Novotel Firenze Nord Aeroporto4.0 out of 5.0
Recent guest reviews
It was with some trepidation that I checked into the Florence Airport Novotel. I had chosen the hotel as it was a Novotel; it was close to the airport; and it offered a free airport shuttle (a liitle more about this later on) which I thought would be helpful in getting to the hotel and then returning to the airport the next day to pick up my rental car. I then looked at the Trip Advisor reviews (I know I got this in the wrong order) and saw quite a few very negative ones. I was really concerned about the reaction I was going to get from my number one critic and travel companion (the wife). Instead of brickbats, I got bouquets, The hotel is superb. The room was large, modern, clean, well-furnished and comfortable with great toiletry amenities, slippers, robe, etc. Free wifi and breakfast were good. Of major note was the friendliness and helpfulness of all the staff with whom we interacted. This is certainly a place to which I would happily return. The slight negative was the free shuttle -- it only operates on a limited timetable and so my late-ish arrival meant I had to take a taxi to the hotel. The return shuttle to the airport in the morning was fine.
Really quite disappointed with this property. Having stayed at many Novotel's in the past, I normally hold them in quite high regard... not this one. The rooms look like they haven't been touched since 1990. Think plain magnolia and a bright orange picture on the wall... Bed had just two pillows and was very hard, not a comfortable nights sleep. Old fashioned CRT TV that took up a large portion of the desk in the corner of the room. Bathroom had definitely seen better days, with a very poor bath / shower setup. Finding out any information about the supposed shuttle bus was impossible online. Turns out the last one runs at 8pm, I had to pay nearly 20 euros for a Taxi from the airport. I think there are only a few hotels near the airport in Florence, so the Accor group must be making a fortune. Avoid if you can, but I'm not sure what other options are available.
We went to the Novotel for the 2017 Motogp race and payed 363 Euro per night. The next morning we had no water at all! This means that we were not allowed to use the toilet, shower, etc. at all! No one explained anything at all and the price was not reduced. I've never experienced something like that in many years and will never visit this hotel again! Thanks for nothing!
Poor to No wifi in room. Twin room configuration poor!! We had a room end of corridor on 1st level can hear trucks coming and going most of time. Reception staff semi helpful but not very friendly. Buffet breakfast ok however service replacing dishes very slow.
The hotel is very comfortable. Easy to find. But very crowded as well. The service in the restaurant in the evening should be more better (cleaning the tables, asking and or talking to the guests). But generally the staffs are friendly.
I always book this hotel when I am at the area for business, unless my company has to book and books something else. It is located near airport but unlike other guests, it is the best location to visit both customers. 5 minutes drive from each one. There is no traffic since it is not in the center so it makes everything easier. The building may look old, but they maintain it well. Breakfast is fine, restaurant good, easy to communicate in English. Good Internet connection for business travelers.
We chose this hotel because it was near the airport and had shuttle service, however, the service didn't start until 8:15 am, and we needed to be at the airport by 7:30, so we had to pay for a taxi. My suggestion is expand the shuttle schedule or state in the advertising that there is a limited schedule.
It is a standard Novotel from the lobby with kids area to the room...only the elevator are old but we do not spend that much time in the elevators!!! Nothing very special EXCEPT it has a free shuttle to Florence central station and to the airport....this is a big advantage compare to other hotels. The driver will drive you in less than 25 mn if no traffic to the back of main station close to all touristic place. Claudio from the front desk was very professional and quick. We were there with 2 kids 8 and 3, the kids area was perfect for 30mn break before taking the high to Pisa, Siena...So it is a good location if you want to visit the cities of Tuscany BUT you will not find anything to eat...
The hotel is located near the Firenze airport; I trust that the room has just newly renovated, thus it's quite comfortable. It's not far to go to the center of the city, you can take the highway. Thank you.
Mixed feelings about this place. Mostly bad. **** (four stars)- The Staff. Everyone from the front desk to the restaurant folks were nice, cheerful and accommodating. * (one star)- The building. Loud as a construction site. Cheap building, super thin walls. The furnishings or old and cheap (not what's in the marketing photos). * (one star)- Comfort. Bed was super stiff, gonna have back problems all vacation because of it. Not much rest, heard overtime the neighbors moved or shut a door. * (one star)- Cleanliness. Not clear. smelled funny. Stains on the 20 year old carpet. ** (two stars)- Breakfast. Disappointing. Raw eggs. Raw bacon. Bread, hard as a rock. Close to the airport and nothing else. Cheapest hotel around.
- Free WiFi in rooms and public areas
- Onsite dining
- Free airport shuttle
- Outdoor pool
Novotel Firenze Nord Aeroporto places you within a 15-minute drive of popular attractions such as The Garden of Archimedes and Cascine Park. This 180-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center. Villa di Castello is also nearby.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 11 AM.
All 180 soundproofed accommodations feature 2 bedrooms. Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Sofa beds, minibars, and coffee makers are other standard amenities.
Guests of Novotel Firenze Nord Aeroporto have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is EUR 8 per day, or you can take advantage of the free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 9 meeting rooms, conference space, and a business center.
Reviews from Trip Advisor
55% of guests recommend this hotelTotal of 1449 reviews