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B&B Guelfi e Ghibellini

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Photo gallery for B&B Guelfi e Ghibellini

A round glass table with metal chairs, a red umbrella, and potted plants on a terrace.
A staircase with a metal railing leading to a wooden door.
A cozy living room with a brown leather sofa, a wooden coffee table, and a staircase with a red rope railing.
A rooftop garden with various potted plants and flowers.
A room with a bed, a sofa, a dining table with chairs, a fireplace, and a TV mounted on the wall.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Parking available
  • Room service
  • Housekeeping

Explore the area

View in a map
Via Cimabue 19, Florence, FI, 50122
  • Place, Piazza Santa Croce
    ‪13 min walk‬
  • Place, Piazzale Michelangelo
    ‪14 min walk‬
  • Place, Piazza della Signoria
    ‪16 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪10 min drive‬

Room options

View all photos for Double Room, 1 Double Bed, Private Bathroom (External)

A hotel room with a bed, towels, a lamp, and a window with blinds.

Double Room, 1 Double Bed, Private Bathroom (External)

  • City view
  • 75 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room, Terrace (Private External Bathroom)

A bedroom with a wooden headboard, two bedside tables with lamps, a floral bedspread, and two framed pictures on the wall.

Superior Double Room, Terrace (Private External Bathroom)

  • City view
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room, Shared Bathroom

A room with a bed, a sofa, a dining table with chairs, a fireplace, and a TV mounted on the wall.

Triple Room, Shared Bathroom

  • City view
  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

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Front of property

Palazzo Ruspoli

Historic Centre of Florence
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
$509 nightly
The price is $574
Oct 5 - Oct 6
Total with taxes and fees
Palazzo Ruspoli

About the neighborhood

Florence

Located in Santa Croce, B&B Guelfi e Ghibellini is within a 10-minute walk of popular sights such as Mercato di Sant'Ambrogio and Church of Sant'Ambrogio. The 7 rooms at this 4-star bed & breakfast include minibars and coffee makers and guests can enjoy free breakfast.
View more B&B in FlorenceOpens in a new window

What's nearby

  • Mercato di Sant'Ambrogio - 6 min walk - 0.4 miles
  • Church of Sant'Ambrogio - 8 min walk - 0.5 miles
  • Piazza Santa Croce - 13 min walk - 0.7 miles
  • Piazzale Michelangelo - 14 min walk - 0.8 miles
  • Piazza della Signoria - 16 min walk - 0.9 miles

Getting around

  • Strozzi - Fallaci Tram Stop - 4 min drive
  • Florence (FIR-Firenze Campo di Marte Rail Station) - 13 min walk
  • Florence Airport, Peretola (FLR) - 29 min drive

Restaurants

  • ‪Bar I' Pappagallo - ‬6 min walk
  • ‪Tiratissima - ‬3 min walk
  • ‪Caffè Letterario - ‬7 min walk
  • ‪Caffé Dolce Amaro - ‬6 min walk
  • ‪Antica Trattoria Il Barrino - ‬4 min walk

About this property

B&B Guelfi e Ghibellini

At B&B Guelfi e Ghibellini, guests have access to free WiFi in public areas, coffee in a common area, and express check-in. If you drive, self parking is EUR 22.00 per day, or you can take advantage of the airport shuttle (available on request) for EUR 60 per room roundtrip. A multilingual staff is on hand to help with tours or tickets, and offer sightseeing advice. Additional amenities include express check-out, free newspapers, and a communal living room.
Guests can expect free WiFi and LCD TVs with digital channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and ceiling fans are also available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 22 per day)
  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • Communal living room
  • Mosquito nets

