They advertised a heated pool... Not so!! They need to deep clean their hallway carpets & get some Febreeze or Plug INS
Rooms are very basic but aligned with price. In the first room we were given, the AC didn't work and the unit was blasting hot air. We left and returned to a 97 degree room. We were then moved to an "upgraded suite". The TV didn't work, there were no towels, and only decaf coffee - all along with a funky smell. We only stayed one night so we managed, but would not return.
Everything was great! The room was nice the property was nice and in a great location. Close to Fort Myers Beach.
Close to Sanibel Island. Free laundry. Very nice suite.
Very clean room. Good location and close to the beach and Sanibel Causeway bridge. Great spot for fishing.
I will definitely come back. Just stayed for the weekend and loved it! Comfortable, quiet and reasonably priced!
The lady at check in was great. The property is in the middle of renovations, so there is clutter everywhere. The tub did not drain well. The room had an odor to it as did the hallway. There was not a toilet paper holder in the bathroom. However the property location was safe and convenient.
It was not disclosed that the lobby was under heavy construction, no breakfast area, construction trash in eyesight
Renovations! Need to know they are renovating this hotel. 75% complete but occasional closuress of common areas happened.
The hotel was under renovations and not quite all room amenities were in place yet.
Quiet hotel tucked away from the busyness of Fort Myers area. Close to several amenities and beaches. Really liked the room, but need to replace bed and pillows as my neck was out all week I was staying there. Laundry and exercise room free. Keys had to be reinstated to work properly on at least 3 occasions. Staff was extremely helpful and friendly. Overall I would rate this a good place and would recommend to friends.
I was completley bothered by the lack of care taken in the room. Stains in room, on walls and floor. Lack for toilet paper. Dogs running in the halls
Located 3 mi (4.8 km) from Smugglers Cove Adventure Golf, Candlewood Suites Fort Myers Sanibel Gateway, an IHG Hotel is within a 10-minute drive of other popular attractions like Jungle Golf Ft. Myers. This 120-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
All 120 shared rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and DVD players. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include coffee makers, free weekday newspapers, and free local calls. Weekly housekeeping is available.
At Candlewood Suites Fort Myers Sanibel Gateway, an IHG Hotel, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, a computer station, and free newspapers.
They advertised a heated pool... Not so!! They need to deep clean their hallway carpets & get some Febreeze or Plug INS
Rooms are very basic but aligned with price. In the first room we were given, the AC didn't work and the unit was blasting hot air. We left and returned to a 97 degree room. We were then moved to an "upgraded suite". The TV didn't work, there were no towels, and only decaf coffee - all along with a funky smell. We only stayed one night so we managed, but would not return.
Dear Mary, Thank you for choosing to stay with us. We hope you found our location convenient for your needs. It is disappointing to see our property did not meet your expectations and we sincerely apologize. All your concerns will be communicated to the relevant departments so we can improve for our future guests. At our property, we aim to provide every guest with a clean, comfortable stay and we hope you will give us a second chance when you are next in the area!
Everything was great! The room was nice the property was nice and in a great location. Close to Fort Myers Beach.
Dear Nancy, Thank you for choosing Candlewood Suites Fort Myers Sanibel / Gateway. Our team will be thrilled to learn that our convenient location and well-maintained rooms were a few highlights of your stay. Should you find yourself back in the area, depend on us again!
Close to Sanibel Island. Free laundry. Very nice suite.
Nothing makes us happier than knowing our guests enjoyed our convenient location and laundry facilities. We were delighted to hear that our fabulous room was a highlight of your stay. We loved having you with us, and on your next visit to the area, we look forward to being your hotel of choice.
Dear Debra, We are sorry you were not impressed with your stay overall. Regarding the pool, we are sorry if the temperature was not to your preference. Furthermore, your comments about cleanliness will be noted. We hope some areas of your visit were pleasing, and we wish to welcome you back in the future.