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Hotel Indigo Exeter by IHG

3.5 star property
Hotel in Exeter with 2 hot tubs and a full-service spa

Choose dates to view prices

Photo gallery for Hotel Indigo Exeter by IHG

Couples treatment rooms, body treatments, aromatherapy
Exterior
City view
Exterior
Suite, 1 King Bed, Corner (Super King) | In-room safe, individually decorated, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Gym
  • Spa
  • Hot Tub

Explore the area

View in a map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Place, Exeter Cathedral
    ‪1 min walk‬
  • Place, Exeter's Historic Quayside
    ‪6 min walk‬
  • Place, University of Exeter
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(2 reviews)
  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Catherdral View)

In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed (Catherdral View)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Exeter High Street View)

Premium Room, 1 King Bed (Exeter High Street View) | Room amenity

Premium Room, 1 King Bed (Exeter High Street View)

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(52 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Feature Bath)

Suite, 1 King Bed (Feature Bath) | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed (Feature Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Super King)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed (Super King)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Super King)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Corner (Super King)

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, City View (Super King)

Suite, 1 King Bed, Balcony, City View (Super King) | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Balcony, City View (Super King)

8.8 out of 10
Excellent
(5 reviews)
  • 398 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

In-room safe, individually decorated, individually furnished, desk

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Exeter

Hotel Indigo Exeter by IHG places you next to St Martin's Church and Gandy Street. This 3.5-star hotel has 104 guestrooms and offers conveniences like a restaurant, a full-service spa, and a 24-hour gym.

What's nearby

  • Exeter Cathedral - 1 min walk - 0.1 miles
  • Exeter Phoenix Centre - 2 min walk - 0.1 miles
  • Exeter's Historic Quayside - 6 min walk - 0.4 miles
  • Spacex - 6 min walk - 0.4 miles
  • University of Exeter - 11 min walk - 0.6 miles

Getting around

  • Exeter Central Station - 5 min walk
  • Exeter (EXT-Exeter Intl.) - 25 min drive

Restaurants

  • ‪The Turks Head - ‬2 min walk
  • ‪Ship Inn - ‬1 min walk
  • ‪Devon Coffee - ‬2 min walk
  • ‪Pho - ‬3 min walk
  • ‪Coolings - ‬2 min walk

About this property

Hotel Indigo Exeter by IHG

Hotel in Exeter with 2 hot tubs and a full-service spa
Guests staying at Hotel Indigo Exeter by IHG enjoy access to a full-service spa, a 24-hour gym, and 2 hot tubs. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a meeting room.
Guests can expect to find Smart TVs and stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Dining areas, sitting areas, and coffee makers are also standard.
2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Retreat has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Beckett's
  • Dottie’s

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per accommodation, per night
  • Dogs only
  • 2 total (20 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 20 for adults and GBP 15 for children
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Frequently asked questions

Is a free cancellation option available at Hotel Indigo Exeter by IHG?

Hotel Indigo Exeter by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do close to Hotel Indigo Exeter by IHG?

This hotel is located in Exeter, just steps from Exeter Phoenix Centre and Gandy Street, and within a short walk of Spacex. You'll also find Exeter's Historic Quayside and Princesshay less than a mile away.

Is there parking available at Hotel Indigo Exeter by IHG?

No, this hotel doesn't offer parking.

Is a spa located at Hotel Indigo Exeter by IHG?

The Retreat is the hotel's spa and services include sports massages, deep-tissue massages, body wraps, and aromatherapy.

Does Hotel Indigo Exeter by IHG feature a casino?

No, Hotel Indigo Exeter by IHG doesn't have a casino.

Is there an indoor pool at Hotel Indigo Exeter by IHG?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

Is Hotel Indigo Exeter by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 bars, a restaurant, and a full-service spa.

Does Hotel Indigo Exeter by IHG have a hot tub?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Hotel Indigo Exeter by IHG have a restaurant that serves breakfast?

Yes, Hotel Indigo Exeter by IHG serves a cooked-to-order breakfast for a surcharge each morning at Dottie’s.

Does Hotel Indigo Exeter by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Indigo Exeter by IHG for a fee of GBP 30 per accommodation, per night. The property also provides food and water bowls.

