Hotel Indigo Exeter by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Exeter by IHG

Couples treatment rooms, body treatments, aromatherapy
City view
Exterior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Place, Exeter Cathedral
    ‪1 min walk‬
  • Place, Exeter's Historic Quayside
    ‪6 min walk‬
  • Place, University of Exeter
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪11 min drive‬

Room options

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Catherdral View)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Exeter High Street View)

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(56 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Feature Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Super King)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Corner (Super King)

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony, City View (Super King)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Exeter

Hotel Indigo Exeter by IHG places you next to St Martin's Church and Gandy Street. This 3.5-star hotel has 104 guestrooms and offers conveniences like a restaurant, a full-service spa, and a 24-hour gym.

What's nearby

  • Exeter Cathedral - 1 min walk - 0.1 miles
  • Exeter Phoenix Centre - 2 min walk - 0.1 miles
  • Royal Albert Museum and Art Gallery - 3 min walk - 0.2 miles
  • Exeter's Historic Quayside - 6 min walk - 0.4 miles
  • University of Exeter - 11 min walk - 0.6 miles

Getting around

  • Exeter Central Station - 5 min walk
  • Exeter (EXT-Exeter Intl.) - 24 min drive

Restaurants

  • ‪The Turks Head - ‬2 min walk
  • ‪Ship Inn - ‬1 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Devon Coffee - ‬2 min walk
  • ‪Pho - ‬3 min walk

About this property

Hotel Indigo Exeter by IHG

Guests staying at Hotel Indigo Exeter by IHG enjoy access to a full-service spa, a 24-hour gym, and 2 hot tubs. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a meeting room.
Guests can expect to find Smart TVs and stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Sitting areas, coffee makers, and safes are also standard.
2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Retreat has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Beckett's
  • Dottie’s

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per accommodation, per night
  • Dogs only
  • 2 total (20 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 20 for adults and GBP 15 for children
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Frequently asked questions

Is a free cancellation option available at Hotel Indigo Exeter by IHG?

Hotel Indigo Exeter by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Indigo Exeter by IHG?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Exeter by IHG on Mar 29, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Indigo Exeter by IHG?

This hotel is located in Exeter, just steps from Exeter Phoenix Centre and Gandy Street, and within a short walk of Royal Albert Museum and Art Gallery. You'll also find Exeter's Historic Quayside and Princesshay less than a mile away.

Will I be able to park at Hotel Indigo Exeter by IHG?

No, this hotel doesn't offer parking.

Is a spa located at Hotel Indigo Exeter by IHG?

The Retreat is the hotel's spa and services include sports massages, deep-tissue massages, couples treatments, and aromatherapy.

Does Hotel Indigo Exeter by IHG feature a casino?

No, Hotel Indigo Exeter by IHG doesn't have a casino.

Is there an indoor pool at Hotel Indigo Exeter by IHG?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

Is Hotel Indigo Exeter by IHG good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 bars/lounges, and a full-service spa.

Are there hot tubs at Hotel Indigo Exeter by IHG?

No, but this hotel does have a sauna.

Does Hotel Indigo Exeter by IHG have a restaurant that serves breakfast?

Yes, Hotel Indigo Exeter by IHG serves a cooked-to-order breakfast for a surcharge each morning at Dottie’s.

Does Hotel Indigo Exeter by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Indigo Exeter by IHG for a fee of GBP 30 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Indigo Exeter by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Indigo Exeter by IHG?

The closest major airport to Hotel Indigo Exeter by IHG is Exeter (EXT-Exeter Intl.), which is 5.5 mi away (24 minutes by car).

Can I book a room with a balcony at Hotel Indigo Exeter by IHG?

Yes, some guestrooms at Hotel Indigo Exeter by IHG offer a balcony and may feature city views.

