6/10 Okay
kris h.
Oct 6, 2025
Liked: Cleanliness
We arrived very late at night and came into a home that had no working heat. The temps outside were in the 40's and the temp inside was in the 50's. Since it was midnight we couldn't reach the host and VRBO had a 20 minute phone wait time so we simply went to bed but we were freezing. There are NO extra blankets or pillows in the house. Finally reached the host in the morning and was told "Oh, there's a switch going down the basement stairs that if it gets flipped the heat will not work." What?? So, no sign on the thermostat to guide you to this very important information. The host took off some for the inconvenience, but honestly, a terrible nights sleep on the first night made a hard start with a 3 year old to tend to the next day. The bedding that is on the beds is all synthetic, flat as a pancake pillows (NO extras in closets) and definitely minimal with not a hint of coziness or luxuriousness. This home is very functional, was clean enough, practical. The kitchen is minimally stocked (but enough). The house has seen better days but since there are very few rentals in the area I'm assuming they get bookings on that fact.Next morning two of us are getting groceries in the car and one adult and the toddler are at the house. They come out of a bedroom and there is a woman standing in the house!! A shock and an unwanted surprise and very much against VRBO policies. Host again contacted and host decides to give a minimal peace offering. NOT cozy as title claims.
kris h.
Stayed 4 nights in Oct 2025