Does Hotel Indigo Exeter by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Indigo Exeter by IHG?

The closest major airport to Hotel Indigo Exeter by IHG is Exeter (EXT-Exeter Intl.), which is 5.5 mi away (25 minutes by car).

Can I book a room with a balcony at Hotel Indigo Exeter by IHG?

Yes, some guestrooms at Hotel Indigo Exeter by IHG offer a balcony and may feature city views.

Hotel Indigo Exeter by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 499 out of 742 reviews
Rating 8 - Good. 141 out of 742 reviews
Rating 6 - Okay. 61 out of 742 reviews
Rating 4 - Poor. 22 out of 742 reviews
Rating 2 - Terrible. 19 out of 742 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Disappointing stay

We were disappointed with our stay. There didn’t appear to be enough staff to manage the number of guests. We waited over 25 minutes to check in, with only one person on reception. After going to our room, we encountered an issue and had to return to reception, only to find no one at the desk. I asked for assistance at the bar and waited another 10 minutes before someone arrived. Breakfast was also a letdown due to the same staffing issues. We were seated at a table in a high-traffic walkway and asked to move to one of the empty tables further inside the restaurant. Unfortunately, we were told this wasn’t possible as they were seating the walkway first. The food itself was average—nothing special. While the hotel’s decor is quite nice, the overall experience didn’t meet expectations. I would rate the hotel 3 stars
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen, Gillingham

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, brilliant hotel. Nothing else to say.
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor is gorgeous, beds are comfortable, great view from the rooftop bar. Our only frustration was that the entire area near the hotel is a maze of one-way streets and pedestrianized plazas. We parked near the cathedral and walked in as there is no parking on site
Quirky decor
Stayed 2 nights in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely decent size room….with great facilities….coffee,tea,milk,biscuits. A lovely shower and comfy bed. Large Tv. Didn’t use the spa or any other facilities so can’t comment.
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great: really friendly, helpful, professional. Love the decor and the touches that make this hotel feel special - not the usual corporate, clinical impersonal - the opposite. The bed and pillows were fantastic and I loved the fresh milk and restocked fridge each day. Definitely recommend.
Stayed 3 nights in Sep 2025

8/10 Good

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

andrew

Traveled with family
It was our first time using the IHG chain, we stayed for three nights,first night was in a premium room,which was very nice and comfy, although a little dusty in areas! The second night was spent in a corner suite which was a fabulous room until it came to sleep,the noise from the air conditioning was deafening and we were unable to sleep because of it ,it wouldn't turn off and I had to go to reception and complain. Reception couldn't do enough for us ,but it meant that we had to move to a small room with a balcony despite paying for a suite, we were never offered a refund of any kind which surprised us ! Breakfast was an absolute disaster we tried three mornings to actually get breakfast but left without eating on two occasions along with two other couples,the staffing levels were non existent! Overall we liked the hotel very much ,but would not stay there again because of the disastrous restaurant and the debacle with the rooms! The reception staff tried their best but can only do so much! Staff need training and more staff would help
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicola

Stayed 1 night in Aug 2025

8/10 Good

amie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Pleasant stay and great location Always our first choice if staying in Exeter
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Beverley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel. It is great!
Stayed 3 nights in Aug 2025

8/10 Good

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel friendly welcome comfortable bar / reception areas, comfortable spacious room all clean and well stocked
Stayed 4 nights in Aug 2025

10/10 Excellent

Judith

Stayed 2 nights in Aug 2025

10/10 Excellent

Thanu Diana

Stayed 1 night in Aug 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our vacation is off to a wonderful start

Very lovely stay in Exeter for 2 nights at the start of our Devon/Cornwall trip. Friendly staff! Great spa with a deal for hotel guests. The breakfast was wonderful, too. Right in the middle of everything. We will stay here again without even looking elsewhere if we come back this way. We loved Exeter!
Stayed 2 nights in Jul 2025

4/10 Poor

Martin

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
The
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken light on left of bed, no extractor fan in bathroom, couldn’t open the window
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Stayed 1 night in May 2025

10/10 Excellent

alex

Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, lovely decor

Great location, nice ambience. Shame roof top bar closed early on a Saturday night
Stayed 2 nights in Aug 2025