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Vila Galé Cumbuco – All Inclusive

Property class: 4

Choose dates to view prices

Photo gallery for Vila Galé Cumbuco – All Inclusive

A beach with palm trees, thatched umbrellas, and a clear sky.
A resort with thatched-roof buildings, palm trees, and a water feature.
A pool area with lounge chairs and palm trees.
A resort with a pool, lounge chairs, and a building with a tiled roof.
A nighttime resort with thatched-roof structures, lounge chairs, and a clear view of the moon.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Rua Lagoa Das Rosas, Cumbuco, Caucaia, CE, 61600-000
  • Place, Banana Lagoon
    ‪4 min drive‬
  • Place, Cumbuco Beach
    ‪7 min drive‬
  • Place, Pecem Ecological Station
    ‪7 min drive‬
  • Airport, Fortaleza (FOR-Pinto Martins Intl.)
    ‪58 min drive‬

Room options

View all photos for Apartamento

A hotel room with a large bed, a desk with a chair, a television, and a balcony with curtains.

Apartamento

7.8 out of 10
Good
(13 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Chalet

A hotel room with a bed, a desk with a lamp, a TV, and an air conditioning unit.

Standard Chalet

  • Garden view
  • 479 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

A balcony with a view of the beach, palm trees, and the ocean.

Suite

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Chalet (**)

A modern hotel room with a large bed, a desk with a computer, a TV, and a view of the outdoors.

Superior Chalet (**)

  • Garden view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior

A hotel room with a large bed, a desk, a TV, and a balcony with a view of palm trees.

Superior

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment (**)

A hotel room with a large bed, a small table, a chair, a nightstand, and a balcony with a view of trees.

Apartment (**)

8.6 out of 10
Excellent
(14 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 3 Twin Beds

View all photos for Superior Chalet

A modern hotel room with a large bed, a desk with a computer, a TV, and a view of the outdoors.

Superior Chalet

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Chalet

A yellow building with a thatched roof, a sign indicating 'Chalés 3707-3716', and a paved pathway leading to it.

Family Chalet

  • Garden view
  • 474 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Apartment

A hotel room with two beds, a desk, a TV, and a large window.

Family Apartment

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Chalet (Master)

A modern hotel room with a large bed, a desk with a computer, a TV, and a view of the outdoors.

Chalet (Master)

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior (**)

A hotel room with a large bed, a desk, a TV, and a balcony with a view of palm trees.

Superior (**)

  • 329 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Junior

A hotel room with two beds, a desk, a chair, a balcony with a view, and a ceiling-mounted light fixture.

Suite Junior

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 659 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite Família

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of greenery.

Suite Família

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 659 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Caucaia

Located in Cumbuco, Vila Galé Cumbuco – All Inclusive is within 2 miles (3 km) of popular attractions such as Pecem Ecological Station and Cumbuco Beach. This 537-room, 4-star hotel welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Banana Lagoon - 4 min drive - 1.5 miles
  • Cumbuco Beach - 7 min drive - 3.4 miles
  • Pecem Ecological Station - 7 min drive - 1.5 miles
  • Cauipe Lake - 9 min drive - 2.4 miles
  • Praia da Tabuba - 12 min drive - 6.9 miles

Getting around

  • Montese Station - 39 min drive
  • Pinto Martins Intl. Airport (FOR) - 60 min drive

Restaurants

  • ‪Velas do Cumbuco - ‬6 min drive
  • ‪ACL frango na Brasa - ‬7 min drive
  • ‪Chevalier - ‬7 min drive
  • ‪Tá na onda - ‬7 min drive
  • ‪restaurante lagoa cheia - ‬6 min drive

About this property

Vila Galé Cumbuco – All Inclusive

At Vila Galé Cumbuco – All Inclusive, guests enjoy a full-service spa, a nightclub, and an outdoor pool. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Other amenities at this all-inclusive hotel include a children's pool, a gym, and a steam room.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, balconies, and safes.
An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Satsanga has couples treatment room(s). Services include massages. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Breakfast included
  • Spa
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9.0 out of 10, Wonderful, 141 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Amendoa Amarga
  • Cajuina
  • Inevitavel
  • Versatil

