Waterscape Condominiums by Wyndham Vacation Rentals3.0 out of 5.0
Recent guest reviews
We were there for only one night. Dead bug in one bed, horrible mattress in master (needs to be replaced badly). We were in unit 433A. The floors were so dirty that after showering, my feet were black after walking just twice into the kitchen from the bathroom. Also, hairs on shower floor before I got in it. Won't do this again!
We stayed in A619. Disappointing is an understatement. We've stayed at other condos nearby and been wowed every time. Walking into this condo was a shock. Didn't look like it had been dusted in ages. My one year old drew in the dust. Eww. Mold on the windows and the caulking around the showers. Master bedroom door coming off the hinges.Toilets that would just keep running. The queen bed was so old it dipped in the middle. Marks on the walls. Broken chairs at the table which had been poorly "fixed" and then broke when a guest sat down. No a/c when we arrived. It was over 80 degrees! The lines were froze over from a filthy air filter that hadn't been changed. The half bathroom didn't lock. The carpet was gross. I could go on. The pools were ok but not worth how far you had to walk to get to the beach. Truly disappointed in this condo. A lady came to pick up the broken chair and looked truly appalled at the state. She made sure to tell us that she didn't manage this particular condo.
We picked this resort because of the pool options for the adults plus 3 year old twins. Main pool is zero entry on one end and 5 foot deep with a waterfall on the other. In between is a jungle gym rope ladder that the older kids use to try walking across Lilly Pads. For the littlest tikes they have a splash pad. One other option is the lazy river and another 4 foot deep pool. The beach in this area is beautiful with the whitest sand you will ever see. The resort is U shaped with a parking garage that allows you to park on the floor your room is on. A & B wings are parallel to the pools and run from the garage to the beach. C wing is closest to the garage. Even numbered rooms are on the pool side and have the best views. Some only have a view of the pool while others you can see the pool and gulf with balconies at a 45 degree angle. Resort only has 6 floors. Best view is 3-6 floors. Lowered numbered rooms are closer to the beach i.e.; 301 and higher closer to the garage i.e.; 324 in A&B buildings. Odd number rooms in A&B are on the outside and face the beach at a 45 degree angle. I would prefer being in rooms 1 - 14. If you are a family with kids this place is great. Without children you might want to look elsewhere.
First let me start by saying that this is my 7th trip there and as always well maintained, good pools , and plenty of great family things to do. However there was a HUGE negative this round. I had brought with me 4 other families to the resort and one family I brought had a horrible experience within 2 hours of being there. My friends rented A214 and within 2 hours of being there someone walked in there room through the patio doors and had stolen $200 in cash out his wife's wallet and a gift card, Thankfully they did not steal any other items. They confirmed that it showed that the patio doors showed they were locked and confirmed that even though it showed they were locked it was in fact not working. Maintenance confirmed it when they fixed the lock. I felt for being first time clients that the theft was not handled swiftly enough for my liking considering I recommended them and other families on this trip. After talking to A216 later that day she also was broken in to and got $600 stolen along with $20 taken from her son's wallet. VERY Disturbing this happened. I may have to consider taking my family trip somewhere else!! I must say that this is the very 1st incident that I have ever had at this resort.
We return every summer to stay for a week for several years now. Love it. Perfect for families with babies all the way up to bigger children. Very clean and organized. Love love love the kiddy area and pools! The Snack Shack by the pool is very accommodating as well.
We stayed in a very nice 2 BR condo (107B) that was handicap accessible. Close to beach but there was a lot of grass and seaweed pouring in the week we stayed so swimming in the gulf was not that great. Pools are spacious but the upper level pool had a lot of algae in the wet low spots on the deck which was very slippery so be careful. Several restaurants and shops are within easy walking distance.
The check in staff are wonderful. With our condo, we have free beach chairs and umbrella. You can rent water sports things. There are essentially 4 pools, all with different purposes. There is a hit tub and pool side grills for guests to use. They have a free in house movie rental, good for nights or rainy days. There is a box to use beach toys. I cannot say enough good things. Truly wonderful experience.
We stayed in room C502. Very nice room! Very nicely decorated. It was close to the second floor pools and a little bit away from first floor pool and beach, but not too bad of a walk. You have to get to pools early to get chairs. Wish there were activities for kids. Would have gave them a break from swimming. I was disappointed by the ocean because this area is known to have sparkling blue-green water. One of the reasons we booked. For the majority of the trip there was a ton of black seaweed (June grass). It made none of our family want to swim in it. The June grass started clearing out by the end of our trip, though. Not sure if here all the time. Just a warning for those who plan to come in August when we did.
The resort is okay...I prefer Gulf Shores to this place...impossible to find pool chairs. Room had horrible view...the pictures of the room were very deceiving. We looked at ac units of the resort next to us and didn't even have a lounge chair on our patio. The one thing I will say is the staff is all very very nice.
We loved our stay at Waterscape. The pool is great for little ones! Our condo was also very nice and clean. We were on the 6th floor so it was quite a walk to the beach and pool areas, but worth it! There's a board walk and pier only 1 mile away. They have fire works off the pier on Wednesday nights. Destin is also only about 10 minutes away. The resort allows all guest to use two beach chairs and umbrella for free everyday. We will definitely be coming back to Waterscape!
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 408 reviews