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Mercure Fátima

4.0 star property
Hotel with a restaurant, steps from Church of the Most Holy Trinity

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Photo gallery for Mercure Fátima

Lobby lounge
Exterior
Minibar, in-room safe, desk, laptop workspace
Miscellaneous
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Rua Conego Manuel Nunes Formigao 4, Ourem, Santarém, 2495-417
  • Place, Church of the Most Holy Trinity
    ‪3 min walk‬
  • Place, Chapel of the Apparitions
    ‪7 min walk‬
  • Place, Sanctuary of Our Lady of Fatima
    ‪8 min walk‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(17 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(61 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Fátima

Mercure Fátima places you next to Church of the Most Holy Trinity and within a 10-minute stroll of other popular attractions like Chapel of the Apparitions. This 4-star hotel has 72 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Church of the Most Holy Trinity - 3 min walk - 0.2 miles
  • Chapel of the Apparitions - 7 min walk - 0.4 miles
  • O Milagre de Fatima - 8 min walk - 0.5 miles
  • Sanctuary of Our Lady of Fatima - 8 min walk - 0.5 miles
  • Fatima Basilica - 8 min walk - 0.5 miles

Getting around

  • Entroncamento Station - 29 min drive
  • Humberto Delgado Airport (LIS) - 76 min drive

Restaurants

  • ‪Doce Sabor - ‬8 min walk
  • ‪Apollo Caffe - ‬8 min walk
  • ‪Restaurante Santa Cruz - ‬7 min walk
  • ‪Restaurante O Recinto - ‬4 min walk
  • ‪Casa Plátano - ‬1 min walk

About this property

Mercure Fátima

Hotel with a restaurant, steps from Church of the Most Holy Trinity
Guests of Mercure Fátima enjoy a 24-hour gym, free WiFi in public areas, and coffee in a common area. Self parking is offered for EUR 10 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include laundry facilities, a water dispenser, and a gift shop.
50-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and laptop-compatible safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Casa Platano
  • Plane Tree Bar
  • Plane Tree Bistro

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 10 per day
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 9564

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: MobilePay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property is also known as

Mercure Fátima Hotel
Mercure Fátima Ourem
Mercure Fátima Hotel Ourem
Mercure Fátima (Opening January 2021)

Frequently asked questions

Are free cancellation options available at Mercure Fátima?

Mercure Fátima provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do near Mercure Fátima?

Located steps from Museu de Cera, this hotel is in Fátima, and within a 10-minute walk of Sanctuary of Our Lady of Fatima and Chapel of the Apparitions. You'll also find Fatima Basilica and Wax Museum less than a mile away.

Will I be able to park at Mercure Fátima?

Yes, parking is offered for EUR 10 per day. Electric car charging is also available for guests.

Does Mercure Fátima have a casino at the property?

No, Mercure Fátima doesn't have a casino.

Will I find an indoor pool at Mercure Fátima?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Fátima?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a rainfall showerhead.

Are there hot tubs at Mercure Fátima?

No, there isn't a spa tub at this hotel.

Does Mercure Fátima feature a restaurant that includes a breakfast menu?

Yes, Mercure Fátima serves buffet breakfast for a surcharge each morning at Casa Platano.

Will Mercure Fátima allow pets to stay free of charge?

No, pets aren't allowed at Mercure Fátima though service animals are welcome.

Does Mercure Fátima have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Mercure Fátima?

No, at Mercure Fátima, there aren't any guestrooms that list a balcony.

Mercure Fátima Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 421 out of 483 reviews
Rating 8 - Good. 48 out of 483 reviews
Rating 6 - Okay. 9 out of 483 reviews
Rating 4 - Poor. 1 out of 483 reviews
Rating 2 - Terrible. 4 out of 483 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Josephine Sola

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly and helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Milagros

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Fatima is excellent

It was the best choice because it is so close to the Basilica and service was excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, and the restaurant was excellent!
Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic room. Loved the bathroom soaps and shampoo. Staff very helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Jean Philippe Harvel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Rita

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend Mercure Fatima. Our stay was excellent. Property has a convenient location, close to Fatima and shops and dining options. There is a restaurant at the hotel as well. Property was extremely clean. Our rooms were clean and comfortable. Staff was very attentive and courteous. Breakfast is excellent, offering different choices of food. The only inconvenience we had was with parking at the hotel. Parking is underground (it is usual in all hotels in the area) and it is small. It gets full easily and the only choice is to park on the street across the hotel. Overall, our stay was amazing and we would stay at Mercure Fatima again.
Stayed 1 night in Aug 2025

10/10 Excellent

Nolly, Box 226 FPO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at Hotel Mercure Fátima whenever we visit, and every experience has been wonderful. On our most recent stay, we were upgraded to an even better room, and the staff truly went above and beyond. Snacks were provided in our room, the food at the restaurant was superb, and—most importantly—they assisted us with a wheelchair for my wife, which made our stay so much easier and more comfortable. The staff is professional, caring, and genuinely dedicated to providing excellent service. Thank you, Mercure Fátima, for always making us feel welcome. You are simply awesome! 🌟🌟🌟🌟🌟
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Stayed 2 nights in Sep 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

This was a newer hotel and very nice inside. The location was great as well.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For A 4 Start hotel it looks like 5 start hotel I highly recommended this hotel
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Liana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip to Portugal. We were pleased to stay at this hotel, again, and found the same high standard of service and that the facility continued to maintain the same standard of care. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

Scott, Hunt

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel to visit Fátima. Centrally located. Staff were very nice and rooms were clean. Highly recommend. Only issue is that parking is under hotel and very limited. Need a very small rental car to fit, but that is rule all over Europe.
Stayed 1 night in Jul 2025

10/10 Excellent

marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at this hotel for my sister’s wedding and it was perfect for a trip to Fátima. The hotel was very clean, modern, and in close proximity to everything. A small, cozy place with a welcoming atmosphere.
Stayed 3 nights in Aug 2025

10/10 Excellent

Enrique

Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and experience! Close to everything and a great place to experience Fátima and all the many blessings!! Kind people, quiet, beautiful, peaceful, and inviting! Great Indian Resteraunt down the street!
Stayed 1 night in Jul 2025

10/10 Excellent

Adriana, Watsonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and room. Everything was clean and the staff was friendly and welcoming. Located across from the Fátima Sanctuary. Will stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first class hotel with an amazing attached restaurant and easy walking distance to the Fatima sites.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Julius

Liked: Cleanliness
I liked the newness and also had a few English channels with media like YouTube; the A/C has no auto setting and so had to wake up in the middle of night to restart the AC.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean modern great bed all that you need fun design, interesting lobby dinner drinks very helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeonghye

Liked: Cleanliness, staff & service, property conditions & facilities
Food was excellent. You need to have dinner at the restaurant.
Stayed 1 night in Jun 2025

6/10 Okay

Riko, SINGAPORE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Be
Stayed 1 night in Jun 2025

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