Hotel Felsenhof

4.0 star property
Family-friendly ski hotel with full-service spa

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Photo gallery for Hotel Felsenhof

Exterior
Free daily buffet breakfast
Sauna, steam room, body treatments, hot stone massages
Family Suite (Dachstein) | 2 bedrooms, premium bedding, minibar, in-room safe
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • All inclusive
  • Pet friendly
  • Gym

Explore the area

View in a map
Kreuzmoosstra¯e 88, Flachau, Salzburg, 5542
  • Place, Space Jet 1 Ski Lift
    ‪2 min drive‬
  • Place, Star Jet 1 Ski Lift
    ‪3 min drive‬
  • Place, Achter Jet Ski Lift
    ‪4 min drive‬

Room options

Double Room (Hygge)

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Single Room

  • 172 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Family Apartment, Balcony, Annex Building (Apartment 1 - Haus Antonia)

  • 484 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Family Apartment (Blømster)

  • 452 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Family Apartment, Balcony, Annex Building (Apartment 2 - Haus Antonia)

  • 646 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 King Beds

Family Room (Blømster)

  • 377 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Family Apartment, Annex Building (Theresia I - Haus Theresia)

  • 484 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Double Sofa Bed

Apartment, Balcony (Grießenkar)

  • 323 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Family Apartment, Annex Building (Theresia II - Haus Theresia)

  • 721 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds, 1 Twin Bed and 1 Double Sofa Bed

Apartment, Balcony (Mosermandl)

  • 431 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Gallery Room (Dachstein)

  • 484 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Double Room (Dachstein)

  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Family Suite (Dachstein)

  • 484 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Flachau

Snow Space Salzburg is a short stroll from Hotel Felsenhof, and other popular attractions like Space Jet 1 Ski Lift are within a mile (2 km). This 4-star hotel welcomes guests with 52 rooms and conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Snow Space Salzburg - 1 min drive - 0.5 miles
  • Space Jet 1 Ski Lift - 2 min drive - 0.9 miles
  • Amade Spa - 2 min drive - 1.6 miles
  • Star Jet 1 Ski Lift - 3 min drive - 2.6 miles
  • Achter Jet Ski Lift - 4 min drive - 2.2 miles

Getting around

  • Altenmarkt im Pongau Station - 5 min drive
  • W.A. Mozart Airport (SZG) - 42 min drive

Restaurants

  • ‪Skirestaurant Dampfkessel - ‬20 min walk
  • ‪Munzenalm - ‬11 min drive
  • ‪Gasthof Schützenhof - ‬3 min walk
  • ‪Emastoa - ‬3 min walk
  • ‪Schnitzl-Eck - ‬3 min drive

About this property

Hotel Felsenhof

Family-friendly ski hotel with full-service spa
Guests of Hotel Felsenhof enjoy a full-service spa, an indoor pool, and an outdoor pool. Transportation is made easy with a free ski shuttle. Front-desk staff can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this all-inclusive hotel include a children's pool, a gym, and a sauna.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Minibars, electric kettles, and safes are other standard amenities.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Art supplies
  • Baby bath
  • Baby monitor
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between April 7 and June 29.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 30 per pet, per day
  • Dogs only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 0.05 per person, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 30 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • There are no elevators.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Felsenhof
Felsenhof Flachau
Felsenhof Hotel
Felsenhof Hotel Flachau
Hotel Felsenhof Flachau
Hotel Felsenhof
Hotel Felsenhof Hotel
Hotel Felsenhof Flachau
Hotel Felsenhof Hotel Flachau

Frequently asked questions

Are free cancellation options available at Hotel Felsenhof?

Hotel Felsenhof offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see close to Hotel Felsenhof?

This hotel is located in Flachau, a short 13-minute walk from Snow Space Salzburg and also 19 minutes on foot from Space Jet 1 Ski Lift. You'll also find Amade Spa and Achter Jet Ski Lift within a short drive.

Will I be able to park at Hotel Felsenhof?

No, this hotel doesn't offer parking.

Is a spa located at Hotel Felsenhof?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, reflexology, and body wraps.

Does Hotel Felsenhof feature a casino?

No, Hotel Felsenhof doesn't have a casino.

Is there an indoor pool at Hotel Felsenhof?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 7:30 AM and 10:00 PM.

What will couples enjoy most about a stay at Hotel Felsenhof?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hotel Felsenhof have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Felsenhof feature a restaurant that includes a breakfast menu?

Yes, Hotel Felsenhof serves free buffet breakfast each morning from its restaurant.

Does Hotel Felsenhof allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Felsenhof for a fee of EUR 30 per pet, per day.

Are there connecting rooms at Hotel Felsenhof?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hotel Felsenhof?

Yes, some guestrooms at Hotel Felsenhof offer a balcony and may feature mountain views.

Hotel Felsenhof Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 12 out of 31 reviews
Rating 8 - Good. 16 out of 31 reviews
Rating 6 - Okay. 0 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

4.0/10

Amenities

8.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

ELI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but did not love the food

Beautiful and clean modern hotel. Activities for small children. We arrived on the weekend so there were no workshops for the kids. The food was not to our taste.Maby because we are not from Germany. Very expensive
Stayed 2 nights in Apr 2025

2/10 Terrible

Sean

Traveled with family
Disliked: Cleanliness, staff & service

Flies all over the food. Disgusting.

