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St Falls

3.0 star property

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Photo gallery for St Falls

Body treatments, body wraps, body scrubs, facials
2 restaurants; breakfast, lunch, and dinner served
LCD TV, DVD player, iPod dock, pay movies
Exterior
Private spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
17 Bogong High Plains Road, Falls Creek, VIC, 3699
  • Place, Falls Creek Alpine Resort
    ‪1 min walk‬
  • Place, Falls Creek Country Club
    ‪1 min walk‬
  • Place, Falls Express
    ‪1 min walk‬

Room options

About the neighborhood

Falls Creek

St Falls is adjacent to popular attractions such as Falls Creek Country Club and Falls Express. This 40-room, 3-star hotel has outdoor private hot tubs along with 2 restaurants and ski-in/ski-out access.

What's nearby

  • Falls Creek Alpine Resort - 1 min walk - 0.0 miles
  • Falls Creek Country Club - 1 min walk - 0.0 miles
  • Falls Express - 1 min walk - 0.0 miles
  • Falls Creek Museum - 2 min walk - 0.1 miles
  • Gully Chair - 5 min walk - 0.3 miles

Restaurants

  • ‪Gateway Cafe - ‬6 min walk
  • ‪Alpine Pepper Cafe - ‬6 min walk
  • ‪Slides Coffee Bar - ‬1 min walk
  • ‪Nelse Lodge - ‬3 min walk
  • ‪Someplace Else - ‬5 min walk

About this property

St Falls

St Falls features ski-in/ski-out access, an indoor pool, and an outdoor pool. Onsite parking is available, both free self and paid valet parking (AUD 150 per night)—also useful is an airport shuttle (available 24 hours) for AUD 550.00 per vehicle roundtrip. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this ski hotel include a 24-hour gym, a sauna, and WiFi in public areas.
LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include outdoor private hot tubs, kitchens, and washers/dryers.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Summit Ridge Alpine Lodge
Falls Creek
  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 55 reviews
Summit Ridge Alpine Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (AUD 150 per night)
  • Limited onsite self and valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 28 for adults and AUD 15 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bazaar Marketplace
  • Stingray Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Babysitting
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 6 floors
  • Art Deco architecture
  • Built in 2010
  • No plastic coffee stirrers
  • Smoking not allowed
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Refrigerator
  • Room service
  • Separate dining area
  • Stovetop

More

  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 100.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 7 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 100.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 15 for children
  • Airport shuttle fee: AUD 550.00 per vehicle (roundtrip)
  • Valet parking fee: AUD 150 per night
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned
  • Check-in: 4 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The property is professionally cleaned.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 9 AM.
  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Falls Creek QT
QT Aparthotel
QT Aparthotel Falls Creek
QT Falls Creek
Quay West Resort & Spa Falls Creek Hotel Falls Creek
QT Falls Creek Aparthotel
St Falls Hotel
QT Falls Creek
St Falls Falls Creek
St Falls Hotel Falls Creek

Frequently asked questions

What's there to do close to St Falls?

This hotel is located in Falls Creek, just steps from Falls Creek Country Club and Falls Express, and within a short walk of Alpine National Park. You'll also find Falls Creek Alpine Resort and Falls Creek Museum less than a mile away.

Is there parking available at St Falls?

Yes, self parking is offered for free at the hotel. Valet parking is available for AUD 150 per night.

Is there a spa at St Falls?

Spa services at the hotel include body wraps, facials, and massages.

Does St Falls have a casino on the premises?

No, St Falls doesn't have a casino.

Will I find an indoor pool at St Falls?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have pool access between 9 AM and 9 AM.

What amenities will couples enjoy at St Falls?

There are many amenities for couples at this hotel, including a private outdoor hot tub as well as 2 restaurants and an outdoor pool.

Are there hot tubs at St Falls?

No, but guests can enjoy a steam room at this hotel.

Does St Falls have a restaurant that serves breakfast?

Yes, St Falls has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will St Falls allow pets to stay free of charge?

