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The Excelsior, a Luxury Collection Hotel, Florence

5.0 star property
Riverwalk hotel with bars and a fitness center

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Photo gallery for The Excelsior, a Luxury Collection Hotel, Florence

2 bars/lounges, lobby lounge
2 bars/lounges, lobby lounge
Lobby
2 bars/lounges, lobby lounge
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Gym
  • Room service
  • Parking available

Explore the area

View in a map
Piazza Ognissanti 3, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪6 min walk‬
  • Place, Ponte Vecchio
    ‪10 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Terrace, River View (Belvedere)

Suite, 1 King Bed, Terrace, River View (Belvedere) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Terrace, River View (Belvedere)

  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed, Terrace, River View

Panoramic Suite, 1 King Bed, Terrace, River View | Living room | Flat-screen TV

Panoramic Suite, 1 King Bed, Terrace, River View

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, River View

Grand Suite, 1 King Bed, River View | Premium bedding, pillowtop beds, minibar, in-room safe

Grand Suite, 1 King Bed, River View

  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, River View

Junior Suite, 1 King Bed, River View | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, River View

  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Terrace

Penthouse, 1 King Bed, Terrace | Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, 1 King Bed, Terrace

  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Terrace, River View

Presidential Suite, 1 King Bed, Terrace, River View | Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite, 1 King Bed, Terrace, River View

  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View | Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed, River View

  • River view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Florence

Located in Historic Centre of Florence, The Excelsior, a Luxury Collection Hotel, Florence is within a 5-minute walk of Piazza di Santa Maria Novella and within 15 minutes of other popular attractions like Ponte Vecchio. This 5-star hotel has 171 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.2 miles
  • Via de' Tornabuoni - 5 min walk - 0.3 miles
  • Basilica of Santa Maria Novella - 6 min walk - 0.4 miles
  • Ponte Vecchio - 10 min walk - 0.5 miles
  • Cathedral of Santa Maria del Fiore - 11 min walk - 0.6 miles

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 7 min walk
  • Florence Santa Maria Novella Station - 8 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Winter Garden Bar - ‬2 min walk
  • ‪Ostaria Dei Centopoveri - ‬3 min walk
  • ‪Trattoria 13 Gobbi - ‬1 min walk
  • ‪Caffe del‘ 900 - ‬2 min walk
  • ‪Trattoria Il Contadino - ‬3 min walk

About this property

The Excelsior, a Luxury Collection Hotel, Florence

Riverwalk hotel with bars and a fitness center
At The Excelsior, a Luxury Collection Hotel, Florence, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Valet parking is EUR 55 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 105 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, a business center, and a computer station.
Guests can expect free WiFi and 32-inch flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Minibars, safes, and phones are other standard amenities. Change of bedsheets is available on request.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 33 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered valet parking on site (EUR 55 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 44.50 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Cosimo Rooftop Restaurant
  • Donatello Bar

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 90 per accommodation, per stay (maximum EUR 90 per stay)
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 100.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 44.50 per person
  • Airport shuttle fee: EUR 105 per person (one-way)
  • Covered valet parking fee: EUR 55 per day (in/out privileges)
  • Nearby parking fee: EUR 33 per day (984 ft away)
  • Pet fee: EUR 90 per accommodation, per stay (maximum EUR 90 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers valet parking (fees apply).
Property Registration Number IT048017A1S9A2BNYA

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Florence
Excelsior Westin Florence
Florence Excelsior
Florence Westin
Florence Westin Excelsior
Westin Excelsior Florence
Westin Excelsior Hotel
Westin Excelsior Hotel Florence
Westin Florence
Westin Florence Excelsior
Westin Excelsior Florence Hotel
Westin Excelsior
The Westin Excelsior, Florence Hotel
The Westin Excelsior, Florence Florence
The Westin Excelsior, Florence Hotel Florence

Frequently asked questions

Is free cancellation available at The Excelsior, a Luxury Collection Hotel, Florence?

The Excelsior, a Luxury Collection Hotel, Florence provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What's there to see near The Excelsior, a Luxury Collection Hotel, Florence?

This hotel is situated in Historic Centre of Florence within a 10-minute walk of Piazza di Santa Maria Novella and Ponte Vecchio. You'll also find Piazza della Signoria and Palazzo Vecchio less than a mile away.

Is there parking available at The Excelsior, a Luxury Collection Hotel, Florence?

Yes, covered valet parking is offered for EUR 55 per day with in/out privileges.

Does The Excelsior, a Luxury Collection Hotel, Florence have a casino on the premises?

No, The Excelsior, a Luxury Collection Hotel, Florence doesn't have a casino.

Is there an indoor pool at The Excelsior, a Luxury Collection Hotel, Florence?

No, there is no indoor pool at this hotel.

Is The Excelsior, a Luxury Collection Hotel, Florence a good place to stay for couples?

This boutique hotel offers plenty of amenities for couples including 2 bars, a restaurant, and proposal/romance packages.

Are there hot tubs at The Excelsior, a Luxury Collection Hotel, Florence?

Yes, some guestrooms at this hotel feature private spa tubs.

Does The Excelsior, a Luxury Collection Hotel, Florence have a restaurant that serves breakfast?

Yes, The Excelsior, a Luxury Collection Hotel, Florence serves a full breakfast for a surcharge each morning at Cosimo Rooftop Restaurant.

Does The Excelsior, a Luxury Collection Hotel, Florence allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Excelsior, a Luxury Collection Hotel, Florence for a fee of EUR 90 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Excelsior, a Luxury Collection Hotel, Florence?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Excelsior, a Luxury Collection Hotel, Florence?

The closest major airport to The Excelsior, a Luxury Collection Hotel, Florence is Florence Airport, Peretola (FLR), which is 6.8 mi away (25 minutes by car).

Are there rooms with balconies at The Excelsior, a Luxury Collection Hotel, Florence?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy river or city views.

Does The Excelsior, a Luxury Collection Hotel, Florence have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Excelsior, a Luxury Collection Hotel, Florence.