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 7:30 PM
Late check-in fee: EUR 40 for check-in between 7:30 PM and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (10 AM - 7:30 PM) and Sunday - Sunday (3 PM - 6 PM)
The front desk hours vary at this property
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 25.00 per night
  • Cribs/infant beds are available for EUR 10 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 60 per room (roundtrip)
  • Self parking fee: EUR 22.00 per day
  • Nearby parking fee: EUR 22 per day
  • Late check-in fee: EUR 40 for check-in between 7:30 PM and midnight
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 10 per stay
  • Rollaway bed fee: EUR 25.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

B&B Guelfi e Ghibellini Florence
B&B Guelfi e Ghibellini
Guelfi e Ghibellini Florence
Guelfi e Ghibellini
B&B Guelfi e Ghibellini Florence
B&B Guelfi e Ghibellini Bed & breakfast
B&B Guelfi e Ghibellini Bed & breakfast Florence

Frequently asked questions

Is free cancellation available at B&B Guelfi e Ghibellini?

B&B Guelfi e Ghibellini offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of B&B Guelfi e Ghibellini?

This bed & breakfast is situated in Santa Croce within a short 18-minute walk of Piazza del Duomo and also 19 minutes on foot from Piazza della Signoria. You'll also find Ponte Vecchio and Piazza di Santa Maria Novella within a short drive.

Is there parking available at B&B Guelfi e Ghibellini?

Yes, parking is offered for EUR 22 per day. Wheelchair-accessible parking is also available for guests.

Is there a spa available at B&B Guelfi e Ghibellini?

Spa services at the bed & breakfast include Swedish massages.

Does B&B Guelfi e Ghibellini include a casino on the premises?

No, B&B Guelfi e Ghibellini doesn't have a casino.

Will I find an indoor pool at B&B Guelfi e Ghibellini?

No, there is no indoor pool at this bed & breakfast.

What do couples enjoy most about B&B Guelfi e Ghibellini?

Couples staying at this bed & breakfast will appreciate amenities like a pillow menu and a minibar as well as Swedish massages.

Are there hot tubs at B&B Guelfi e Ghibellini?

No, this bed & breakfast doesn't have a spa tub.

Does B&B Guelfi e Ghibellini feature a restaurant that includes a breakfast menu?

B&B Guelfi e Ghibellini offers free continental breakfast though there is no restaurant.

Will B&B Guelfi e Ghibellini allow pets to stay for free?

Yes, pets stay free at B&B Guelfi e Ghibellini.

Are there connecting rooms at B&B Guelfi e Ghibellini?

No, this bed & breakfast doesn't feature connecting guestrooms.

How close is the airport from B&B Guelfi e Ghibellini?

The closest major airport to B&B Guelfi e Ghibellini is Florence Airport, Peretola (FLR), which is 5.9 mi away (29 minutes by car).

Are there rooms with balconies at B&B Guelfi e Ghibellini?

Yes, some guestrooms at B&B Guelfi e Ghibellini offer a terrace and may feature city views.

B&B Guelfi e Ghibellini Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 101 reviews
Rating 8 - Good. 31 out of 101 reviews
Rating 6 - Okay. 11 out of 101 reviews
Rating 4 - Poor. 12 out of 101 reviews
Rating 2 - Terrible. 14 out of 101 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Helena

Liked: Cleanliness, staff & service
Hade bokat ett rum med terrass, men fick det minsta rummet utan terass 😔. Liten dubbelsäng 140 cm. Ingen tv på rummet. Hittade inget allrum där kaffe skulle finnas 😞 Annars bra läge och trevliga ägare.
Stayed 4 nights in Jul 2018
Verified review

4/10 Poor

Amimo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

A éviter

Malgré un très bon accueil, il faut mieux ne pas s'arrêter dans ce "Bed and Breakfast" sans breakfast. Il semble qu'il y ait des problèmes de gérance en cours.
Stayed 4 nights in Jul 2018
Verified review

