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Merchants Manor

4.0 star property
Eco-certified hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Merchants Manor

Balcony
Indoor pool
Interior
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Hot Tub
  • Gym

Explore the area

Map
Western Terrace, Falmouth, England, TR11 4QJ
  • Falmouth University
    ‪5 min walk‬
  • Gyllyngvase Beach
    ‪10 min walk‬
  • Swanpool Beach
    ‪14 min walk‬
  • Newquay (NQY-Newquay Cornwall)
    ‪45 min drive‬

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Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Classic Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Old House Master Room

Old House Master Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Old House Master Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 1 King Bed

  • 214 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Cosy Room

  • 190 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Bedroom

Comfort Room, 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Comfort Room, 1 Bedroom

  • 214 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Falmouth

Located within a 5-minute walk of Falmouth University, Merchants Manor is within a 15-minute stroll of Gyllyngvase Beach. This 39-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Falmouth University - 5 min walk - 0.3 miles
  • Gyllyngvase Beach - 10 min walk - 0.5 miles
  • National Maritime Museum Cornwall - 14 min walk - 0.8 miles
  • Swanpool Beach - 14 min walk - 0.8 miles
  • Maenporth Beach - 5 min drive - 2.4 miles

Getting around

  • Penmere Station - 9 min walk
  • Newquay (NQY-Newquay Cornwall) - 54 min drive

Restaurants

  • ‪The Packet Station - ‬12 min walk
  • ‪Gylly Beach Cafe - ‬9 min walk
  • ‪The Kings Head - ‬12 min walk
  • ‪Boo Koos - ‬12 min walk
  • ‪The Meat Counter - ‬11 min walk

About this property

Merchants Manor

Eco-certified hotel with a full-service spa and free breakfast
At Merchants Manor, guests enjoy a full-service spa, an indoor pool, and a gym. You can take advantage of free parking if you drive. Front-desk staff can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Electric kettles, safes, and phones are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rastella

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body treatments
  • Massage

Accessibility

  • High-pile carpet in room
  • No elevator

More

  • 3 floors
  • Banquet hall
  • Built in 1910
  • Designated smoking areas
  • Edwardian architecture
  • Fireplace in lobby

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for GBP 12 per pet, per night
  • Dogs only
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
  • Check-in: 4:00 PM—-10:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Merchants Manor
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Hotel Falmouth
Green Lawns Falmouth
Green Lawns Hotel Falmouth
Merchants Manor Falmouth, Cornwall
Green Lawns Hotel Falmouth
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Falmouth
Merchants Manor Hotel Falmouth

Frequently asked questions

Are free cancellation options available at Merchants Manor?

Merchants Manor offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Merchants Manor?

As of Jun 19, 2025, prices found for a 1-night stay for 2 adults at Merchants Manor on Jul 20, 2025 start from $192.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Merchants Manor?

This hotel is located in Falmouth, a short 10-minute walk from Gyllyngvase Beach and also 13 minutes on foot from Swanpool Beach. You'll also find National Maritime Museum Cornwall and Cornwall Area of Outstanding Natural Beauty less than a mile away.

Will I be able to park at Merchants Manor?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Is there a spa at Merchants Manor?

There is a full-service spa available for guests to enjoy and services include body treatments and massages.

Does Merchants Manor have a casino on the premises?

No, Merchants Manor doesn't have a casino.

Will I find an indoor pool at Merchants Manor?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Merchants Manor?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Merchants Manor?

Yes, guests can enjoy a spa tub at this hotel.

Does Merchants Manor feature a restaurant that includes a breakfast menu?

Yes, Merchants Manor serves free full breakfasts at Rastella.

Will Merchants Manor allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Merchants Manor for a fee of GBP 12 per pet, per night.

Does Merchants Manor have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Merchants Manor?

The closest major airport to Merchants Manor is Newquay (NQY-Newquay Cornwall), which is 29.6 mi away (54 minutes by car).

Can I book a room with a balcony at Merchants Manor?

No, you won't find guestrooms with balconies at Merchants Manor.

Does Merchants Manor offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Merchants Manor.