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Null
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2011
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access to the a la carte restaurant is only available upon advance reservations, made after check-in and is subject to availability. For a stay of 3 nights, the guest is entitled to a maximum of one voucher. For a stay of 4 to 6 nights, the guest is entitled to a maximum of two vouchers. For stays of 7 nights or more, the guest is entitled to a maximum of three vouchers. This property enforces a strict dress code in the restaurants. Swimsuits, shorts, sandals, tank tops, and other informal attire are not permitted.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Vila Galé Cumbuco
Vila Galé Cumbuco All Inclusive Resort
Vila Galé Cumbuco All Inclusive Resort Caucaia
Vila Galé Cumbuco Caucaia
Vila Galé Cumbuco All Inclusive Caucaia
Vila Galé Cumbuco Inclusive C
Vila Galé Resort Cumbuco
Vila Gale Cumbuco – Inclusive
Vila Galé Resort Cumbuco All Inclusive
Vila Galé Cumbuco – All Inclusive Hotel
Vila Galé Cumbuco – All Inclusive Caucaia
Vila Galé Cumbuco – All Inclusive Hotel Caucaia

Frequently asked questions

Are there all-inclusive rates at Vila Galé Cumbuco – All Inclusive?

Vila Galé Cumbuco – All Inclusive is an all-inclusive resort and rates come with all meals.

What's there to do near Vila Galé Cumbuco – All Inclusive?

This hotel is situated in Cumbuco, close to Cumbuco Beach, Cauipe Lake, and Banana Lagoon. You'll also find Pecem Ecological Station and Cauipe Lagoon within a short drive.

Is parking available on site at Vila Galé Cumbuco – All Inclusive?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at Vila Galé Cumbuco – All Inclusive?

Satsanga is the hotel's spa and services include couples treatments and massages.

Does Vila Galé Cumbuco – All Inclusive include a casino?

No, Vila Galé Cumbuco – All Inclusive doesn't have a casino.

Will I find an indoor pool at Vila Galé Cumbuco – All Inclusive?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Vila Galé Cumbuco – All Inclusive good for couples?

This waterfront hotel offers plenty of amenities for couples including 3 restaurants, an outdoor pool, and a swim-up bar.

Are there hot tubs at Vila Galé Cumbuco – All Inclusive?

No, but guests can enjoy a steam room at this hotel.

Does Vila Galé Cumbuco – All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Vila Galé Cumbuco – All Inclusive has 3 restaurants, and serves free buffet breakfast each morning.

Will Vila Galé Cumbuco – All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Vila Galé Cumbuco – All Inclusive.

Are there connecting rooms at Vila Galé Cumbuco – All Inclusive?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Vila Galé Cumbuco – All Inclusive?

The closest major airport to Vila Galé Cumbuco – All Inclusive is Pinto Martins Intl. Airport (FOR), which is 26.9 mi away (60 minutes by car).

Are there rooms with balconies that I can book at Vila Galé Cumbuco – All Inclusive?

Yes, every guestroom at Vila Galé Cumbuco – All Inclusive comes with a balcony and some offer sea and garden views.

Vila Galé Cumbuco – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 272 out of 649 reviews
Rating 8 - Good. 223 out of 649 reviews
Rating 6 - Okay. 101 out of 649 reviews
Rating 4 - Poor. 37 out of 649 reviews
Rating 2 - Terrible. 16 out of 649 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a week there with my family and we had an amazing time. Staff is very friendly and does a great job! Kudos to the team
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gostei

Excelente Resort all inclusive.
Stayed 3 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
People from the hotel only speaks Portugues and sometimes the don’t even try to understand
Stayed 10 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

