- Staff needs much more training. - They tried to force us to move to another hotel of the same company, some blocks away, saying that there was a problem with our room and we lost almost two hours discussing. - They said it was Orbitz fault and I said I didn't care at all and I wouldn't stay in a different hotel (which, by the way, was cheaper and far from the sea). - They tried to do the same thing with another couple at the same time. - Breakfast was regular. - The cleaning service wasn't good. The room is clean, but the lady forgot many times to replace towels and she also ate some of our chocolates. - Parking is free, but the capacity is only for 5 cars (out of almost 60 rooms in the hotel). - Location is good, but not awesome. Next time I'll try Jurerê Internacional. - Nevertheless, Florianópolis is a very nice city and I intend to go back. - Since the problem with Luisa Palace is much more related to the staff and management, rather than the structure or location, they can improve, but they have to invest A LOT on training programs for their employees.
Located in Canasvieiras, Luisa Palace Hotel is next to Canasvieiras Beach and Canasvieiras Pier. This 3-star hotel has 40 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast. Enjoy a leisurely bite to eat at Luisa, the hotel's onsite restaurant.
Guests can expect free WiFi and 21-inch TVs. Minibars, hair dryers, and safes are also standard.
Guests of Luisa Palace Hotel enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. This smoke-free hotel also has a reception hall.
- Staff needs much more training. - They tried to force us to move to another hotel of the same company, some blocks away, saying that there was a problem with our room and we lost almost two hours discussing. - They said it was Orbitz fault and I said I didn't care at all and I wouldn't stay in a different hotel (which, by the way, was cheaper and far from the sea). - They tried to do the same thing with another couple at the same time. - Breakfast was regular. - The cleaning service wasn't good. The room is clean, but the lady forgot many times to replace towels and she also ate some of our chocolates. - Parking is free, but the capacity is only for 5 cars (out of almost 60 rooms in the hotel). - Location is good, but not awesome. Next time I'll try Jurerê Internacional. - Nevertheless, Florianópolis is a very nice city and I intend to go back. - Since the problem with Luisa Palace is much more related to the staff and management, rather than the structure or location, they can improve, but they have to invest A LOT on training programs for their employees.
