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The Westin Excelsior, Florence

5.0 out of 5.0

Recent guest reviews

We spent time seeing the major tourist attractions of Florence. The hotel staff will be happy to book reservations for you or assist in any way! Without a doubt, the famous Westin "Heavenly Bed" made for a good nights's rest! Plan on a good 15 minute walk to the Duomo and the large shopping market.

Great place to call home while visiting Florence...close to iconic locations, surrounded by innumerable cafes & restaurants and all within walking distance.

The location was great. 5-10 min walk from the train station and very close to a lot of the attractions. The bathroom was the only negative experience for me. There were body hair from the previous guests in the tub and on some of the towels. yuck.

Piazza Ognissanti 3 Florence FI

Hotel highlights

  • Walking distance to Ponte Vecchio and Cathedral of Saint Mary of the Flower
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

The Westin Excelsior, Florence places you in Santa Maria Novella, within a leisurely stroll of popular sights such as Ponte Vecchio and Cathedral of Saint Mary of the Flower. This 171-room, 5-star hotel has a restaurant, free in-room WiFi, and a fitness center. Centrally located in Florence, the hotel is also a short walk from Santa Maria Novella Basilica and Museum and Florence Baptistery.


Enjoy a leisurely bite to eat at SE STO on Arno, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


All 171 air-conditioned rooms provide minibars, free bottled water, and safes. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. In-room massages are available, and other amenities include phones and desks.

Property features

Guests of The Westin Excelsior, Florence enjoy a fitness center, free WiFi in public areas, and 4 meeting rooms. Valet parking is available for EUR 40 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and free newspapers.

Room options

Deluxe Room, River View (ARNO)

King 1 | Twin 2 | Sleeps 2

Junior Suite, River View (ARNO)

King 1 | Twin 2 | Sleeps 3

Junior Suite, City View

King 1 | Twin 2 | Sleeps 3

Premium Room, River View (DELUXE ARNO)

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 1576 reviews