See all properties

The City Gate Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The City Gate Hotel

Dining
Front of property
Premium bedding, pillowtop beds, minibar, in-room safe
Bar (on property)
Outdoor dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Iron Bridge, Lower North Street, Exeter, England, EX4 3RB
  • Place, Exeter Cathedral
    ‪3 min walk‬
  • Place, Exeter's Historic Quayside
    ‪5 min walk‬
  • Place, University of Exeter
    ‪9 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Exeter

The City Gate Hotel places you next to Guildhall Shopping Centre and Harlequins Shopping Centre. This 20-room, 4-star inn has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
View more Inns in ExeterOpens in a new window

What's nearby

  • Royal Albert Museum and Art Gallery - 3 min walk - 0.2 miles
  • Exeter Cathedral - 3 min walk - 0.2 miles
  • Exeter Phoenix Centre - 4 min walk - 0.3 miles
  • Exeter's Historic Quayside - 5 min walk - 0.3 miles
  • University of Exeter - 9 min walk - 0.5 miles

Getting around

  • Exeter Central Station - 4 min walk
  • Exeter (EXT-Exeter Intl.) - 29 min drive

Restaurants

  • ‪The Turks Head - ‬4 min walk
  • ‪The Chevalier Inn - ‬5 min walk
  • ‪BrewDog Exeter - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Devon Coffee - ‬4 min walk

About this property

The City Gate Hotel

Guests of The City Gate Hotel enjoy free WiFi in public areas, a meeting room, and a terrace. Front-desk staff can assist with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a TV in a common area and a garden.
Guests can expect free WiFi and TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include minibars, espresso makers, and safes.

Similar properties

Couples treatment rooms, body treatments, aromatherapy
Hotel Indigo Exeter by IHG
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 783 reviews
$89 nightly
The price is $107
Mar 1 - Mar 2
Total with taxes and fees
Hotel Indigo Exeter by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for GBP 25 per pet, per night, plus a one-time cleaning fee of GBP 20
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 15.0 per night
  • Cribs/infant beds are available for GBP 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Pet fee: GBP 25 per pet, per night plus GBP 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-11 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

City Gate Exeter
City Gate Hotel
City Gate Hotel Exeter
Hotel City Gate
The City Gate Hotel Exeter, Devon
City Gate
The City Gate Hotel Exeter Devon
The City Gate Hotel Inn
The City Gate Hotel Exeter
The City Gate Hotel Inn Exeter

Frequently asked questions

Is free cancellation available at The City Gate Hotel?

The City Gate Hotel offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see around The City Gate Hotel?

This inn is located in Exeter, just steps from Guildhall Shopping Centre and Harlequins Shopping Centre, and within a short walk of Royal Albert Museum and Art Gallery. You'll also find Exeter Phoenix Centre and Exeter's Historic Quayside less than a mile away.

Is there parking available at The City Gate Hotel?

No, there isn't parking available at the inn.

Does The City Gate Hotel have a casino on the premises?

No, The City Gate Hotel doesn't have a casino.

Is there an indoor pool at The City Gate Hotel?

No, there is no indoor pool at this inn.

Is The City Gate Hotel a good place to stay for couples?

Amenities that appeal to couples at this inn include a pillowtop mattress, a minibar, and a rainfall showerhead.

Are there hot tubs at The City Gate Hotel?

No, there isn't a spa tub at this inn.

Does The City Gate Hotel have a restaurant that serves breakfast?

Yes, The City Gate Hotel serves a full breakfast each morning for a surcharge from its restaurant.

Does The City Gate Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The City Gate Hotel for a fee of GBP 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at The City Gate Hotel?

No, this inn doesn't feature connecting guestrooms.

Where is the closest airport to The City Gate Hotel?

The closest major airport to The City Gate Hotel is Exeter (EXT-Exeter Intl.), which is 12 mi away (29 minutes by car).

Can I book a room with a balcony at The City Gate Hotel?

No, there aren't any guestrooms with balconies at The City Gate Hotel.

