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The Westin Excelsior, Florence places you in Santa Maria Novella, within a leisurely stroll of popular sights such as Ponte Vecchio and Cathedral of Saint Mary of the Flower. This 171-room, 5-star hotel has a restaurant, free in-room WiFi, and a fitness center. Centrally located in Florence, the hotel is also a short walk from Santa Maria Novella Basilica and Museum and Florence Baptistery.


Enjoy a leisurely bite to eat at SE STO on Arno, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


All 171 air-conditioned rooms provide minibars, free bottled water, and safes. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. In-room massages are available, and other amenities include phones and desks.

Property features

Guests of The Westin Excelsior, Florence enjoy a fitness center, free WiFi in public areas, and 4 meeting rooms. Valet parking is available for EUR 40 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and free newspapers.


  • Walking distance to Ponte Vecchio and Cathedral of Saint Mary of the Flower
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

The Westin Excelsior, Florence

Piazza Ognissanti 3 Florence FI 50123

Hotel Amenities

Hotel Amenities

Guests might start the day with a breakfast buffet then dine on Mediterranean fare at SE•STO on Arno for lunch and dinner, followed by drinks in the elegant ORVM bar.

You can burn off calories in the Westin fitness area, and relax with a massage or beauty treatment at Iridium Suites Spa My Blend by Clarins, situated in the St. Regis Florence, just meters away from the hotel.

There is a full-service business center with 4 meeting rooms, and free WiFi is available throughout the hotel. Multilingual staff are available 24 hours a day to offer sightseeing tips, and there are complimentary newspapers available in the lobby.

  • Concierge services 
  • Free newspapers in lobby 
  • Fitness facilities 
  • Babysitting or childcare (surcharge) 
  • Business center 
  • 24-hour front desk 
  • Number of floors - 5 
  • Dry cleaning/laundry service 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Total number of rooms - 171 
  • Valet parking (surcharge) 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Free WiFi 
  • Luggage storage 
  • Limo or Town Car service available 
  • Meeting rooms 4 
  • Multilingual staff 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Number of buildings/towers - 1 
  • Free use of nearby fitness center 
  • Wedding services 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Porter/bellhop 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

The Westin Excelsior, Florence offers 171 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Florence hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Air conditioning 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Pay movies 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Bidet 
  • Desk 
  • Pillowtop mattress 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • In-room massage available 
  • Daily housekeeping 
  • Slippers 
  • Room service (24 hours) 
  • In-room safe 
  • Pillow menu 

Where to Eat

Caminetto - A buffet breakfast is available every morning in this stylish dining room, characterized by a warm atmosphere with the presence of an antique fireplace and coffered ceiling.

SE•STO on Arno - Overlooking the city, this restaurant is housed on the hotel's spectacular rooftop terrace and serves contemporary Italian cuisine for lunch and dinner.

ORVM Bar - Located on the lobby floor, this bar provides an informal yet smart venue, with black-and-white marble floors, wooden tables, and leather-covered walls and chairs.

Room service is available 24-hours.

Hotel Policies


Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 5 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 42.50 per person (approximately)
  • Valet parking fee: EUR 40 per night
  • Rollaway bed fee: EUR 80 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Excelsior Florence
  • Excelsior Westin Florence
  • Florence Excelsior
  • Florence Westin
  • Florence Westin Excelsior
  • Westin Excelsior Florence
  • Westin Excelsior Hotel
  • Westin Excelsior Hotel Florence
  • Westin Florence
  • Westin Florence Excelsior
  • Westin Excelsior Florence Hotel
  • Westin Excelsior

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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