Koro Sun Resort4.0 out of 5.0
Recent guest reviews
Nice place, needs updating in the garden units. Coconut trees dropping coconuts everywhere so be careful. Great pool overlooking the bay and sea with pool bar. Breakfast is ok with extra charge for cooked anything which is wrong but profits prevail.
Koro Sun Resort was absolutely wonderful! It was such a lovely time. From the swim up bar to the AMAZING food. This place aimed to please. The staff was wonderful, and went above and beyond to make us feel comfortable. They always greeted us with a smile and even remembered my difficult name. I HIGHLY recommend getting a rainforest spa message. The experience was extremely relaxing and definitely helped me unwind. If you want to be welcomed like family, Koro Sun Resort is the place to go!
Details: We stayed here for 6 nights in one of the garden bure. However it is February and their off season, so just check the available facilities before you travel. Some of the cons below are likely linked to the time of year. Pros 1. Its a decent sized resort separated by a road, which has little traffic. One side houses the garden bure, club house and kids pool; the other houses the waterfront properties, infinity pool, activities area 2. The staff are amazingly friendly and make you feel like you’re the only people staying there. 3. Rooms cleaned daily with turn down service 4. Beds lovely and comfy 5. air con and fan 6. Glass shutters with mosquito nets behind 7. Mosquito repellent available in the club house 8. Free water bottle filling stations, so keep hold of your bottles 9. Hardly any mosquito bites 👌 10. Free bikes available, paddle boarding, kayaking and diving onsite although locally Namena divers don’t seem to have a great reputation. We dived with Cousteau divers and they were exceptional Cons 1. The bedding by the children’s pool and the area in general is dirty 2. The inclusive breakfast is very basic, fruit, breads, juice, tea coffee. No hot food, this can be ordered at an additional cost 3. The main pool at the clubhouse is closed for renovations, we were not informed of this 4. The bar/restaurant near the waterfront properties is closed 5. Lots of building work following a fire which destroyed some of the waterfront properties 6. Although not expected, having been notified in advance, it would have been nice if the resort had acknowledged our 30th wedding anniversary. The resort was pretty empty, so a cheeky upgrade would have been possible, however even a ‘happy anniversary’ would have been lovely. Particularly as they had upgraded others 7. Lots of the daily activities were cancelled or rescheduled 8. It’s in need of some TLC as it’s pretty tired in places. 9. Be aware of the coconuts falling, one just missed me and fell from a significant height Advice 1. Hire a car, it’s quite far from town. Although taxis are very reasonable, so I depends on what you like to do and how often 2. Check how much activities are ahead of time, we were surprised by a few charges along with other guests: we attended the lovo and village mekke ($60 pp) which seemed excessive to almost all of the guests
We booked three nights during our trip to Fiji as a "treat stay" for a special occasion, and were very excited about our stay. The arrival, as described in other reviews was great, and we were hoping what would follow would be the same. The staff greeted us warmly, with a foot soak and express foot massage, together with a coconut to drink :) Unfortunately from thereon it went downhill. We were shown to our room (2 bed with plunge pool), and our comments as follows - Gecko poo all over the floor - we thought this wasn't too bad as it's hard to keep them out, but having not seen any more after clearing it all up that night, it was obvious that the housekeepers had not cleaned the floor before we checked into the room. - Bathroom was tiny! It was basically in a cupboard, and when using the toilet you were really just a foot away from the wall. The inside shower was dirty, the outside shower so low neither me or my partner could shower in it, and it was full of cobwebs and dirt also. - The curtains were badly stained. - The filter for the pool next door was on all day and night and very noisy, so relaxing outside in the hammock was not relaxing at all. - Our pool filter was not on / working - The kitchen was full of crockery (plates, bowls, mugs etc.), but had not a single thing to actually cook with - no pots / pans etc. We expressed our disappointment in the room the next morning before our dive, and also asked to speak to a manager about our second night stay. This was due to be in a floating bure, but having walked around the water side of the resort, we realised there was building works going on that was both ugly and noisy. Unable to speak to a manager that morning, when we returned from our dive we were told we were being put into an Edgewater room instead, which was appreciated. This room was much much nicer than the 2 bed bure, but at the price of $400usd / $800fjd a night it still seemed very expensive when the hot water ran cold after a very short time, and generally for what you can get for your money elsewhere. On top of the room comments, we were constantly bothered by the building works. This was not mentioned once on the website, both direct or on booking.com, and neither was it mentioned when I was emailing the booking representative direct from the resort. It was a lot of work that continued throughout the day, and on Saturday. This could be heard from the room, even partly in the Edgewater, and very noisy