The City Gate Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 270 out of 495 reviews
Rating 8 - Good. 155 out of 495 reviews
Rating 6 - Okay. 44 out of 495 reviews
Rating 4 - Poor. 19 out of 495 reviews
Rating 2 - Terrible. 7 out of 495 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brendan

Stayed 1 night in Nov 2025

8/10 Good

glen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Geraldine

Stayed 2 nights in Nov 2025

4/10 Poor

MAHMUD, Austin

Liked: Cleanliness
Disliked: Amenities
The bed was quite hard, and the room lacked sound isolation — you can hear everything from everywhere. The staircase is very steep and narrow, and there’s no elevator. No staff are available after midnight, and no one offered to help with luggage. On the positive side, the shower was okay, and I really enjoyed the Nespresso capsule coffee in the room.
Stayed 1 night in Nov 2025

6/10 Okay

Teymuraz, London

Traveled with family
Liked: Cleanliness, property conditions & facilities
Ok overall for a pretty short stay. Probably not optimal to stay there with children but it’s ok overall. Friendly staff. Fixing little things in the bathroom would be nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Simon

Stayed 1 night in Sep 2025

6/10 Okay

Charlotte

Liked: Staff & service
The room was small even though we paid extra for deluxe. I wouldn’t call the deluxe the standard they portrayed in photos. Shower was really poor. Too hot or Too cold and no pressure. Room had a bad odour location good but no parking .
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Stayed 2 nights in Oct 2025

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Like hotel. Friendly, great decor and comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Eugene

Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, service, rooms and food was fantastic.
Stayed 1 night in Aug 2025

8/10 Good

Joyce

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Very conveniently positioned hotel.

The position of the hotel is perfect for a visit to Exeter. It is just a short walk from the main centre. The personnel who work at the hotel were helpful and friendly. The room was clean and we had super thick towels. However, the hotel is in need of attention. The paintwork needs painting and the carpets in the corridors need an upgrade; the taps in our room were twisted as they moved from the base; the sash windows do not work and we needed a small log to keep them open. In addition, the TV was not reliable although the manageress tried to assist with it. We ate breakfast there one morning. There was a range of choices although combining them was pricey. We found a better value breakfast close to the cathedral. Nevertheless, we enjoyed our stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great little hotel. The opposite of what you'd get at a soulless chain hotel, full of nooks and crannies, old world charm, quirky but comfortable too. We loved the bedroom too, so comfortable. It's just a stones throw from the centre of Exeter, the cathedral and quayside area as well as the catacombs etc. Excellent food too at City Gate and lots of great restaurants to try out nearby too. Pretty much no downsides. Parking was an issue. Breakfast was gorgeous if a little pricey. Otherwise I couldn't recommend City Gate enough. Allan & Mags
Stayed 2 nights in Sep 2025

6/10 Okay

Gary

The staff were warm and friendly , bar area was nice and atmospheric, the room wasnt brilliant, lots of maintenance needed not really worth nearly £700 have stayed in much better places for that amount if they were to receive a make over then i probably would come back
Stayed 4 nights in Sep 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

NICHOLAS

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

6/10 Okay

Rickie

Liked: Staff & service, room comfort

Great location, but in need of refurb

The hotel is nice and centrally located walking distance down to the key side and into the city centre. The room sit on top of a pub so if you're on the first floor there can be a little bit of noise if they have a party in which they did on the Friday night that we were there. The bed was comfortable in a large room won't AC, however the Internet connection was a bit hit and miss sometimes it worked sometimes it didn't but other times it was painfully slow. For me, the bathroom really let the stay down there was black mould all around the shower cubicle and I can't help but feel that the grouting could've just been replaced pretty cheaply. I really felt that I didn't want to go in that shower but obviously had no choice. We did ask for our room to be cleaned as they asked us when we checked in and despite us being out for most of the day on Saturday they came in when we did so we had to turn them away as we needed to get ready to go out that Saturday evening. I'm sure at one point this hotel would've been absolutely beautiful, but it is in need of some refurbishment, but if you can get past the bathroom and want something reasonably priced in a great location, then go for it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Poyin

Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

4/10 Poor

Simon

Stayed 1 night in Jul 2025

10/10 Excellent

Kelly, Washington

Liked: Amenities
cc
Stayed 4 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed for a night due to an event nesrby. Very convenient for the centre. Good food served, and attentive staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend.

Brilliant, attentive staff. Great location. A lovely stay.
Stayed 2 nights in Jun 2025