Merchants Manor Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 43 out of 94 reviews
Rating 8 - Good. 32 out of 94 reviews
Rating 6 - Okay. 11 out of 94 reviews
Rating 4 - Poor. 3 out of 94 reviews
Rating 2 - Terrible. 5 out of 94 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brooks

Stayed 1 night in Mar 2025

8/10 Good

justin

Stayed 1 night in Mar 2025

10/10 Excellent

Martyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Rooms really good size. Staff amazing, food and drink lovelly.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Partly the price - better than expected.

Free parking outside the hotel (a bonus), greeted on entry and helped with check in. Rooms were adequate with ensuite bathroom. Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee. Swimming pool and steam room downstairs as well. A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less. Another feature was book a taxi at the touch of a button. Finally couldn't fault the staff for their excellent customer service. I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.
Stayed 4 nights in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay , nice room great breakfast
Stayed 1 night in Dec 2024

6/10 Okay

Erica

Stayed 3 nights in Nov 2024

10/10 Excellent

Feasa

Stayed 1 night in Nov 2024

2/10 Terrible

Adele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely disgusting

Arrived at 2.15pm to no proper reception just a check in screen. Room not ready. Came back 30 mins later checked in. Went to room only to find hairs in the bath, hairs on the area where you made drinks, bits all over the floor including food crumbs. Lamp on side table dirty. Spoke to cleaner who said he would clean again. Shown to bar area where we spoke to the manager who wasnt really interested in our complaint and was more bothered about asking if we would be using the spa etc. Also was adamant that checkin was 3pm and not 2pm as stated on hotels.com booking. The manager appeared five minutes later to say it had now been cleaned to which i replied wow theyve cleaned all that in five minutes. She then said in a patronising manner that she would get them to clean it again just to make sure its done. We returned later to find the hairs still in the bath, crumbs on the floor and even worse a blood stain on the outside of the bathroom door. Absolutely disgusting. Spoke to a member of staff on the bar who said the manager had stepped off site. The staff member called the manager by phone and we were told we could have a full refund as they had no spare rooms. We left and found another hotel and are waiting for our refund.
Stayed 1 night in Oct 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service
The restaurant was very poor so we went out to eat, the pool area was under wellming and the whole hotel was under what we expected Very disappointing
Stayed 1 night in Sep 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Phil

Stayed 1 night in Sep 2024

8/10 Good

Roshan

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Good location and walkable into town. Nice breakfast & facilities.
Stayed 2 nights in Aug 2024

8/10 Good

Judy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel. Our room was large and extremely clean and comfortable. Couldn't fault the service given from the staff and the breakfast was delicious.
Stayed 1 night in Aug 2024

10/10 Excellent

Sahin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

ROBERT

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Jane

Stayed 1 night in Sep 2023

6/10 Okay

SW

Disliked: Staff & service
Stayed 1 night in Jan 2023

10/10 Excellent

THP SYSTEMS LTD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel but needs human touch

Great hotel and good location nice to see little touches of excellence. we stayed visiting friends and it was great to be able to entertain them there. Nice restaurant and very up to date rooms and facilities. My one overriding slightly negative comment was how 'impersonal' it felt. The electronic booking -in was more akin to bar code shopping at waitrose (and didnt work.. we needed staff to help, both booking in, and out) and the breakfast process was slick but slightly impersonal. Very efficient but overall we felt 'processed'
Stayed 1 night in Sep 2022

2/10 Terrible

Jean-Michel

Business traveler
Disliked: Staff & service, property conditions & facilities
Professing to be a luxury property. But in truth is nothing more than a beautiful old property with a 60's extension that has had some recentish renovations. The noise insulation is awful, I could hear neighbouring rooms quite clearly. I was woken by people walking in the corridor at night. Check-in and Check-out was appalling - the owners need to employ a person full time until at least 8/9pm, not rely on some very odd screens in the reception area. I checked in around 1830, and had to hassle the bar staff to get hold of my room key. The breakfast was as expected, but nothing to write home about. A final observation, as a client in their 30's is that perhaps the issue I have don't matter to most clients, as they seem to be 65 so probably can't hear too well, and don't have a job, so check in mid afternoon.
Stayed 2 nights in Mar 2022

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

8/10 Good

Aimie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay as always

Comfortable stay and easy covid procedure
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic and friendly. Room was lovely and the bar area is perfect.
Stayed 1 night in Nov 2021

2/10 Terrible

Gavin

Stayed 1 night in Oct 2021

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