in the adults pool. It was also an eyesore. The adults pool was apparently not an adults pool. On two days it had juniors in, especially one afternoon when we were relaxing there were two teenagers and three 6-9year olds. When mentioning this to the staff at reception the next day we were told that one family had been very persistent!!! Oh, so it's ok to ruin everyone else's chill out time. The food was expensive, dinner was served in the same restaurant as breakfast, which had little atmosphere as it was in the resorts lobby. One afternoon when we tried to have lunch in the bar / restaurant there, there was also noisy building works going on on that side of the resort in their pool also. WIFI is so bad! Can just about pick up and email when sitting next to reception. Ok if you are on a single holiday and want to chill out, but when travelling guests need access to the internet to book flights / accommodation etc. it is very inconvenient. Again, when mentioning this the staff said it was a small island and the internet wasn't great... it is the second biggest island in FIJI, and the WIFI at a 'cheap' hotel we stayed at in town had fantastic WIFI Lastly, in their attempt to put things right, we were offered a massage which was lovely. We were driven up to the rainforest spa and enjoyed a nice massage... of course, just as it finished the heavens opened up and it began to pour down. They had no umbrellas so we were given towels to shelter us. I asked if the van / golf cart was there to pick us up which were told it would be, but of course it was not and we were left to walk down the slippy, muddy hill for 10minutes in the rain and left feeling disappointed once more. All in all, paying $210usd for the 2 bed bure, and $400usd in the edgewater room (which was a free upgrade from the floating bure) was simply not worth it. Possibly if it was all inclusive, but I would not return, and not recommend it to anyone unless it was under half the price that we paid. Please note since all of the marketing pictures, the resort / island has suffered with a cyclone and a fire. The water is at a much lower level than before, so the steps into the water are above the water line at all times, and not as pretty as it appears. So many nicer and cheaper options in Fiji. It was a really disappointing trip to SavuSavu for us. On top of the bad hotel experience, we went diving with their in-house dive company Namena Divers. Please note Koro Sun Divers do not operate from this hotel, which is confusing in itself. I had been reading all the reviews for Koro Sun Divers, yet turns out I was emailing a completely different company who did not have an email sign off, or email address that reflected that they were not Koro Sun Divers as anyone would expect. I have left a separate review for Namena Divers
I have to start this review by saying that I have asked repeatedly for the General Manager's name and contact information and they will not provide it to me. This place was definitely not worth the price and at times we felt scammed. I ended up paying $1617 Fiji dollars/ $792/USD per night) after all said and done. I have proven they owe me money (via email to their company) but I can't seem to find the right person to resolve my situation. We prepaid for 5 nights. Fiji Airlines had problems with our arrival flight and we could not arrive on the first day. Neither Fiji Airlines or Koro Sun would help us with that night so we ended up paying for both. I did give Koro Sun advanced notification so we should have received a portion of that night back. After we arrived they charged us for the adventure package so I was confused. My prepayment information said we prepaid it. They told us we had purchased the full meal package but then a day later they said they were not right. I went ahead and purchased it...so another charge...FULL MEAL PLAN DEFINITELY NOT WORTH IT. We really wanted to like this place but I can't give it a good review. From the minute we arrived they were disorganized and could never really get it together. They.do a very nice arrival by bathing your feet and giving you coconut water so we were initially excited; however from there it was a bit of a mess. When we arrive, they didn't know what type of room we had booked. We booked a floating bure but they took us to the wrong type of room. I had to pull out all my details to tell them they were wrong They are so disorganized when it came to the activities. The adventure package included some activities but then it was difficult to schedule some of them. They write your activities dates and time on a piece of paper they hand you they don't give you any details of the activities (where to go, what to take, if you are leaving the facility or staying). We thought they may provide more details each day but they don't. The entire process is very disorganized. Twice we had activities where we got on a van but there was no warning it was a 45 minute drive to our excursion. Once they stopped at a village and sat us in front of several women in the village who had made crafts. Most of us had not brought any money because there was no warning. It was terribly embarrassing. Finally a man in the group none of us knew let us borrow some money. The food is marginal but definitely not worth the price. Someone we met at the resort said it best. The intent of this place was good but it looks and feels like they stopped (ran out of money) before they finished. It's not quite there. When my friends ask me about Fiji...I tell them based on this experience, I'd just go to Hawaii instead.
