Ali was FANTASTIC with communication, he would usually reply within minutes- even very late at night). The villa was spacious and clean (had ground, 1st and 2nd floor) . Someone came in the mornings to clean the pool. We paid extra £100/week for pool heating. Cots provided for our babies. A word of advice to future renters would be make sure to purchase the essentials (hand wash, toilet paper, drinking water, etc) as nothing is provided. 2/3 supermarkets are within walking distance (about 10 minutes away). Restaurants also near by (near to the super markets). Throughly enjoyed our stay.