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Hosting

The room was large and comfortable, location good and hosts friendly however there were a few items that we simply can’t look past. We were provided a piece or two of dry toast and some juice for breakfast every morning. This was not what was advertised and really put a dampener on the experience. In addition, even though we were there for 4 nights and 5 days our room wasn’t serviced once. We were left with the same towels for the duration of the stay so by the end they were quite manky even though we dried them every day. There was also a number of signs all over the unit telling you what you can and can’t do. This is very offputting. We also requested tea, the hosts didn’t have so were forced to get our own. We also had to buy our own milk for tea and even had to EY our own cereal for breakfast.
Stayed 5 nights in Jun 2018
Verified review

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay if you’re heading to Florence

Guelfi e Ghibellini was a great place for my boyfriend and I to stay while we were in Florence, especially as we are students and are a bit tight for money. The family run business has recently been managed by the two brothers and they were nothing but friendly, attentive, professional, funny and kind. They made us feel very welcome and ensured a comfortable stay in the city. It is around a 20 minute walk to basically everything, making it relatively more quiet than some central hotels. We were not given breakfast at all but we really didn’t mind and would definitely recommend as well as return if/when we go to Florence again.
Stayed 5 nights in Jun 2018
Verified review

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities

Hospitalidade excelente

Fomos muito bem recebidos e amparados em Firenze pelo Sr Raimondo. Atencioso e solicito tornou nossa estadia em Firenze mais agradavel. Otima localizaçao em relaçao a atraçoes imperdiveis da cidade. So o cafe da manha nao condiz com as fotos da Expedia.
Stayed 14 nights in Jun 2018
Verified review

4/10 Poor

DOUDOU

Disliked: Cleanliness, property conditions & facilities, room comfort
très bruyant en extérieures difficile pour dormir absent de petit déjeuner et absence de ménage, le prix ne correspond pas aux prestations diverses.
Stayed 3 nights in Jun 2018
Verified review

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo rapporto qualità/prezzo

Zona tranquilla appena fuori del centro di Firenze con parcheggi, servizi e mezzi pubblici nelle vicinanze, personale molto gentile e disponibile, camere accoglienti e pulite
Stayed 4 nights in Jun 2018
Verified review

4/10 Poor

prado

Disliked: Cleanliness, property conditions & facilities
hotel situé à 1 trentaine de minutes à pieds du centre ville la chambre spacieuse ventilateur fonctionnait literie et serviettes ok j entendait les bruits de la rue A mon arrivée pas de réponse à la sonnette d'entrée j ai dû crier plusieurs fois dans la rue ! heureusement des fenêtres étaient ouvertes on m'a ouvert la porte Mr Rimondo est venu pas de carte de crédit pour pour le dépôt de garantie pas de navette aéroport les services promis à revoir personnel polyglotte juste 2 ou 3 mots de français 1 peu d'anglais. pdj continental : 4 biscottes( souvent au moins 2 cassées) 2 petites portions de confiture 1 petite brique de jus! pas de plateau thé/café ni à disposition pas ménage durant mon séjour c moi qui vidé corbeille la télé n a jamais fonctionné pas journaux l'assistance aux visites consiste à mettre à disposition 1 plan et 1 brochure pour faire excursions je n'ai pas vu accessibilité pour personne à mobilité réduite pas ascenseur je montait les 3 étages à pieds malgré 1 petit souci aux genoux pas de minibar juste 1 petit frigo pas nettoyé j'ai eu accès à la salle de toilette privée que le lendemain en fin après midi elle n'était pas prête pas de service d'étage j'ai pris la photo de espace commun : tout était entreposé le sac poubelle pas vidé le matériel de nettoyage ..des papiers partout! un bureau très encombré 1 chaise en plein milieu de la pièce sur laquelle il y avait rouleau de papier toilette et essuie tout quand je suis partie à 10h45 réception fermée
Stayed 5 nights in Jun 2018
Verified review