No, pets aren't allowed at St Falls.

Are there connecting rooms at St Falls?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at St Falls?

Yes, every guestroom at St Falls comes with a furnished balcony and some offer mountain views.

Does St Falls have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at St Falls.

St Falls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 206 reviews
Rating 8 - Good. 52 out of 206 reviews
Rating 6 - Okay. 13 out of 206 reviews
Rating 4 - Poor. 8 out of 206 reviews
Rating 2 - Terrible. 3 out of 206 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Jason

Liked: Communication
Disliked: Cleanliness

5 star price. 3 star property

Property is run down and unclean. We were booked for 4 nights and left after 2. It was booked to celebrate a special moment and was terribly disappointing. Would not stay again. Would not recommend. The only positive part of the resort was the staff. They were more then amazing.
Stayed 4 nights in Jun 2021
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, room comfort, communication

Extremely handy location

Well located apartment at the ski field. Comfortable and warm. Could hear the music from the bar outside in the next building, but it was turned down by a reasonable hour. Friendly staff.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall stay was very pleasing.It would be nice if more info about which onsite services which are available seasonally i.e 24 hr reception etc.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location and service. Friendly and professional checkin
Stayed 2 nights in Feb 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, communication

Not a place to visit in summer

Not a great place in summer. No restaurant open the night we arrived, only a small grocery store which closes at 5pm. If we had arrived after that time there would be nothing to eat and it’s too far back down the mountain to anywhere else. The whole village pretty much closes down for repairs over summer. Saw lots of tradies. No entertainment, shops or reasonable restaurants open.
Stayed 2 nights in Feb 2021
Verified

8/10 Good

Ruby

Liked: Cleanliness, room comfort, communication

Amazing views

Good location with amazing views. Both receptionist and housekeeper are very helpful. We did enjoy our trip. Thanks guys!
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Lyn

Liked: Cleanliness, room comfort, communication

High country

Great place for a holiday
Stayed 2 nights in Dec 2020
Verified

8/10 Good

FlyFisherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and very comfortable. Great communication - they rang me to confirm checkin as I hadn’t yet rung them. My only gripe was the minibar had a half drunk bottle of Diet Coke when I arrived so I hope I don’t get charged for it. Thanks for a very comfortable stay
Stayed 1 night in Feb 2020
Verified

8/10 Good

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was upset the pool, gym and sauna was unavailable. Room was clean, very comfortable and has everything you'd need.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Lovely spot, great view. Room not as high end for what was paid.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities, room comfort

Great Apartment No Restaurant

Great apartment, friendly efficient reception, spa on the balcony was awesome on a cold foggy night. Unfortunately dining options were limited. The hotel's restaurant was closed and no in house bar available except for a well stocked mini bar. I understand that this is off off season as we live in a resort also however I feel this information should have been included in the booking process which stated 2 restaurants. We did have a very nice dinner at The Frying Pan but had to drive to the restaurant.
Stayed 1 night in May 2019
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service

Lovely but not 5 star.

The location of this hotel is superb. The view from the room was amazing, and in winter season you are as close as possible to the main lift. Once the hotel is in full swing in winter season I’m sure it will be warmer, but our room was very cold when we arrived, and the floor heating was not working. Despite being 3 degrees outside, the room heating had not been turned on prior to our stay, so it took several hours ( overnight) for the room temperature to come up to a comfortable level. There were a few other maintenance issues that the manager assured us would be resolved before ski season starts. The manager was very pleasant and helpful and did bring us blankets when we requested them. A comfortable room for two, but the sofa bed was old, thin and uncomfortable for our daughter, and not made up properly. (It was unclear if the sheets were clean or previously slept on.). We still had a great stay, but it was not up to the standard we had expected from previous reviews. I hope these issues can be fixed up, because the location is absolutely superb and the manager was lovely.
Stayed 2 nights in May 2019
Verified

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The hotel and location were fantastic, the spa on the balcony and its view was spectacular. However the rooms bathroom was slightly run down and needs a little attention. The iron and iron board need to be replaced. Overall it was a pleasant stay.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