All good
Stayed 6 nights in Dec 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dålig service. Bokade för 3 men fick bara ett rum för 2. Maten inte jätte bra. Väntade i en och en halvtimme på bagaget men fick hämta det själv. Aldrig mer
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
O hotel precisa melhorar a qualidade das comidas e bebidas. Os quartos precisam ser reformados.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C’était bien. Le personnel est très serviable.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A estadia foi boa. Os restaurantes internos muito confuso, demora na reposição de pratos. Nós à lá carte, os dois que fui nada de especial nos pratos. Muito simples pela burocracia para agendar. Por outro lado, o da piscina achei melhor, mais variado, e churrasqueira top. Muito boa a piscina .
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive não compensa, comida muito ruim, cerveja quente, água de bebedouro nos restaurantes, funcionários nitidamente insatisfeitos e totalmente perdidos, chalé com banheiros entupidos, claramente falta gestão.. Vila Galé jamais voltarei em nenhum hotel da rede..
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melhorou muito. Valeu ter retornado.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Fila para praticamente tudo! Parece q o hotel não se planeja em períodos com maior quantidade de hóspedes. O restaurante da piscina sempre as mesmas comidas todos os dias, pouca variedade e nada muito além do básico. Para o investimento que pagamos, achei que fosse ser bem melhor. Por outro lado, fomos bem tratados pelos funcionários, principalmente do bar molhado e restaurante principal.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel estava bem cuidado, alimentação sempre boa, ponto de melhoria poderia ser aumentar o número de atendimento no café na área dos ovos uma pessoa gera fila, e na área do sorvete também sempre tem fila, e para quem tem crianças a recreação deveria ser também na parte da noite, esse é o momento que os pais querem curti o hotel e não tem como deixar as crianças!
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Estivemos há 4 anos atras e sentimos algumas diferenças. O quarto estava excelente, mas as toalhas estão velhas, não correspondem à qualidade que deveria pelo preço. Piscina excelente. Opções de comida estavam muito inferiores comparadas à nossa outra visita. Staff parecia sempre triste e cansados quando nos direcionávamos a eles. Alguns até de má vontade, como o caso da moça que retirava os pratos da mesa e quando pedi um guardanapo ela disse que não era sua função. Jantares português e inevitável estavam com a comida excelente, ambiente tranquilo e staff maravilhoso e atencioso. Mas a comida ainda demora muito a ser servida, assim como há 4 anos atrás. Nota ZERO pra quem teve a ideia de colocar uma escola de samba dentro do restaurante, sem acústica nenhuma, foi incômodo e insuportável. Sugiro que as atividades sejam encerradas às 22h, cumprindo a lei do silencio. Academia precisa urgente de um olhar! Goteiras do lado de fora, piso saindo, equipamentos sem manutenção e duas esteiras sem funcionar. Apesar de precisar de melhorias, tivemos dias muito felizes.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estava tudo muito limpo e organizado. O all inclusive foi perfeito.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Quarto limpo e bem organizado,limpo todos os dias!equipe de funcionários são bem ríspidos,porém tem o Jurandir um senhor muito educado e gentil com todos!,bar funciona muito bem,bebidas feita na hora com excelência,comida sendo reposta o tempo todo..o melhor CHURRASCO na piscina feito na hora!picanha,costela,peixe na brasa! Restaurante não tem ar-condicionado achei ruim,pq tinha moscas sobrevoando!achei academias bem longe de tudo também!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, tudo maravilhoso.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Boa estrutura para famílias, especialmente com crianças pequenas. Necessita melhorzrca variedade do buffet, especialmente na parte de vegetais.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