6/10 Okay

Taiane

Liked: Cleanliness, room comfort
Disliked: Staff & service

Decepção

Deception describes my experience at this B&B. At first we felt cheated as we chose to pay a little extra to have a private bathroom and were placed in a shared bathroom room. When we realized the error, we informed the owner, including showing him the printed reservation of Hotels.com, informing that we chose the private bathroom, and he did not pay much attention, just said he would settle it the next day and left, being Stayed for 3 nights and he never came back to us to solve the problem. We noticed that there were guests in the room with private bathrooms in the same period as us, which would suggest that the room was rented for two guests at the same time. At no time did we even receive an apology for what happened, not even the return of the amount paid more for the room with private bathroom. We arrived around 6:00 pm on a Wednesday, exhausted after walking about 35 minutes from Santa Maria Novella station with heavy suitcases and after we rang the doorbell, the door opened automatically and we were greeted with the owner screaming to get up to the second floor, four flights of stairs. We do not regard it as rudeness, but as typical Tuscan behavior, despite the rush to explain in Italian about the town and leave soon thereafter. The B&B is about a half hour walk from the center, and easy access by bus. Spacious room with fan only, quiet neighborhood. We did not eat breakfast as it was served after 8:30am and we always left early, and decided to have it in a cofee shop
Stayed 4 nights in May 2018
Verified review

4/10 Poor

Ahmet

Disliked: Staff & service, property conditions & facilities

Aman uzak durun.

Gitmeden önce geliş saatinizi bildirmeniz şart biz bildirememiştik gittiğimizde ev kapalıydı, sonra yanımıza konaklayacak bir çift daha geldi onlar geliş saatlerini bildirip ok almışlar ancak onlarda bizimle beraber 2 saat beklediler. Hostel sahibi çok kaba, özür bile dilemeyip işi pişkinliğe vurdu. Elimizdeki onayda kahvaltı dahil yazmasına rağmen bu fiyata kahvaltı olmaz deyip kahvaltı vermedi. Hava bizce serindi, ek örtü istedik 5 Euro dedi, ortak tuvalete çok az tuvalet kağıdı koyuyor sabah bitmiş oluyor şampuan veriyor sabun yok. Kendi çöpünüzü dökmeniz gerekiyormuş, Velhasıl korkunçtu
Stayed 4 nights in May 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Schlechtes Preis-Leistungs-Verhältnis

Diese Unterkunft ist leider nicht empfehlenswert. Die Stadt Florenz ist sehr schön und man sollte sie auf jeden Fall in einer anderen Unterkunft genießen, wo man einen besseren Service erhält. Die Homepage täuscht falsche Tatsachen vor. Für mich eine enttäuschende Erfahrung...
Stayed 12 nights in May 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruim

Preocupante.
Verified review

6/10 Okay

Vladimir

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Лучше выберите другой отель

Администратора ждали около 40 мин. на улице . На этаже 3 комнаты .Внутри чисто , холодно . Концепция отеля интересна - интерьер выполнен в ретро стиле. Но! Заявленными бесплатными завтраками не кормили , хозяин объяснил, что они за дополнительную плату .Кроме того, убирали мусор из комнаты сами (в описании отеля обещали ежедневную уборку). Хозяин нервный , постоянно ворчал. Взяли чайник из соседней пустой комнаты - начал ругаться,предлагал разогреть чай в декоративном чайнике на гильзовых свечках! Кухня закрывалась на замок . В комнате - ни стаканов , ни столовых принадлежностей . Из плюсов : пешая пятиминутная доступность до набережной реки Арно , а основные достопримечательности находятся вдоль этой реки . Флоренция - прекрасна ! Ничто не может омрачить впечатлений , даже не комфортное размещение . Римские каникулы длились 3 полных дня . За это время вполне можно посетить основные значимые места : Колизей,Римский форум ( входной билет от Колизея действует 2 дня), музеи Ватикана , Пантеон, площадь Венеции на Капитолийском холме , фонтан Треви, ну и проехаться с обзорной экскурсией на красном туристическом автобусе .
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Un bon séjour

