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HC Helena

Property class: 2

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Photo gallery for HC Helena

A balcony with potted plants, a view of the countryside, and a building with a distinctive roof.
Property video
A modern living room with a blue sofa, wooden coffee table, and a decorative cabinet.
A bedroom with a bed, a wooden door, a window with blinds, and a view of a dining area.
A room with two bar stools and a large window offering a view of a green landscape and distant hills.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
Calle 8, 9-44, Filandia, Quindío, 634001
  • Place, Bejuco to Basket Interpretation Center
    ‪3 min walk‬
  • Place, Street Stuck in Time
    ‪3 min walk‬
  • Place, Mirador Colina Iluminada
    ‪9 min drive‬
  • Airport, Pereira (PEI-Matecaña Intl.)
    ‪56 min drive‬

Room options

View all photos for Economy Room, 1 Double Bed, Private Bathroom

A bedroom with a bed, a wardrobe, a television, and a window with blinds.

Economy Room, 1 Double Bed, Private Bathroom

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Balcony

A bedroom with a bed, two hanging lamps, a door, and a view of the outside.

Standard Room, 1 Double Bed, Balcony

  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Room, Ensuite

Hypo-allergenic bedding available, pillowtop beds

Economy Room, Ensuite

  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Private Bathroom

A bedroom with a bed, two nightstands, a wooden headboard, and wall art.

Standard Room, 1 Double Bed, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Balcony

Hypo-allergenic bedding available, pillowtop beds

Standard Room, Multiple Beds, Balcony

  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Economy Room, Multiple Beds

Economy Room, Multiple Beds | Hypo-allergenic bedding available, pillowtop beds

Economy Room, Multiple Beds

  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family House, Multiple Bedrooms, Kitchen, Mountain View

A two-story building with a white facade, multiple balconies with flower boxes, and a brick base.

Family House, Multiple Bedrooms, Kitchen, Mountain View

  • Mountain view
  • 2799 sq ft
  • 7 bedrooms
  • Sleeps 19
  • 7 Double Beds, 1 Large Twin Bed, 2 Twin Bunk Beds, 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Filandia

HC Helena places you next to Immaculate Conception Parish of Filandia and Street Stuck in Time. The 8 rooms at this hotel include Smart TVs, pillowtop beds, and local meal delivery service.

What's nearby

  • Immaculate Conception Parish of Filandia - 2 min walk - 0.1 miles
  • Bejuco to Basket Interpretation Center - 3 min walk - 0.2 miles
  • Street Stuck in Time - 3 min walk - 0.2 miles
  • Mirador Colina Iluminada - 9 min drive - 1.2 miles
  • Cocora Valley - 58 min drive - 20.5 miles

Getting around

  • Pereira (PEI-Matecaña Intl.) - 78 min drive

Restaurants

  • ‪Mirum - ‬4 min walk
  • ‪Restaurante El Roble - ‬10 min drive
  • ‪Cafe A La Vista - ‬27 min drive
  • ‪Queso Y Café - ‬24 min drive
  • ‪Casa Tuirak - ‬29 min drive

About this property

HC Helena

HC Helena features free WiFi in public areas and local meal delivery service. For transportation, you can make use of an airport shuttle (available 24 hours) for COP 180000 per vehicle one-way, as well as a theme park shuttle. Staff members can help with accommodation requests, and provide front-desk service during limited hours.
32-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Climb into the pillowtop bed for a pleasant night's sleep. Other amenities include portable fans, wardrobes or closets, and local meal delivery service. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 PM to 8:00 PM; COP 15,000 per night; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Daily housekeeping (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 2021
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: COP 25000 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: COP 180000 (one-way), (up to 18 years old)
  • Nearby parking fee: COP 15000 per night (328 ft away; open 6:00 PM to 8:00 PM)
  • Late check-in fee: COP 25000 for check-in between 11:00 PM and 7:00 AM
  • Housekeeping fee: COP 20000 per night; may vary based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers offsite parking (reservations required).
Property Registration Number 187850

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

HC Helena Hotel
Hotel Casa Helena
HC Helena Filandia
HC Helena Hotel Filandia

Frequently asked questions

Are free cancellation options available at HC Helena?

HC Helena offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at HC Helena?

As of Aug 25, 2026, prices found for a 1-night stay for 2 adults at HC Helena on Aug 26, 2026 start from $48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to HC Helena?

This hotel is located in Filandia and just steps from Street Stuck in Time and Bejuco to Basket Interpretation Center. You'll also find Barbas Bremen Nature Reserve and Mirador Colina Iluminada within a short drive.

Will I be able to park at HC Helena?

No, there isn't parking at the hotel but you'll find nearby parking for COP 15,000 per night (off-site parking (reservations required)).

Does HC Helena include a casino at the property?

No, HC Helena doesn't have a casino.

Will I find an indoor pool at HC Helena?

No, there is no indoor pool at this hotel.

Is HC Helena good for couples?

Amenities that appeal to couples at this hotel include Netflix, a pillowtop mattress, and meal delivery service.

Are there hot tubs at HC Helena?

No, this hotel doesn't have a spa tub.

Does HC Helena feature a restaurant that includes a breakfast menu?

No, HC Helena doesn't have a restaurant that serves breakfast.

Will HC Helena allow pets to stay for free?

Yes, cats and dogs can stay for free at HC Helena.

Are there connecting rooms at HC Helena?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from HC Helena?

The closest major airport to HC Helena is Pereira (PEI-Matecaña Intl.), which is 22.4 mi away (78 minutes by car). Another top airport is Armenia (AXM-El Eden), which is located 27.6 mi away (94-minute drive).

Can I book a room with a balcony at HC Helena?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and mountain views.

HC Helena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

MIchael

Liked: Cleanliness, amenities
Everything Location View Staff Cleanliness
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Ruddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Franchement, il m'a donné pleins de conseils pour les restaurants, le parking, le fonctionnement de l'hôtel à partir de 22 heures etc etc Simple mais très efficace comme structure
Stayed 1 night in Jan 2026
Verified review

8/10 Good

ESPER

Liked: Cleanliness, staff & service, amenities
La limpieza
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Ancizar

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Luis Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable, cerca a todo
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Stephane

Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Félix R

Stayed 1 night in Oct 2024