É um bom hotel para viagens em família mas ficamos decepcionados pelo alto custo e pouca entrega de atividades. Por exemplo, como fomos em baixa estação, o almoço foi servido 2 dias somente na piscina sem variedade de saladas e acompanhamentos. De maneira geral, a alimentação não surpreendeu e no restaurante "a la carte" os pratos estavam frios. Recepção muito demorada para entrega e devolução das toalhas. Muitas vezes 1 só funcionário para este atendimento além de check in e check out. 50 minutos para acender a luz da quadra de tênis. Cobraram 20 reais por 1 cartão do quarto perdido. Um absurdo frente ao valor total da hospedagem. Iluminação dos caminhos entre os blocos insuficiente e perigoso para pessoas de mais idade a noite. Mas nem tudo são problemas. Pontos fortes: Acesso ilimitado a bebidas tanto alcoólicas e não alcoólicas. Praia de fácil acesso e com estrutura de apoio. Piscina e bar da piscina excelentes. Carrinhos elétricos para transporte de bagagens e pessoas com necessidades especiais. Parabéns pelo atendimento do Vanderson, da Alice e da Debora!
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alimentação boa. Hotel bem cuidado. Recreação diversificada com equipe animada. O hotel peca na segurança por nao ter câmeras nas areas comuns. Esqueci uma sacola no restaurante da piscina com compras que tinha feito na praia de toalhas de mesa, guardanapos, saída de praia e simplesmente quem achou nao entregou no achados e perdidos. E como nao tem câmera fica por isso mesmo. 300 reais de prejuízo. Então fiquem atentos aos seus pertences.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness, staff & service
No café da manhã, machuquei minha boca com um objeto perfurante que veio junto com o alimento.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nos colocaram no apartamento 2418, simplesmente terrível, pois acima da laje havia uma máquina de aquecimento que fazia um barulho insuportável. Após reclamarmos, nos mudaram para outro quarto, onde encontrei a pia do banheiro entupida, o colchão deformado de um lado e o ar-condicionado sem funcionar. Depois, fomos para um terceiro apartamento, onde estava tudo ok. Foram três noites consecutivas trocando de apartamento. Também demoravam muito para repor o chopp quando acabava, tanto no bar quanto na área da praia; era preciso ficar pedindo para fazerem a reposição. Ficamos seis dias e, em todos eles, a carne da churrasqueira — a picanha — estava extremamente dura. Estávamos em um grupo de 17 pessoas e uma delas, ao comer um misto-quente feito na chapa, machucou a boca ao morder uma cerda de escova de aço, provavelmente utilizada para limpar a chapa, chegando até a sangrar. Nos seis dias em que ficamos hospedados, o café da manhã era exatamente igual; nada mudava no cardápio.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decepcionado com a comida . Todos os restaurantes que fomos nada era bom. Comida fria , carne passada demais , massa terrível . Somente as frutas eram agradáveis. Para completar íamos sair do hotel às 7h da manhã e fomos obrigados a deixar as malas na recepção de véspera pq não tinha carrinho para locomoção. Um absurdo um resort com idosos hospedados não ter carrinho para levar as malas pq os motoristas só começavam a trabalhas às 9:40. Quero registrar a atenção dos motoristas Pedro e Wilton super educados e atenciosos. Sendo que o Wilton de espontânea vontade chegou no hotel às 6h da manhã pq ficou preocupado com os hóspedes que iriam sair cedo . Mas o hotel precisa melhorar muito para chegar a um padrão de Resort.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service, amenities, property conditions & facilities
Quarto limpo, local lindo. Nossa insatisfação foi com relação: - Refrigeração: Restaurante sem refrigeração, ambiente muito quente, somente com ventiladores de teto, na sua maioria desligados. - Quanto a alimentação: Padrão bem inferior aos demais vila Gales que conhecemos. Café da manhã de quinta feira sem bolos, Sem pão doce, geleias com pouca opção, sem geleia de frutas vermelhas. Queijos 2 opções somente. Sem máquinas de café, para opções diversas ao café e leite oferecidos. Frutas, melancia sem gosto, esbranquicada, manga verde. Almoço: comida sem tempero, sem gosto. Feijoada de sábado super salgada. Sem farofa. Sem tomate na salada. Demora na reposição dos vinhos. Vinhos brancos e roses sem refrigeração adequada. - Transporte. Tivemos que deixar as malas na recepção um dia antes de sairmos do hotel porque segundo a recepção, nao haveria transporte às 6:00 da manhã, horário que faríamos o check-out . Isto nos causou um imenso transtorno, absurdo nao haver esse serviço devido a distância dos quartos e a recepção. Enfim, pagamos muito caro e nao voltaríamos.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conforto, atendimento cordial e alimentação bem justos
Stayed 3 nights in May 2026