Un B&B très confortable (grande chambre et grand lit, le tout très propre) dans un quartier calme quoique un tout petit peu loin du centre. Accueil très chaleureux malheureusement, une des personnes qui gèrent le B&B n'était pas là, aussi les petits-dèj' continentaux n'étaient pas assurés. Panier de petit-dèj' très correct avec thé-café à volonté, en chambre à la place, dommage qu'on ait oublié de nous le renouveler une fois. Autre petit bémol : les toilettes dans la salle de bain partagée ce qui crée forcément des embouteillages le matin. Néanmoins nous avons passé un très agréable séjour et les prix sont très avantageux !
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

B&B proche du centre

B&B proche du centre historique mais hors zone ztl ce qui est appréciable Chambre jolie et bien équipée Salle de bains/ wc idem Nous avons été très bien accueillis par Paola la propriétaire qui nous a bien conseillés et renseignés sur les choses à voir et à faire dans la ville
Stayed 4 nights in Apr 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

B&B à fuir

Pour bien commencer dès notre arrivée nous avons dû payer 40 euros car nous sommes arrivés à 21hainsi que 24 euros de taxe de séjour (pour 4 nuits à 2 personnes) soit 64 en cash obligatoirement sans quoi il fallait prendre nos affaires et quitter le B&B (déjà payé). Nous avions également payé pour une salle externe privée qui s'est révélée être partagée avec une autre chambre. Pour le petit déjeuner il y avait une panière dans la chambre contenant en tout :2 sachets de 2 biscottes, 1 madeleine, 1 mini gâteau type "napolitain", 2 mini boites en plastique de confiture et 2 gobelets cartons ainsi qu'une petite table dans l'entrée avec un nécessaire pour se faire une boisson chaude. Pour se faire un thé ou un café il a fallut aller remplir une bouteille d'eau aux toilettes. Pour ce petit déjeuner frugal sur la table de chambre nous n'avions qu'une seule chaise. Le lendemain matin notre panière n'avait pas été remplie et nous avons dû récupérer nos gobelets dans la poubelle pour pouvoir nous faire un café. Nous avons dû quémander pour avoir un petit déjeuner pour le surlendemain ainsi que de nouveaux gobelets. Le dernier jour, il n'y avait plus de filtre à café. De plus, nous nous sommes rendus compte par mégarde que la clé de notre chambre ouvrait également la chambre d'à côté. Je ne parle pas de la crasse générale du B&B et des multiples panneaux d'interdiction ou de menace placardés partout.
Stayed 4 nights in Apr 2018
Verified review

6/10 Okay

Verified traveler

sans objet

Il était dit que nous avions droit au petit dejeuner pour le prix payé. En fait dès notre arrivée, il nous a été précisé qu'il n'y en avait pas (alors que c'est censé être un bed and Breakfast) mais à la place nous avions un "cestino" sorte de corbeille avec des produits de basse qualité dedans, (jus de basse qualité de supermarché) alors que nous pensions pouvoir faire une beau petit-déjeuner le matin (collazione).Très déçu sur ce point avec le sentiment d'avoir été trompé.
Stayed 5 nights in Mar 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé, chambre chaleureuse, patron sympathique, à proximité des commodités, quartier paisible.
Stayed 4 nights in Feb 2018
Verified review

4/10 Poor

Danila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Готовьтесь потратить пол дня на заезд

