Quality Hotel & Conference Centre2.5 out of 5.0
Recent guest reviews
Great staff, really good breakfast, conveniently located close to downtown. I would stay here again with no hesitation. Very fast check in. Did I mention great staff! It has the customer service I usually associate with a good US hotel chain.
Stayed for 5 days and we used the conference center too, it was great experience. The breakfast menu was great and lunch was awesome. The stay was very good and the conference facilities can be improved for projectors and noise from other rooms. The service was great. The room keys get demagnetized quite often. Maybe they need to change the cards with a chip in it. You can hear people waking above your room.
We chose this hotel because it was lower priced than the higher end hotels in Fort mcmurray. I was very impressed by the staff and the indoor atmosphere. The outside of the hotel looks like a typical rig hotel but the interior was very classy and clean. The rooms were clean and very spacious. Would definitely chose this hotel again when traveling to Fort mcmurray
The staff were so friendly and accommodating. They allowed early check in, late check out. The restaurant staff were helpful and cheerful. The hotel is older, but the rooms are clean and comfortable. I would recommend to others.
Needs many up grades and a strong refresh of decor and furniture. If you should book an executive room and have lots of luggage that requires a cart. Be prepared to take your luggage off the cart and carry your luggage to your room. Poor hotel design. If you want better value for your money find a newer hotel. Pros: - Larger executive rooms - Quiet - Good selection of breakfast items - Eggs made to your liking Cons: - Hotel design poor. Need to carry luggage up stairs if you book an executive suite. Not good if you have a ton of luggage. Need to design a way to use luggage carts all the way to the executive suites - Older with out of date furniture and decor - Had supper in the restaurant attached and found long black hair in my potatoes...grosssss - Slow to refresh breakfast items - Luggage carts need some TLC
An older hotel that works hard to keep up the décor and rooms. In house restaurant is a tad expensive but typical for hotel restaurants. Breakfast buffet had lots of options. Staff friendly - even bent the rules and allowed me to check in a bit early. This hotel is not in town but half way between the airport and town.
This hotel has absolutely the best complimentary breakfast buffet of any hotel we have ever been to. The staff, everyone from the front desk, to maintenance, to cleaning are beyond friendly. The hotel is clean and nice, better then expected. The restraint is great, the staff in there is wonderful! The gym is a decent little set up. It has everything you would need for a full body workout! It is all good quality equip mentioned and the facility is spotless. The rooms are a generous size with flat screen Tvs are super comfy. I would definitely stay here again! The only downfall is how far from amenities it is... but if you have a vehicle then it's no big deal! Should I ever venture back to fort mac, I will stay here again!
When I first arrived the one lady was very nice and helpful. I went up to my room and was about to get into my bed I noticed some hair that was not mine as I inspected further there was stains and a ton of hair all over my bed. Phoned to front desk and it took them almost two hours to receive new sheets. The toilet did not work either. I extended my stay one more night. As I went to check out my first two nights were the standard rate and the third night was at a higher rate. They told me they had to charge me more money because of the hotel was filling up and the rates go up the more people come in. I ask to speak to a manager and she refused to tell me when the manager was going to be in. My company spends a lot of money at this hotel each year. I will find other accommodations for my employees I do not recommend this hotel to anyone
I stayed in the hotel for 2 nights in January 2017. I enjoyed my stay at the hotel and have no complaints. Overall, I found the lobby to be appealing and inviting. Front desk staff were pleasant. As other reviews indicate, the lobby was recently renovated however hallways to my room were somewhat dingy. The room itself was comfortable and tidy. All amenities including TV, fridge, coffee maker, etc were in working order. A highlight is the included hot breakfast. On the first day the breakfast included steak and eggs among other items. Both days had a great variety of breakfast staples including pancakes, waffles, bacon as well as a generous fruit bar with cheese and meats as well as hot and cold cereals. If you are looking for a hotel with a pool, look elsewhere. But if you are looking for a comfortable and affordable hotel with good food, checkout this place.
Lobby , restaurant , bar and main areas have been renovated and look great . Doors to the rooms have been painted but just covered up as you can see layers of paint . Rooms are ok but not renovated like the rest of the hotel , tub and bathroom silicone and caulking are something to be desired . Rooms are acceptable but if they would finish like the rest of the hotel main areas it would be top notch . New menu in the restaurant was very good and the half price pizza in the bar/lounge was excellent even at full price I would have been happy with the pizzas . Overall I would be back and Harley Davidson is across the street :)
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located within 2 miles (3 km) of Oil Sands Discovery Centre, Quality Hotel & Conference Centre is within 3 miles (5 km) of Heritage Park. This hotel has 151 rooms and welcomes guests with conveniences like 2 restaurants, free in-room WiFi, and free self parking. Northern Lights Regional Health Center is also 2.8 mi (4.5 km) from the hotel, which is near the airport.
Free buffet breakfast is served each morning from 6 AM to 10 AM. Enjoy dining at Table 63, one of 2 onsite restaurants. At the end of the day, relax with a drink at the bar/lounge.
All of Quality Hotel & Conference Centre's 151 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and wired Internet, along with cable TV. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.
Quality Hotel & Conference Centre features a fitness center, free WiFi in public areas, and 6 meeting rooms. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
57% of guests recommend this hotelTotal of 89 reviews