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Hotel Santa Croce

2.0 star property
Tuscan-style hotel with a coffee shop and a bar

Choose dates to view prices

Photo gallery for Hotel Santa Croce

Family Apartment, Multiple Beds, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Breakfast buffet
Exterior
Executive Apartment, Multiple Beds, Annex Building | Private kitchen
Economy Double Room, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Via Bentaccordi 3, Florence, FI, 50122
  • Place, Piazza della Signoria
    ‪2 min walk‬
  • Place, Uffizi Gallery
    ‪3 min walk‬
  • Place, Piazza del Duomo
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪19 min drive‬

Room options

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Queen Bed, City View, Annex Building

Standard Apartment, 1 Queen Bed, City View, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Apartment, 1 Queen Bed, City View, Annex Building

9.0 out of 10
Wonderful
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, Multiple Beds, Annex Building

Family Apartment, Multiple Beds, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Family Apartment, Multiple Beds, Annex Building

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building

Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Apartment, Multiple Beds, Annex Building

Executive Apartment, Multiple Beds, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Executive Apartment, Multiple Beds, Annex Building

  • 409 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Economy Double Room, Annex Building

Economy Double Room, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Economy Double Room, Annex Building

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Annex Building

Standard Triple Room, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Triple Room, Annex Building

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Florence

Located in Historic Centre of Florence, Hotel Santa Croce is within a 5-minute walk of popular attractions such as Piazza Santa Croce and Piazza della Signoria. This 10-room hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Piazza della Signoria - 2 min walk - 0.1 miles
  • Uffizi Gallery - 3 min walk - 0.2 miles
  • Piazza del Duomo - 5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.4 miles
  • Ponte Vecchio - 7 min walk - 0.4 miles

Getting around

  • San Marco University Tram Stop - 15 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 18 min walk
  • Florence Airport, Peretola (FLR) - 33 min drive

Restaurants

  • ‪Ditta Artigianale - ‬2 min walk
  • ‪Note Di Vino - ‬1 min walk
  • ‪Boccadama - ‬2 min walk
  • ‪Panetteria e Stuzzicheria De Neri - ‬2 min walk
  • ‪FrancescoVini - ‬1 min walk

About this property

Hotel Santa Croce

Tuscan-style hotel with a coffee shop and a bar
At Hotel Santa Croce, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. Valet parking is available for EUR 30 per day. The front desk has multilingual staff that can help with concierge services, securing valuables, and luggage storage. This smoke-free hotel also has a TV in a common area.
Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 30 per day)
  • Limited onsite valet parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Private wine tours
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1600
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: EUR 30 per day
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
  • Check-in: 1:00 PM—-10:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers valet parking (fees apply).
Property Registration Number IT048017A1LOFLX2EH

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Croce
Santa Croce Hotel Florence
Santa Croce Hotel Florence
Hotel Santa Croce Hotel
Hotel Santa Croce Florence
Hotel Santa Croce Hotel Florence

Frequently asked questions

Is free cancellation available at Hotel Santa Croce?

Hotel Santa Croce offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see close to Hotel Santa Croce?

This hotel is situated in Historic Centre of Florence, just steps from Piazza della Signoria and Palazzo Vecchio, and within a short walk of Uffizi Gallery. You'll also find Piazza di Santa Maria Novella and Piazza del Duomo less than a mile away.

Is there parking available at Hotel Santa Croce?

Yes, valet parking is offered for EUR 30 per day. Bicycle parking is also available for guests.

Does Hotel Santa Croce feature a casino at the property?

No, Hotel Santa Croce doesn't have a casino.

Is there an indoor pool at Hotel Santa Croce?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Santa Croce?

Couples staying at this hotel will appreciate amenities like premium bedding and a rainfall showerhead as well as a bar.

Does Hotel Santa Croce have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Santa Croce feature a restaurant that includes a breakfast menu?

No, Hotel Santa Croce doesn't have a restaurant that serves breakfast.

Does Hotel Santa Croce allow pets to stay free of charge?

No, pets aren't allowed at Hotel Santa Croce.

Are there connecting rooms at Hotel Santa Croce?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Santa Croce?

The closest major airport to Hotel Santa Croce is Florence Airport, Peretola (FLR), which is 6.3 mi away (33 minutes by car).

Are there rooms with balconies at Hotel Santa Croce?

No, you won't find guestrooms with balconies at Hotel Santa Croce.