My wife and I came here every morning for the buffet breakfast. Great quaility food and we jumped straight I into the pool straight after breakfast. The staff are super friendly and remembered our food and coffee orders. Koro is the best place at the Hilton to relax and unwind. Highly recommend spending an afternoon or two here.
Koro Sun Resort is a complete resort where you can truly disconnect and enjoy the sea & rainforest environment. The rooms are clean and the service was impeccable. It is a full service resort, but don't expect a cookie-cutter Hilton or Westin. Fiji is a great place to just enjoy the natural environment and go scuba diving as we did. Great dive shop (Namena Divers) on the premises. The rainforest spa is an unique experience as the facilities are built right over a river and water fall. The quality of massages were superb. With regards to food, the resort has several restaurants with varied items. Lobster at Lat 17 restaurant was wonderful. Koro Sun Resort produces their own fruit and vegetables so it adds to the experience. It is fun to have imperfect looking limes in your drinks but they taste better than the ones in the US. If you need anything, the staff will find a way to get it to you.
Went to Koro over Xmas and New year, the staff are so lovely and welcoming and the resort is amazing. Lots of activities on offer, paddleboarding, kayaking, bike hire, snorkel hire- all free. A week was perfect to see and do everything we wanted at a relaxed pace.
This was our second trip to paradise, having previously stayed in 2015 and we can't recommend Koro Sun highly enough. Marissa, who manages reservations is extremely helpful and attended to all of our booking needs. The resort is set amongst beautiful tropical surrounds, tirelessly maintained by the grounds staff (you all do an amazing job). Management & staff are some of the most genuine and friendliest people we have ever encountered and during our stay we were made to feel very welcome. We took the opportunity to visit a local village and attend their Sunday church service to hear the amazing voices of the villagers and these same villagers attended the resort to sing to us in the evening. There are many excursions available including the Waterfall trip, Dolphin Watch, Salt Lake Kayak, Pearl Farm Tour & local school visit, all of which are wonderful experiences and highly recommended. We opted for the full board package (breakfast lunch & dinner). All of our meals were lovely and portions were generously sized. A big VINAKA VAKA LEVU to everyone at Koro Sun for making our return visit even better than the first!! We took away many wonderful memories as well as some beautiful friendships and can’t wait to visit with you all again! Final thoughts - Having also experienced a large resort on the main island I can confidently say that if you are seeking a genuine Fiji experience, Koro Sun offers the complete package.
We have just returned from our holiday stay with the wonderful people at the Korosun Resort. We arrived for our holiday to find that the resort had upgraded us and from there the holiday just continued to outdo itself every day. We stayed as a family and the staff ( Margi, Millie, Meli, Junior,Andi,Lavinia, Nikki, Fanny, Nai and too many more to write about) treated us like we were honoured family, Nothing was a problem and any of our silly questions or requests were handled efficiently and with so much friendliness.. Not being a large resort definitely made it more personalised and happy. The staff knew our names on day one and made us laugh every day. We can highly recommend the Edgewater Burres and the floating Burres. Despite a setback with a fire a few months ago they have all worked hard to reopen the Latitude 17 restaurant. ( don't miss it). The food in the other restaurant was also amazing with theme nights, a good selection of wines, beers, cocktails and soft drinks. The daily activity board was always loaded with things to do if you could get out of the gorgeous lagoon or the hammock. Do yourselves a great service and go the extra distance to Korosun Resort Savusavu and experience the genuine local Fijian culture and people and you will depart with many cherished memories
- Free breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Koro Sun Resort is located 8.9 mi (14.4 km) from Savusavu Farmers' Market and 9.2 mi (14.9 km) from Copra Shed Marina. This 51-room, 4-star resort has 3 outdoor pools along with a marina and a full-service spa. Waisali Rainforest Reserve is 27.3 mi (44 km) from the resort, which is on the waterfront.
Free breakfast is included with your stay. Enjoy the ocean views at Seaside Restaurant, one of 2 onsite restaurants. Satisfy your hunger from the comfort of your room with room service.
Koro Sun Resort's 51 air-conditioned rooms provide patios, refrigerators, and minibars. Guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, ceiling fans, and safes.
Koro Sun Resort features a marina, a full-service spa, and 3 outdoor pools. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a children's pool, an outdoor tennis court, and free WiFi in public areas.
Reviews from Trip Advisor
84.0% of guests recommend this hotelTotal of 523 reviews