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Hotel do Canal

4.0 star property
Bayside hotel with a marina and a health club
VIP Access

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Photo gallery for Hotel do Canal

Lounge
Lobby sitting area
Double or Twin Room | Minibar, in-room safe, desk, laptop workspace
Meeting facility
Indoor spa tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Largo Dr. Manuel de Arriaga, Faial - Azores, Horta, 9900-026
  • Place, Horta Harbour
    ‪1 min walk‬
  • Place, Horta Historic Center
    ‪1 min walk‬
  • Place, Porto Pim Beach
    ‪3 min walk‬
  • Airport, Horta (HOR)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Pico View)

Double or Twin Room (Pico View) | Minibar, in-room safe, desk, laptop workspace

Double or Twin Room (Pico View)

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Plus Double or Twin Room

Classic Plus Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Classic Plus Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

About the neighborhood

Horta

Hotel do Canal places you next to Horta Historic Center and Peter's Scrimshaw Museum. This 4-star hotel welcomes guests with 103 rooms and conveniences like a marina, free in-room WiFi, and free self parking.

What's nearby

  • Horta Harbour - 1 min walk - 0.0 miles
  • Horta Historic Center - 1 min walk - 0.0 miles
  • Peter's Scrimshaw Museum - 2 min walk - 0.1 miles
  • Porto Pim Beach - 3 min walk - 0.2 miles
  • Fort of Santa Cruz - 5 min walk - 0.3 miles

Getting around

  • Horta (HOR) - 14 min drive

Restaurants

  • ‪KFC - ‬9 min walk
  • ‪Ah! Boca Santa - ‬16 min walk
  • ‪Oceanic - ‬4 min walk
  • ‪snack- bar ilha azul - ‬8 min drive
  • ‪Peter Café Sport - ‬1 min walk

About this property

Hotel do Canal

Bayside hotel with a marina and a health club
Guests staying at Hotel do Canal enjoy access to a marina, a gym, and a sauna. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers, free toiletries, and bidets. Other amenities include minibars, safes, and desks.
A marina and a health club are featured at the hotel. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22.50 for adults and EUR 11.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Clipper Bar
  • Clipper Restaurant

Things to do

  • Billiards/pool table
  • Health club
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,530 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Marina
  • On the bay
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 38.0 per night
  • Cribs/infant beds are available for EUR 19.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 11.25 for children
  • Crib (infant bed) fee: EUR 19.0 per night
  • Rollaway bed fee: EUR 38.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Canal Horta
Hotel Canal Horta
Do Canal Horta
Do Canal Hotel Horta, Faial Island
Hotel Do Canal Horta, Faial Island
Hotel Canal
Hotel do Canal Hotel
Hotel do Canal Horta
Hotel do Canal Hotel Horta

Frequently asked questions

Is free cancellation available at Hotel do Canal?

Hotel do Canal provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do close to Hotel do Canal?

This hotel is located in Horta, just steps from Horta Historic Center and Horta Harbour, and within a short walk of Porto Pim Beach. You'll also find Fort of Santa Cruz and Porto Pim Whale Factory Museum less than a mile away.

Is there parking available at Hotel do Canal?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Hotel do Canal?

Spa services at the hotel include massages.

Does Hotel do Canal include a casino?

No, Hotel do Canal doesn't have a casino.

Will I find an indoor pool at Hotel do Canal?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Hotel do Canal good for couples?

This waterfront hotel offers plenty of amenities for couples including a bar, a restaurant, and a marina.

Does Hotel do Canal have a hot tub?

Yes, this hotel has a spa tub.

Does Hotel do Canal have a restaurant with a breakfast menu?

Yes, Hotel do Canal serves buffet breakfast for a surcharge each morning at Clipper Restaurant.

Will Hotel do Canal allow pets to stay for free?

No, pets aren't allowed at Hotel do Canal.

Are there connecting rooms at Hotel do Canal?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel do Canal?

The closest major airport to Hotel do Canal is Horta (HOR), which is 5.9 mi away (14 minutes by car). Another top airport is Pico Island (PIX), which is located 12.5 mi away (58-minute drive).

Are there rooms with balconies at Hotel do Canal?

Yes, some guestrooms at Hotel do Canal offer a furnished balcony and may feature mountain views.

Does Hotel do Canal have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel do Canal.

Hotel do Canal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 148 out of 274 reviews
Rating 8 - Good. 88 out of 274 reviews
Rating 6 - Okay. 26 out of 274 reviews
Rating 4 - Poor. 8 out of 274 reviews
Rating 2 - Terrible. 4 out of 274 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lorne, Halifax

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendky and helpful staff. Very clean. Bed was comfortable with very nuce linen and towels. Included breakfast was also very good. Parking is provided free and there are many parking spots nearby. We'll be staying here again upon our return to Faial
Stayed 4 nights in Nov 2025

10/10 Excellent

Iuliana

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 6 nights in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was friendly and extremely helpful.
Stayed 10 nights in Aug 2025

10/10 Excellent

Reut

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, nice breakfast and a quiet location. Overall highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service

Horta to Amsterdam

Mount Pico from our balcony.
Mount Pico from the hotel entrance.
Bark Europa, our ship to Amsterdam.
Peter’s Cafe on the dock in Horta.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marie

Liked: Amenities
I Will be back at this to hôtel Good service
Stayed 1 night in Jun 2025

2/10 Terrible

Chantal, Montreal

Liked: Cleanliness
Disliked: Staff & service
Hotel two nights stay was pre-paid and forced to pay again at check-out. Getting refund for second payment is a pure mess.
Stayed 2 nights in May 2025

10/10 Excellent

Lynda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The staff was friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Jesika, Saint Petersburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel do Canal is our favorite hotel in Faial. The staff are warm and friendly. The accommodations are nice and spacious. It is pretty handicap accessible and offers onsite gym, tours, multi-lingual staff, and delightful restaurant! We had dinner to which no detail had been overlooked and a great wine list was available. We also always enjoy a delightful breakfast with local offerings and general European cuisine. We already look forward to our return!
Stayed 1 night in Feb 2025

6/10 Okay

Janelle

Traveled with partner
Liked: Staff & service
Comfortable room. Wish we had a double bed instead of two twin beds. Being off season, wished we were offered an upgrade. Sofa in room quite out dated and not suitable for sitting. Spa area is awkward…a pool in the centre of a room with no working jets. None of the saunas were open. Nice public seating areas with spectacular view of Pico! Pool table and small library offered great place to wait out the rain and have a little relaxing time. Surprised to be billed for drinking the water left in the room! Desk staff were polite and extremely helpful. A good stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart, Riverhead

Stayed 7 nights in Sep 2024

10/10 Excellent

Michael, Westport

Stayed 3 nights in Sep 2024

10/10 Excellent

mousumi

Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Stayed 3 nights in Jul 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, within walking distance to many attractions, shopping and restaurants. The hotel was clean, but could use some updating. Staff was very friendly and helpful.
Stayed 6 nights in Apr 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2024

4/10 Poor

Donna, Hudson

Business traveler, Traveled with family
Disliked: Amenities
Book another hotel. Customer service stinks.
Stayed 11 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Alan

Traveled with family
This is a mediocre hotel, maybe the best in Faial, but mediocre. We would have been happier for the 3 days here if we could have gotten our room cleaned and some fresh towels.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sze Man

Stayed 3 nights in Oct 2023

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone went above and beyond to always help with anything. They have a well run establishment and they all work together as a team. I would highly recommend this hotel.
Stayed 5 nights in Aug 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Overall okay
Stayed 3 nights in Aug 2023

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