Hotel Santa Croce Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 212 out of 424 reviews
Rating 8 - Good. 150 out of 424 reviews
Rating 6 - Okay. 44 out of 424 reviews
Rating 4 - Poor. 14 out of 424 reviews
Rating 2 - Terrible. 4 out of 424 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffery

Liked: Cleanliness, amenities
Helpful
Stayed 5 nights in Aug 2025

10/10 Excellent

Guy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location, walking distance to all the attractions
Stayed 4 nights in Sep 2025

4/10 Poor

Brenda, HENDERSON

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Benamir

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location that is close to major attractions in Florence
Stayed 2 nights in Aug 2025

10/10 Excellent

James, Prince George

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind. The hotel is older, but very clean. The location is right in the middle of the touristy parts of Florence. The breakfast is basic. We heard no noise the whole time -- it was a peaceful place.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! A true gem right in the middle of everything. The staff is super friendly and professional, especially Gabriel. They go the extra mile to please and provide useful tips and guidance. Will definitely return hopefully soon!
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay! It was incredibly easy to walk anywhere in Florence. The owner Gabrielle was extremely hospitable. The room was small be very comfortable and very clean most importantly the AC worked!! The breakfast was very good. I would definitely stay again!
Stayed 8 nights in Jul 2025

8/10 Good

Arshak

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
The location is great. The check in process is very thoughtful and caring as they take time to map your location and points of interest. They really compensate for being a 2 star hotel with their customer service. Being in the historic district, they can’t have modern amenities like an elevator and other conveniences. If you’re staying in the heat of the summer, don’t leave your screenless windows open overnight, the mosquitoes will eat you alive.
Stayed 2 nights in Jun 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located and close to everything! Staff were incredibly helpful. Apartment was spacious, clean, and mostly quiet (there were some nights where there were loud people walking around). Highly recommend!
Stayed 5 nights in Jun 2025

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really liked the location; it was quieter and less hectic but still close to all the main sites. The staff were lovely and friendly. The concierge sat down with us when we arrived with a map and showed us where the main attractions and several family style restaurants. The breakfast had many options and all the cappuccino you wanted.
Stayed 4 nights in Jun 2025

10/10 Excellent

LISA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a historic building and gives easy access to all the main attractions, restaurants etc. We had great communication from the hotel and all staff were very friendly and helpful. The room was clean and tidy. Shower was smaller than usual, but had good water pressure and maintained a stable temperature. Would definitely stay here again if we return to Florence.
Stayed 6 nights in Jun 2025

10/10 Excellent

Maia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Had the Annex Building Room, so had a huge suite. Hotel was in amazing location from all the tourist attractions.
Stayed 2 nights in May 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Owners and staff were exceptional. Quaint.
Stayed 2 nights in May 2025

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and staff

Staff are incredibly helpful. Gabriel and Mario do a great job running this hotel. We notified them about a leaking shower hose and it was fixed the same day.
Stayed 5 nights in May 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In The Heart of Florence

The owners of this hotel were exceptionally nice. Very warm, helpful, kind. The location is right in the middle of everything. The building is a historic building from the 1400’s Is it a luxury hotel? No, it is a place to sleep and explore from or return to for a nap without having to take a taxi. But the staff made you feel cared for. I would definitely stay here again.
Off to see the sites!
Just around the corner from the hotel.
My girls singing out the window of the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this small, but super convenient hotel. The staff: amazing, friendly and super helpful. Walked everywhere from here and super safe area. Will definitely recommend it too all of our friends and family. Very basic, but exactly what you need to stay in this amazing city.
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! We stayed in the 4 person room with my two small children and it was perfect. Spacious, clean, comfy beds, bet convenient to everything. Very welcoming and helpful staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough good things about our stay at the Hotel Santa Croce. The staff was very welcoming and informative. The history of the hotel itself was fascinating. Our breakfasts in the morning were delicious. The location was perfect for us. Thank you so very much for such an awesome visit!

10/10 Excellent

Elizabeth, Pleasant Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the darling annex apartment. Upon check-in, the staff offered a welcome drink, took us outside to point out the notable historical landmarks in the neighborhood, and made us feel at home. They were gracious and practiced the art of hospitality. We look forward to staying at H. Santa Croce again!
Stayed 2 nights in Sep 2024

10/10 Excellent

DYLAN

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Eliot

Traveled with partner
Liked: Amenities
Everything, from the staff, to the rooms, breakfast, value for money, great host, they couldn’t do enough for you, I will definitely be going back.
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful service and convenient location

Hotel staff was wonderful and the property is in a convenient location for exploring Florence. Our only issue was the room A/C was not cool enough given the weather (it was 100 F). Would absolutely love to revisit this hotel in any other season
Stayed 1 night in Jul 2024