JJ

Liked: Cleanliness, property conditions & facilities
The apartment was great - spacious with a great view. But with 2 of us there the tea/coffee amenities weren’t very generous. There were only 2 ‘normal’ tea bags (sorry but earl grey and peppermint don’t count as normal to me!) and no milk. We called to ask for milk (just UHT was all we needed) and they were quick to bring it but just one cup of tea in an apartment with a full kitchen seems a little stingy to me.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Amenities, property conditions & facilities
It was lovely weekend up the mountain. Your hotel we will using 2 time and like it everything. Thanks for having us
Stayed 1 night in Feb 2019
Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Location. It's all about Location.

What a magnificent location for a weekend away, albeit just after the ski season 2018. Our room had an Awesome view down Kiewa Valley and on our first nite in, the Sunset was positively amazing. Especially with a glass of wine in hand.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

F&B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the fact that the whole of Falls was deserted. Great trip, comfortable room and bed. Just about everything you need in the unit. We loved Mt Beauty township; managed to complete our food shopping. Met the locals and had coffee there each day, we felt very welcome. Loved Bogong, in particular down where the two creeks met right at the bottom of the village; stunning. We were lucky enough to be in th3 region when it appeared everything was in flower; gorgeous.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is a very nice place to stay, with nice clean rooms and friendly helpful staff. The rooms are large and very comfortable with beautiful views of the mountains
Stayed 1 night in Oct 2018
Verified

2/10 Terrible

Catherine

Disliked: Property conditions & facilities, room comfort

QT Falls was a great disappointment!!!

If you have ever stayed at one of the QT hotels they are usually decorated with chic and quirky furnishings, they feel luxurious, are always immaculately clean and worth every dollar spent. I can not say the same for QT Falls! The rooms were dated, cheap and nothing like what you would expect from the QT brand. The furnishings are cheap and everything is damaged, dirty and stained. Not what you would expect for how much the rooms cost. Upon research and a chat with staff we found out the hotel is not owned by QT but rather managed by QT and the difference is huge. The only redeeming quality is how close the hotel is located to the chair lift for skiing. I definitely won't be returning to QT Falls and will think twice next time I come across a QT hotel.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best family friendly ski resort we’ve been to yet!

We absolutely LoVEd this hotel! It was our home away from home. The rooms were lovely and the community was so welcoming we never wanted to leave!
Stayed 4 nights in Jun 2018
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great appartment with beautiful view of the mountains on my stay watch a staning sunset from the balcony, I was not able to use the hot tab on the balcony due to new legislation over all great place.
Stayed 2 nights in May 2018
Verified

8/10 Good

tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

QT falls creek

overall was a great experience. my only recommendation would be for the heaters to be switched on before arrival as it took a long time for the room to heat up. other than that all facilities were great. will definitely go back
Stayed 1 night in May 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great for weekend escape

the apartment was comfortable and clean . it was a kind of luxury to have a SPA in balcony to enjoy the mountain views and loved the bath tub in the bathroom ! heating in the bedroom and slab heating available but it was NOT working during the stay , the floor was too cold .
Verified

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay but...

The hotel was fine. The room was comfortable and well appointed. The staff were pleasant but being the quiet season, the front desk not manned. There was an issue with the HWS in our room which was not addressed. The water was tepid at best. My wife mentioned it during the previous evening and the water temperature was similar the next morning. If you were staying there in winter coming in after a hard day's skiing, this would be a huge issue for most people.
Verified

8/10 Good

Garry

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Good place to stay - very few food options this time of the year, which was not reflected on the websites for the area. I paid through Wotif but was still charged by the hotel even after confirming with them that it was pre-paid. I rang them after my trip where they confirmed they had made a mistake. They committed to reversing the charge and was told I would receive an email stating so. Four days later this has still not occurred. This is the first time in 10 years plus of using Wotif that I have had this problem.
Stayed 1 night in Mar 2018