We loved the property, but the property was not cleaned prior to our arrival, otherwise I would have rated it 5 stars across the board. The cleaner arrived just as we pulled in and said that she was not notified in advance which seemed stange to me, as I had already received the check in information. I contacted the host (Great Communication by the way). Todd apologized for the miss communication and offered copensation whic we declined. The cleaner cleaned the best she could in the time that she had and we were able to enjoy the rest of our vacation. Even though it was an inconvenience for us to have the cleaner there while we wete trying to get ready for our Grandaughter's High School Graduation, it all worked out and we will be back ...