There were flies everywhere. All over the lobby, the kids play area, the dining area, and the food bar. Completely unsanitary. If I knew how to make a complaint to the Austrian Health Ministry I would. Excuses ranged from claiming not to notice, to blaming it on the season, to asserting the hotel had tried everything even though I never saw one fan, barrier, or other attempt to protect the food. We paid a lot of money to stay at this all-inclusive hotel and had to choose carefully what we ate, and still felt disgusted. The amount of flies was similar to what I see in third world countries. Embarrassing and unsanitary. The staff was also not knowledgeable. The man at reception told us our room was most easily accessed by the main elevator. After searching every floor, it turns out our room was in a completely different building. The same man, when asked about pony rides for my daughter, gave us the information for the partner property that had animals to interact with and ponies to ride. He failed to mention pony rides were not available that day. Probably a piece of information we could have used. I understand language barriers, and this was not that. We will not return here.
Flies all over uncovered meats and cheeses
Flies near the desserts
Flies on plates
Stayed 3 nights in Jun 2022

8/10 Good

Juraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Hotel, Good Food!

Stayed 7 nights in Sep 2018

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly, great breakfast and great staff!

Great for skiing, the bus stop is right in front of hotel. Can recommend family apartments but rooms also great. Kids loved the playroom. Separate pool and spa for kids where they could play without disturbing those wanting to relax. Excellent breakfast! Dinner always good with plenty on the salad bar and good variability on the menu.

8/10 Good

patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevlig vistelse i ett bra hotell med fantastisk service och mat.
Stayed 7 nights in Feb 2020

8/10 Good

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint familiehotel til skiferien

Fint familiehotel der ligger godt i forhold til skiområdet i Flachau. Meget serviceminded reception som er behjælpelig med det meste. Flot værelse med rummelighed og gode faciliteter. Dejlig mad i restauranten som er veltilberedt - dog kunne serviceniveauet i restauranten forbedres, da tjenerne har meget travlt og det bliver desværre upersonligt.
Stayed 7 nights in Feb 2020

8/10 Good

Carsten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt ophold på pæne og rummelige værelser og dejlig restaurant. Godt udgangspunkt for skiferien.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with group
Disliked: Amenities, property conditions & facilities
Das Zimmer war für uns 3 Damen ein warer Alptraum, ein grindiges, altes Badezimmer mit 1 miniwaschbecken und Mini Badewanne, altes WC, einfach pfui. Und für sowas Knöpfen die einem 730 Euro ab für 2 Nächte. Wir sind sowas von enttäuscht. Nie wieder
Stayed 2 nights in Jan 2020

8/10 Good

Claus

Liked: Cleanliness, staff & service, property conditions & facilities

Fint familihotel

Fint familie hotel med god beliggenhed lige ved A10. Sengene kunne dog godt bruge en opgradering.
Stayed 3 nights in Jul 2019

8/10 Good

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kanon!

Jättefint hotell med kanonmat. Buss går utanför hotellet till skidbacken och tar fem minuter.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Sauna war zu offen, zu viel Einsicht in Dusche und Sauna.
Stayed 3 nights in Feb 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helt tilfreds

Super godt hotel. Dejlig mad og meget god betjening.
Stayed 4 nights in Feb 2019

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super lækkert ski og spa hotel

Super lækkert ski og spa hotel til den perfekte ferie med god og varieret mad. Stor morgenbuffet.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skiurlaub in Familie

Tolles Hotel mit sehr gutem Service!
Stayed 7 nights in Feb 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

keren

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2018

8/10 Good

Kristine, Denmark

Liked: Cleanliness, staff & service, room comfort

Familevenligt, rent og super idyllisk beliggenhed

Skønt ophold - tæt på mange gode familie aktiviteter som riverrafting og High-rope-klatring! Hotellet er rent og pænt. Maden er udemærket. Buffeten (morgen, aften og eftermiddag) er ikke så spændende og kunne trænge til lidt nytænkning og opgradering! Den serverede mad er klart bedre. Børnene var glade for at bade i poolen samt i den nærliggende badesø
Stayed 3 nights in Jul 2018

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Klasse Hotel mit vielen Angeboten für Kinder

Klasse für einen Winterurlaub mit Kindern. Kleiner Hang direkt neben dem Hotel, Skigebiet Flachau nur 5 Minuten Fahrt entfernt, Bus-Service zum Rodeln. Kinderbetreuung haben wir nicht genutzt, aber mit Babylounge inkl. Küche, Kaufmannsladen, Bällebad etc., Indoor-Rutsche, kleiner Kletterwand, Tischtennis-Platte, Schwimmbad, Familiensauna, Kinder-Kino und ausleihbaren Spielen war genug geboten für unseren 3-jährigen. Top ist der Spielraum direkt neben dem Restaurant-Bereich - sobald unser Kleiner gegessen hatte war er verschwunden. Essen und Auswahl sind ebenfalls klasse, auch für Veganer ist etwas dabei und auf Unverträglichkeiten wird Rücksicht genommen.
Stayed 4 nights in Mar 2018

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rund um toller aufenthalt!

4/10 Poor

Verified traveler

Disliked: Room comfort
Apartment im Haus Theresia, Bad aus den 70igern und vergilbte Vorhänge. Keine 4 Sterne, Haupthaus wirkt moderner. Sehr kleiner Innenpool.
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Essen und Personal top. Das Zimmer im Nebengebäude leider extrem hellhörig.
Stayed 1 night in Oct 2017