We've stayed here at least twice previously. Generally clean and well managed. Covid takeaway breakfast was gone by 8:30 Saturday. The TV in our room only would go on and off, if you like the Weather Channel, it was fine. After maintenance spent nearly 2 hrs without fixing the issue, we were offered a room on the third flr, w/o A/C, to watch TV while still keeping our room to sleep in on the first flr. Not a great solution, and the hotel was full.
We had a wonderful time room was clean kitchen was not open for breakfast but you could choose breakfast items from the front desk they bagged for you to take.
First of all, the staff is excellent. They are very timely and very courteous. I have no complaints about staff at all. The location of the hotel is very convenient to the beach and other amenities, including shopping. The sofa bed was horrible, the mattress was flat and past end of life and badly needs to be replaced. It is not an option to rely on for sleeping if you are counting this as a needed bed. One of the windows had literally fallen completely out of the window frame and was laying on the roof below (I have photos to prove it). The window was replaced with plexi-glass and secured with duct tape and calking. The window next to it was beginning to fall out of its frame just like the other. In addition, we had 3 very large cockroaches in our room that were over 1 inch long that began roaming around at night. Overall, the hotel was clean and convenient, but it needs some maintenance.
Very nice and convenient location. Great prices as well.
Room was over priced. Smelled. Kids running up and down the hallways.
Everything was just perfect .Breakfast was great and also excellent service. Thank you
Loved the king suite. Was clean and comfy. Love the location also.
The hotel was very well kept. Very convenient. The only thing I did not like was the towels were like sandpaper very rough.
The employees were very friendly. The breakfast is very nice!
Dad mooth check in, room was sufficient for my needs. Pool area could use a little update, but i didn't swim anyway.. overall not bad for the money.
I like that is right by beach and shopping.. I did not like that pool and jacuzzi was not clean bugs and hair was all over pool and spa. Spa and pool has algae in corners
Excellent location, easy parking, good breakfast. Very friendly staff
I have stayed here 4 years in row, now, and I can tell you that the room cleanliness has gone down each time. The desk staff are outstanding, but the cleaning staff, though they where nice people, just fell short of how the room should be cleaned. I asked one day to have them change the sheets when they cleaned the room, and we left. Came back in the afternoon, and all the cleaning for our floor was done, but they did not even go in our room. When I asked the desk to have someone come clean and change the bed sheets, when they showed up, they only changed the sheets, I had to go find them to have them come back and remove the dirty towels and provide new towels, and even after that I still had to go get more toilet paper on my own. Most likely will not go back there again next year unless I know that the rooms have been renovated. The 1st room we got had a very bad odor, and the 2nd one also had an odor, but it was tolerable.
Great staff and location. Breakfast area was chaotic every morning.
It was great! The staff was very friendly and the breakfast was delicious and diversified each morning!
Very easy hotel to work with. I always find Best Western to be easy to deal with. Nothing too exciting about it but it is a nice location and easy access on and off the HWY. My room was not as clean as I come to expect from a Best Western. Huge stains on the window curtains (that did not work properly). Remotes for the TVs were sticky as well as the do not disturb sign. Wasn’t enough to keep me away. I would book this hotel again in the future.
Beds were comfortable, room was clean, Argan oil shampoo, conditioner, lotion and soap. Front desk staff were friendly and helpful about surrounding area. Nice selection of items for Breakfast. Close to beach and commons outlet mall which was very quaint. Very pleased with hotel and surrounding area. Will stay there again
Best Western Sugar Sands Inn & Suites places you within a 15-minute stroll of popular sights such as Henderson Beach State Park and Destin Commons. This 83-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
All of Best Western Sugar Sands Inn & Suites's 83 air-conditioned rooms provide microwaves, coffee makers, and free local calls. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes and ironing boards.
Guests of Best Western Sugar Sands Inn & Suites have access to an outdoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include free WiFi in public areas, a 24-hour business center, and express check-out.
We've stayed here at least twice previously. Generally clean and well managed. Covid takeaway breakfast was gone by 8:30 Saturday. The TV in our room only would go on and off, if you like the Weather Channel, it was fine. After maintenance spent nearly 2 hrs without fixing the issue, we were offered a room on the third flr, w/o A/C, to watch TV while still keeping our room to sleep in on the first flr. Not a great solution, and the hotel was full.
We had a wonderful time room was clean kitchen was not open for breakfast but you could choose breakfast items from the front desk they bagged for you to take.
First of all, the staff is excellent. They are very timely and very courteous. I have no complaints about staff at all. The location of the hotel is very convenient to the beach and other amenities, including shopping. The sofa bed was horrible, the mattress was flat and past end of life and badly needs to be replaced. It is not an option to rely on for sleeping if you are counting this as a needed bed. One of the windows had literally fallen completely out of the window frame and was laying on the roof below (I have photos to prove it). The window was replaced with plexi-glass and secured with duct tape and calking. The window next to it was beginning to fall out of its frame just like the other. In addition, we had 3 very large cockroaches in our room that were over 1 inch long that began roaming around at night. Overall, the hotel was clean and convenient, but it needs some maintenance.
Very nice and convenient location. Great prices as well.
Room was over priced. Smelled. Kids running up and down the hallways.
Everything was just perfect .Breakfast was great and also excellent service. Thank you
Loved the king suite. Was clean and comfy. Love the location also.
The hotel was very well kept. Very convenient. The only thing I did not like was the towels were like sandpaper very rough.