Бронировали размещение с завтраком, на месте оказалось, что завтраков нет и не бывает. Тогда почему отель b&b? Очень очень большие проблемы с заездом: ресепшн отсутствует, в обозначенные часы заезда никого из персонала не было, хотя въезжали днём. По телефонам, указанным на сайте отеля и на сайте hotels.com дозвониться невозможно, в поддержку hotels.com тоже невозможно дозвониться! Чудом нашли номер мобильного на ящике для почты в подъезде (повторяю, этот номер НИГДЕ не был указан). Хозяин отеля не говорит по английски, с трудом по телефону объяснили, что ждем уже два часа. Душевая общая и совмещена с туалетом, попасть в неё невозможно, так как много народу. Прожили 4 ночи, в номере ни разу не убирались, полотенца не меняли и даже не вынесли мусор (на сайте написано, что уборка ежедневная, а в отеле написано, что уборка каждые три дня). В ванной тоже грязно. Вся мебель старая, но не критично. Из окон дует, нет кондиционера. Можно бесплатно выпить одну чашку сомнительного чая или кофе в день. Из плюсов - номер просторный и расположение, 15 минут пешком до основных достопримечательностей. В целом не советую останавливаться в данном отеле, так как приехав на пару дней вы потеряете пол дня на заезд.
Stayed 4 nights in Jan 2018
Verified review

2/10 Terrible

Bozhidar

Disliked: Staff & service, property conditions & facilities

Canceled the booking without our knowledge

On the 31st of December, we are there for 3pm check in, as everything is confirmed. I made the booking 4 months in advance,just to find out was canceled and nobody let me know,the money I paid were not refund...I have been told I am in Italy,so I do have to speak italian and find new place to stay,but is new year eve. The booking was canceled,because I bought cheap offer and the price change(at least they could let me know)..everywhere is fully booked I'm in Florence and the price is different in the last moment check in...after 4 hours looking for hotel and 3hours on the phone with expedia we found place to stay...was really stresfull! After so many travels around Europe,that was the 1st time,we were left out site on the street with our luggage,on the 31st of December
Stayed 4 nights in Dec 2017
Verified review

4/10 Poor

Beatrice

Disliked: Property conditions & facilities, room comfort

Deludente sorpresa.

Siamo arrivate con mia figlia avendo scelto una camera con bagno privato esterno e ci è stato dato un bagno comune al piano di sotto la nostra stanza. Ho cercato nelle offerte un b&b che avesse una buona colazione, non la desideravo sostanziosa ma buona e vedendo le foto e leggendo delle brioches fresche o il dolce fatto dalla proprietaria ero felice della scelta fatta ma abbiamo trovato gia dal check in alle 15 la colazione in stanza con merendine confezionate e neanche un caffe' espresso da poter prendere . L'idea di alzarmi e non potermi accomodare ad un tavolino a far colazione e condividere questo piacere mi ha delusa. (Ps anche le altre ospiti parlando della colaziine sono rimaste deluse da questa scelta.)
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

Panagiotis Mpikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best vacation in Florence

They made our vacation even better. The breakfast was not like the ones that you have in a hotel but it was perfect make us feel like home! the room was very clean the bathroom also even if it was a shared one it was very clean!!! the owners are very friendly and helpful! they cared about our vacation help us with maps and suggested us places to eat drink or walk in Florence. We stayed 8 nights and you are definitely going to stay there again! Our next trip in Florence includes this B&B!!! its was amazing !!! my and my girlfriend had a great time there!
Stayed 8 nights in Oct 2017
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Italian hospitality

Amazing hospitality... The room was very spacious and the bed was very comfortable.. The shared bathroom was spacious and we never saw the other guests so cues weren't an issue. Although we didn't have the breakfast it looked and smelled amazing... It is a 5-7 minute walk to the town loop buses, which leave every 10 minutes or so. We wished we could have stayed loner than our 2 nights. Highly recommend this gorgeous BnB.
Stayed 2 nights in Oct 2017
Verified review

4/10 Poor

Michel

Disliked: Room comfort

Not a good value for the price.

Not a good value for the price. Very ordinary room in old building. No elevators, bathroom is private but separate, too soft mattress, host speaks very little English and is very rigid about rules. I would give it a 2 star rating, acceptable as a plan B but not for the price I paid.
Stayed 2 nights in Oct 2017
Verified review

8/10 Good

helena maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice et sympatique Les proprietaire donnent de bonnes adresses de restaurants
Stayed 3 nights in Sep 2017