Florence Luxury Hotels

"Get a room on the opposite side of the FloBama or else the music will keep you up until 1:00 am"

"Nice place to stay. Loved the size of room."

"All four pillows had makeup and hair on them. The sheets were filthy and covered in hair and stains. I went to change the sheets and the mattress pad had period stains. The bathroom smelled like urine and I'm pretty sure there was black mold growing on the sink cabinet. Pretty positive we saw an older man walk an escort back to her car. I told the front desk that my sheets were dirty and she hands me a single flat sheet. I asked for the fitted sheet too. While changing sheets I found the period stains. All the while my headache is getting worse from the urine smell in the bathroom. I tell the lady at the front desk that there's blood on my mattress and I would like my money back. She shrugged, said it was too late to get my money back, and there were no other rooms she could put me in. And because I booked online, she can't refund my money anyway. So I go back to my husband and we're gathering our things to leave. A man comes up and offers to clean the room. I told him he could do whatever he wanted but we wouldn't be staying there."