Very clean and cozy! Great staff and service. Will stay again next year
The kindness of the staff. Their willingness to help and answer any questions.
The woman at the front desk was very kind and informative!
Lack of maintenance and rude front desk personnel
Great location on the beach. Hotel was very clean and staff very friendly. Furnishings are a bit outdated.
The hotel was being renovated and it was torn up. Heavy equipment was being used at check in breaking lobby floor tiles and dust was blowing outside (where we were limited to during check out) It caused us to cough for a day and a half. The lady who was outside to check us in was VERY rude!!!! I can't emphasize this enough. NO greeting at all or apology for the terrible construction. I told her I had already paid and she pointed her pen in my face and only said give me your name, credit card, driver's license, and she left. She was gone for a while, and another person came back with my credit card, driver's license and access cards. So my info and credit cards were out of sight for quite a while. There better not be any charges not related to the hotel room!!!! It was AWFUL !!!! The lady would never look up at us, even when we asked for towels. It was name? Room? and towels thrown on the counter. RUDE!!!!!!!!!!!!! Also, Cleaning staff woke us up in the a.m. Had to ask them to be quiet.
Excellent location..
I WAS ROBBED!!! This hotel charged $514 per night for an unclean room. Rust was everywhere. There was nothing plush about this room. Trash on the bathroom, sheets weren't clean. Ended up sleeping in our clothes on top of the sheets
Staff very friendly & property clean. The only thing I dislike was the hours of chairs and umbrellas getting picked up at 5pm.
The staff was always helpful. Great location. Nice place to stay.
Good beach front rooms. Breakfast is too simple, and room sound insulation is poor.
It was newly updated and near some nice restaurants. Included WiFi and complimentary breakfast.
It was convenient, easy to find. Great breakfast! Right on the beach! Perfect for my family to enjoy ourselves.
Great place to stay right off the beach. I was really surprised how quiet this hotel was. I really don’t have one complaint.
Beal House Fort Walton Beach, Tapestry Collection by Hilton places you within a 5-minute walk of Fort Walton Beaches and Okaloosa Island Beach. This hotel has 99 rooms and welcomes guests with conveniences like a bar/lounge, a private beach, and an outdoor pool.
Continental breakfast is offered for a fee each morning from 6:30 AM to 9:30 AM. At the end of the day, the bar/lounge is a great place to grab a drink.
Guests can expect WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests staying at Beal House Fort Walton Beach, Tapestry Collection by Hilton enjoy access to a private beach, an outdoor pool, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.
Very clean and cozy! Great staff and service. Will stay again next year
The kindness of the staff. Their willingness to help and answer any questions.
Thank you for staying with us. we appreciate your feedback. look forward to your next visit.
The woman at the front desk was very kind and informative!
Thank you we are so glad that our front desk staff met your expectations. We hope when you return and find everyone as helpful and courteous.
Lack of maintenance and rude front desk personnel
Thank you so much for your comments. The feedback you provided will help us improve our service and product for the future. We encourage our guests to let us know if there are any problems with their stay so that we may address the situation immediately. we take seriously the feedback that you provide and I assure you we are investigating your concerns. We appreciate your taking the time to share your experience.
Great location on the beach. Hotel was very clean and staff very friendly. Furnishings are a bit outdated.
Thank you. Watch for changes coming to the hotel in the fall. Come see us again.
The hotel was being renovated and it was torn up. Heavy equipment was being used at check in breaking lobby floor tiles and dust was blowing outside (where we were limited to during check out) It caused us to cough for a day and a half. The lady who was outside to check us in was VERY rude!!!! I can't emphasize this enough. NO greeting at all or apology for the terrible construction. I told her I had already paid and she pointed her pen in my face and only said give me your name, credit card, driver's license, and she left. She was gone for a while, and another person came back with my credit card, driver's license and access cards. So my info and credit cards were out of sight for quite a while. There better not be any charges not related to the hotel room!!!! It was AWFUL !!!! The lady would never look up at us, even when we asked for towels. It was name? Room? and towels thrown on the counter. RUDE!!!!!!!!!!!!! Also, Cleaning staff woke us up in the a.m. Had to ask them to be quiet.
Thank you for your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience to guest in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Excellent location..
I WAS ROBBED!!! This hotel charged $514 per night for an unclean room. Rust was everywhere. There was nothing plush about this room. Trash on the bathroom, sheets weren't clean. Ended up sleeping in our clothes on top of the sheets
Our affordable award-winning beachfront hotel is renown for high cleanliness standards. Thanks for your review. We address all guest concerns immediately upon notification. We hope to exceed your expectations on your next visit.
Staff very friendly & property clean. The only thing I dislike was the hours of chairs and umbrellas getting picked up at 5pm.
We are glad you enjoyed your stay with us. Unfortunately our vendor license only allows us to keep the chairs on the beach until 5:00PM. We hope to see you back in the future.
We are glad you enjoyed your stay. We look forward to seeing you for your next stay.