beds were hard as a rock as well as pillows. very incomfortable 3 nights of sleep. very few english speaking channels on tv. no lock on bath door.
Hotel is amazing. Beautiful rooms. Staff is amazing, very welcoming, friendly and helpful.
The room was very comfortable and included everything we needed for our 9 day stay. We loved the complimentary breakfast which included cappuccinos and lattes, as well as a large spread of food selections. The staff was polite and very helpful during our stay!
The hotel was beautifully renovated a few years ago. The rooms, bar, breakfast room and dining room are gorgeous and the staff is lovely. Also the hotel's location is fantastic. It was hard to leave.
From the minute we walked into the hotel until the time of checkout, we had a great experience. The views from the 4th floor pool area are stunning. The location was very convenient to walking to every attraction without being in the busy center of town.
My husband and I stayed at this hotel for one night on an overnight trip to Florence. The facilities were beautiful, clean and updated! The hotel is conveniently located near the city center and major sites are within walking distances! However, there was construction being done to the hotel that we were not notified of that happened overnight as well as cleaning of the sewers whose smell really penetrated our room. Additionally, the hotel, although apologetic and more than made up for it, assigned our room to another couple. As we were sleeping, another couple used the key to open our room and walked in. The mistake was clarified and the hotel immensely apologized, but still something we would keep in mind if we were to return.
We had a fantastic stay at the Plaza Hotel Lucchesi. The hotel was spaceious, elegant, and about a 10 minute walk to the center of the tourism. We were upgraded to a room overlooking the river, which was nice. There is a rooftop bar and pool which have great views of Florence. We highly recommend this hotel if you want something nice and off to the side.
Elegant, quiet with a personal touch. Stayed here for our honeymoon. The breakfast buffet was outstanding! The rooms were clean and bed very comfortable. Loved the big bathroom but shower stalls don't close properly so it's tricky to not flood the bathroom. Otherwise excellent hotel.
The hotel staff were so pleasant and nice to us. We told them it was our honeymoon and they upgraded us to a nicer larger room with a balcony overlooking the river. The room was very clean and nice and the staff were very quick and pleasant for all our needs! We would recommend it to all our our friends and definitely would return to this hotel on our next stay in Florence.
We stayed at a room with two twin beds and sofa bed. The room was large enough for 3 adults. I was looking forward to the view from the room window as referred in the hotel description, but the view was not that good and more or less a view of the wall and a little bit of roof of the building next door.The view from the roof terrace was great. Very close to Uffizzi. Overall, a satisfactory experience. Recommended to triparty travelers.
Honestly could be one of my favorite places to stay in Florence. Hotel location is right on the water just outside the center but not by much walking distance to almost anywhere. Hotel seems to have gone through a major renovation recently roof top terrace with pool is a great view of the city with nice ambience. The gift shop is very well curated with all local crafts from florence. I'm in florence several times a year and plan to make this my hotel. Highly recommended for both business stay or romantic getaway.
Beautiful roof top bar --great entertainment Rooms were beautiful--and spacious
The staff were incredibly attentive and helpful. The breakfast buffet was the best I have ever eaten at. The view from the food too pool bar was amazing. Only negative was we found the bed to be very hard, other than that 5 stars from us
The people were great and the breakfast tremendous. The roof top view was great - too cool to use the pool. The one comment was there was no iron available.
Located in Santa Croce, Plaza Hotel Lucchesi is within a 5-minute walk of Basilica of Santa Croce and within 15 minutes of other popular attractions like Palazzo Vecchio. This 92-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a rooftop terrace.
Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 9:30 AM.
All 92 soundproofed rooms feature minibars, free newspapers, and safes. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Desks are also included.
Guests of Plaza Hotel Lucchesi enjoy a rooftop terrace, free WiFi in public areas, and a meeting room. If you drive, self parking is EUR 42 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 90 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a seasonal outdoor pool, free newspapers, and a terrace.
beds were hard as a rock as well as pillows. very incomfortable 3 nights of sleep. very few english speaking channels on tv. no lock on bath door.
