Crowne Plaza Foshan4.5 out of 5.0
Recent guest reviews
I'm writing this review to recognize the efforts hotel staff took to fix a careless mistake. One evening, our room was opened by a hotel staff who was leading two guests inside. He immediately stopped and backed out of the room as soon as he saw someone was inside. This caught my family by surprises. I quickly went out the door and the staff person apologized repeatedly but didn't offer any explanations. The two guests who took seats in the hallway also didn't seem pleased about the situation. I went back into my room and called front desk manager. After a short investigation, the manager called me back in 10 minutes to offer an apology and free hotel massage services for the mishap calling it an honest mistake. But again, still unsure how such mistake happened, I went to front desk to talk to management the next day. They were eager to ensure the safety of my family and our property and changed free massage to Happy Hour dining at the VIP lounge situated at a different tower. In the end, they didn't explain how the mistake happened. However, I believed this was an isolated incident and I made my points clear to them regarding guest safety. This hotel is in a prime location if you are staying in the Chancheng District. A short walk to shopping malls, restaurants, and tourist sights. A 7-11 on the ground floor adds extra convenience. We didn't try breakfast buffet since there are plenty of better options (dim sum, wonton noodles, etc). Our room was spacious with modern renovations as well as a street view. The gym was also well maintained. Will definitely stay again.
We stayed here for four nights while on a business trip. The hotel is huge, rooms are very clean, beds are comfortable, and the location was near malls where we went to for dinners. Front desk and concierge spoke good English and were really polite and helpful. Breakfast buffet was better than average (for a hotel in China) but they served the same dishes day in and day out. The coffee in the dispenser was awful but you can ask the servers to make you coffee/lattes from the "machine" as they called it. One night, the room across from us wafted strong cigarette smoke for a good 2 hours even if we were on a non-smoking floor. The management should penalize guests that do this. We were too sleepy to complain. There is a 7-11 on the ground floor of the hotel. Very convenient. We would stay here again on our next trip to Foshan!
Although the rooms are a bit small, but they clean and specially the bathroom. Good variety of amenities. I really enjoyed the breakfast but not the coffee. Staff are friendly and are fluent in English. Overall good value for money.
This is a well located hotel in Foshan. We received excellent services from the staff as we checked in one of the club rooms on the top floor on Dec 23rd. Room is spacious and has a very nice view of the city. We had lunch at the Chinese restaurant in the hotel. After a short visit of the city, we went back to the hotel for the afternoon tea at the top floor lounge. We had a few food items and had a glass of grapefruit juice. Unfortunately both my wife and myself started having problems of vomiting and diarrhea in the middle of the night. We suspected that there could be contaminated iced in the juice or the food was not fresh as it was a slow day at the lounge. We probably will come back to stay at this hotel but will not eat any food here.
I'm staying in smoking in the smoking floor, yet still found smoke whenever enter into the corridor. Complained to front desk, but seems no action has been taken. My reason of choosing this hotel is because it's a reputable international hotel and has non-smoking floors (As I know smoking is common in most China hotels). I do not understand why the hotel provides astray in the non-smoking floor lift lobby. Isn't this encourage it's guests smoke in the lobby? In addition,I also met some unfriendly front desk staffs. But there are concierge staffs are very friendly and helpful. Overall I'm really disappointed with this hotel.
This is probably the oldest luxury hotel in Foshan. I have stayed here many times over the past several years, back when it used to be called Foshan Hotel. The location is great ... close to everything you may need. The hotel also has several luxury stores within its premises.
Only stayed here for one night whilst on business. Can't recall another IHG hotel that I have stayed in that had such a high recognition of IHG members. Was acknowledged at check in and check out and at the restaurant. There was also a special area of the restaurant for IHG members at breakfast. We were all upgraded to a club room with a king bed despite my two colleagues not being IHG members. The room was quite large with a seperate dressing room off the bedroom. Bed was large and comfortable and there was a pillow menu to request other pillow options. Bathroom was good with a seperate bath and large shower. At check in we were advised of afternoon tea in the Club lounge from 5:30 - 7:30pm. This turned out to be very worthwhile and was more of a full buffet option inclusive of beers and a red and white wine option. Could quite easily have eaten here and not had to go to dinner. Breakfast was extensive with all of the options you could want. All in all a pleasant stay.
Good bargain. Relaxing stay and got everything nearby. Got an upgrade for member. Only 2 hours from Hk to foshan. Good for a weekend travel. Nearby got a lot of food stalls nearby. Will revisit it again.
Stayed here several times since 2009 but its been a while. Got a large suite for about $200 a night U$. Looks like some updating has been done since my last visit. Found the room spotless. Enjoyed the executive lounge for breakfast and supper. Concierge was very helpful writing directions to my next hotel for me (Shenzhen) in Chinese as I knew it would involve using taxi. His name was Leo? In any event he was very helpful. Check in/out was seamless, per usual. Staff well trained and attentive. I must note though. I thought gals in executive lounge were a bit tentative when it came to engaging guests and clearing away plates. I noticed them communicate frequently with each other so I am sure they were new employees, and this is a problem that will solve itself with experience. Executive lounge food was very good. If u don't have executive floor privileges the restaurant on ground floor near the elevators has an evening buffet that is incredible.
My wife and I enjoyed our stay at this hotel. We were in Foshan for shopping of materials to complete our house. The ambiance of the hotel is welcoming and the staff were very polite and helpful. The breakfast was superb and the buffet dinner each evening was sumptuous with a lot of variety to try on. It is centrally located and a good place to stay. The internet was excellent and we could log into Google and Facebook unlike other hotels I have stayed in China. I will definitely come back.
Crowne Plaza Foshan is a short stroll from FoShan KeXueGuan and DongFang YinXiang YiShuGuan. This 410-room, 4.5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's in central Foshan and also a short walk from Zu Miao and FoShanShi YiShu ZhanLan ZhongXin.
This hotel is home to 7 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All 410 soundproofed rooms feature refrigerators, minibars, and coffee makers. 42-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Free bottled water, laptop-compatible safes, and phones are also available.
Guests of Crowne Plaza Foshan enjoy a full-service spa, an outdoor pool, and a health club. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 500 reviews