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Recent guest reviews

We recently spent 6 nights at the Domux Home. Overall there were a couple of positives but also significant improvement areas. As a result I would NOT recommend you to stay at any of their properties. Starting w the positives. Location was excellent. The apartment is located less than two blocks from the Duomo and allows you to walk to any part of the city within minutes. In addition the WIFI was very good. With all 4 of use using the network at the same time the speed was excellent. Unfortunately, those were all of the positives. The overall condition of the apartment although fairly new was not well maintained & not practical. Electrical sockets came out of the wall, half the light bulbs in the bath and bedroom were out and there were numerous stains on the ceiling from water leaks as well as mold. In addition the sofa bed in the second room was paper thin and the shower was barely usable for a child. That said the biggest issue we had was with the air conditioning. It turns out the air conditioning for the entire building broke down 4 days prior to our arrival. During this time the temperature in Italy was 100F (38F) each day. So you can imagine how warm the building was. Management did not inform us of this until we arrived. The air conditioning took two days to be repaired and was not powerful enough to cool the apartment. To help compensate us for our inconvenience the management left a note and an 8 Euro bottle of table wine.

Via Ricasoli, 48 Florence Tuscany

Hotel highlights

  • Steps from Gallery of the Academy of Florence and Academy of Fine Arts
  • Free WiFi in rooms and public areas
  • Concierge services

Located in Santissima Annunziata, Domux Home Ricasoli is next to popular attractions like Gallery of the Academy of Florence and Academy of Fine Arts. This 7-room apartment building has private in-room spa tubs along with free in-room WiFi and concierge services.


Dining

Satisfy your hunger from the comfort of your room with room service.


Rooms

Each apartment features a kitchen and space to spread out with a dining area and a sitting area. A flat-screen TV comes with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and the bathroom offers a jetted tub, a hair dryer, and free toiletries. Other standard amenities include a private spa tub, a fireplace, and an espresso maker. Housekeeping is available once per stay.


Property features

At Domux Home Ricasoli, guests have access to free WiFi in public areas. Staff members are on hand to provide concierge services and luggage storage.

Room options

Family Room

1 Double Bed and 1 Double Sofa Bed | Sleeps 4

Apartment, 2 Bedrooms

1 Double Bed and 1 Double Sofa Bed | Sleeps 5

Apartment, 1 Bedroom

1 Double Bed | Sleeps 3

Guest reviews for Domux Home Ricasoli

Family (1)
2
Family

We recently spent 6 nights at the Domux Home. Overall there were a couple of positives but also significant improvement areas. As a result I would NOT recommend you to stay at any of their properties. Starting w the positives. Location was excellent. The apartment is located less than two blocks from the Duomo and allows you to walk to any part of the city within minutes. In addition the WIFI was very good. With all 4 of use using the network at the same time the speed was excellent. Unfortunately, those were all of the positives. The overall condition of the apartment although fairly new was not well maintained & not practical. Electrical sockets came out of the wall, half the light bulbs in the bath and bedroom were out and there were numerous stains on the ceiling from water leaks as well as mold. In addition the sofa bed in the second room was paper thin and the shower was barely usable for a child. That said the biggest issue we had was with the air conditioning. It turns out the air conditioning for the entire building broke down 4 days prior to our arrival. During this time the temperature in Italy was 100F (38F) each day. So you can imagine how warm the building was. Management did not inform us of this until we arrived. The air conditioning took two days to be repaired and was not powerful enough to cool the apartment. To help compensate us for our inconvenience the management left a note and an 8 Euro bottle of table wine.

By on Jul 8, 2019

Review comment responded on Jul 9, 2019

Dear Mr. Lesica John, Thank your for your feedback.We appreciate the Positive and will take inspiration in order to improve the less positive ones, but I would like to clarify few point: 1-The lack of the Air-Conditioning was concerning the all City of Florence due to power surges, and was FIXED the Following day. 2-Electrical Plug has been broken by you, plugging the wrong device in the wall, and we kindly decided not to charge the damage. 3-The entire staff di everything possible and much more in order to accomodate you at the best. We provided you an upgrade in the biggest apartment for you and your family. and Ian went beyond his duties in order to assist your in every way possible. what you sarcastically define "the management left a note and an 8 Euro bottle of table wine.." is just embarrassing and reflect the respect you have for people who work with their passion and care of details, and do their best for their guest in order to create a unique experience and make them feel at home, even the less emphatic guests :) Sincerely, Daniele Lava

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