Hotel is amazing. Beautiful rooms. Staff is amazing, very welcoming, friendly and helpful.
Dear Guest, Thank you so much for your nice review of our Hotel! We are so happy to satisfy you! Hope to see you again at PLaza Hotel Lucchesi.
The room was very comfortable and included everything we needed for our 9 day stay. We loved the complimentary breakfast which included cappuccinos and lattes, as well as a large spread of food selections. The staff was polite and very helpful during our stay!
Dear Guest, Thank you very very much to tell to other people your nice experience at Plaza Hotel Lucchesi. We are happy to know that you were satisfy in breakfast and the good selection of our products. Hoping to see you soon again at Plaza Hotel Lucchesi.
The hotel was beautifully renovated a few years ago. The rooms, bar, breakfast room and dining room are gorgeous and the staff is lovely. Also the hotel's location is fantastic. It was hard to leave.
Dear Guest, Thank you very much for your kind review. Best Regards,
From the minute we walked into the hotel until the time of checkout, we had a great experience. The views from the 4th floor pool area are stunning. The location was very convenient to walking to every attraction without being in the busy center of town.
Dear Guest, thank you for leaving your wonderful review! We are very happy to know how much you loved your stay with us especially the view from our Rooftop! Hope to see you soon! Kind Regards
My husband and I stayed at this hotel for one night on an overnight trip to Florence. The facilities were beautiful, clean and updated! The hotel is conveniently located near the city center and major sites are within walking distances! However, there was construction being done to the hotel that we were not notified of that happened overnight as well as cleaning of the sewers whose smell really penetrated our room. Additionally, the hotel, although apologetic and more than made up for it, assigned our room to another couple. As we were sleeping, another couple used the key to open our room and walked in. The mistake was clarified and the hotel immensely apologized, but still something we would keep in mind if we were to return.
Dear Guest, we really apologise for the incovenience occurred to your room! Referring to the works at the facade we were obliged to do them urgently but fortunatelly they already finished! In that period the Staff did all the best thay could to offer different services to our Guests such as discounted Dinners or voucher for free Drinks at the Bar and upon availibitlity upgrade of Rooms! Anyway we understand what you mean at the end of you review. We hope to welcome you soon to have the possibility of a new memory of us! Kind Regards
We had a fantastic stay at the Plaza Hotel Lucchesi. The hotel was spaceious, elegant, and about a 10 minute walk to the center of the tourism. We were upgraded to a room overlooking the river, which was nice. There is a rooftop bar and pool which have great views of Florence. We highly recommend this hotel if you want something nice and off to the side.
Dear Guest, thank you very much for your kind review. We are glad to know that youur stay with us was nice. Simona Barbetti
Elegant, quiet with a personal touch. Stayed here for our honeymoon. The breakfast buffet was outstanding! The rooms were clean and bed very comfortable. Loved the big bathroom but shower stalls don't close properly so it's tricky to not flood the bathroom. Otherwise excellent hotel.
The hotel staff were so pleasant and nice to us. We told them it was our honeymoon and they upgraded us to a nicer larger room with a balcony overlooking the river. The room was very clean and nice and the staff were very quick and pleasant for all our needs! We would recommend it to all our our friends and definitely would return to this hotel on our next stay in Florence.
We stayed at a room with two twin beds and sofa bed. The room was large enough for 3 adults. I was looking forward to the view from the room window as referred in the hotel description, but the view was not that good and more or less a view of the wall and a little bit of roof of the building next door.The view from the roof terrace was great. Very close to Uffizzi. Overall, a satisfactory experience. Recommended to triparty travelers.
Dear Guest, Thank you very much for your review...by the way I am sorry to understand that your stay was not so confortable. Hoping that next time you will contact our reception desk. As a matter of fact they are always ,during your stay, at your total disposal for any kind of information or to solve problems like this. Best Regards,