Hotel Indigo Exeter by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 526 out of 794 reviews
Rating 8 - Good. 153 out of 794 reviews
Rating 6 - Okay. 70 out of 794 reviews
Rating 4 - Poor. 25 out of 794 reviews
Rating 2 - Terrible. 20 out of 794 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 5 nights in Feb 2026

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel, speedy check in & out. Very clean and superb room.
Amazing room
Stayed 1 night in Dec 2025

10/10 Excellent

Yonette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely courteous staff and fantastic amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Venetia

Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn

Stayed 1 night in Dec 2025

4/10 Poor

James

It’s the 4 hotel I have booked with Expedia where breakfast was included and when I get to the hotels I’m told no it’s not it’s got to the stage where I think i might stop using Expedia not at all happy it’s happening all the time lately
Stayed 1 night in Dec 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was ok a bit dusty in places. The Spa facilities were basic and again cleanliness was ok. There was a false eyelash and dirt next to the jacuzzi. There was a member of the bar staff that was excellent. Niamh knew her job very well and provided fantastic service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Clean room and very quiet. Friendly helpful staff.
Stayed 1 night in Dec 2025

6/10 Okay

Jane

Stayed 2 nights in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very comfortable, clean and quiet. The position of the hotel, so close to the centre and the Cathedral, was excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No view
Stayed 1 night in Dec 2025

8/10 Good

Vicki

Traveled with family
Liked: Cleanliness, staff & service
Clean room good decor, decent size, smart bathroom.
Stayed 1 night in Dec 2025

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Disappointed that we were not informed at check in that the boiler was broken and there was no hot water! It was only the next morning when we called reception to say we were unable to shower that we found out! Poorly managed and felt we should have been told. Realise now why we were served red wine in a champagne glass in the rooftop bar as they didn't have water to wash up! The automatic door in the main bar was also broken so was cold in there too! All of this was fixed on second day but should have been informed so it was our choice whether or not to stay!
Stayed 2 nights in Nov 2025

2/10 Terrible

Martin

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we arrived at the property all seemed well. We we're greeted by a friendly member of staff and even allowed to check in a little earlier. The room looked reasonably nice at first glance. The problems came overnight and the next morning, the room was very cold and there was no hot water for a shower. I reported this in the morning only to be told the boiler was broken and they haven't been able to fix it. That's fair enough (these things happen) but apparently this was known on our check in. I wanted to know why we weren't informed at any point until check out?. If we had been given the chance we would have asked for a refund and found alternative accommodation with heating and hot water. We recieved a 25% discount (and a cold shower)
Stayed 1 night in Nov 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good sleep, will come back again.
Stayed 1 night in Nov 2025

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay here. Fantastic location. Loved the quirkiness of the hotel. Staff were lovely and friendly. Room great. Breakfast service was really slow but the food was good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jane

Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Amenities, property conditions & facilities
Fernando Head of reception is excellent he is credit to your hotel Hotel is situated in great location right opposite The Cathedral , rooms and bar area very clean had a great breakfast as well stayed in most hotels in Exeter this is the best one 5 *****
Stayed 2 nights in Nov 2025

4/10 Poor

Sharon

Liked: Staff & service
Disliked: Cleanliness, amenities
Hey Wanted to firstly say thank you for your reply, much appreciated. We are leaving today and have had a lovely stay. Over the years we have stayed in a lot of hotels and were excited to stay here mainly due to location and the room itself so I do feel like I should give you some feedback on the room. My partner does suffer from some allergies and has sneezed the whole time consistently, we couldn’t work out what it was but having dropped the remote on the floor it fell under the bed. I have attached a picture it is full, really full of dust! I’m not complaining I’m letting you know as it’s not nice. Also for future the room is 604, I couldn’t get the side lights on the mirror to work or connect to the tv to cast. We bought milk as I was surprised to see you only have the carton milk. All the little touches that other hotels get right. Thanks for listening and for your kind words. Again I’m not complaining just giving you some thoughts. Thank you. Sharon Bray Sent from Outlook for iOS
Stayed 2 nights in Nov 2025

8/10 Good

Derek

Normally 4* hotels do house keeping each day. Only every 3 days here. Bar staff don't get enough support from management. Customers waiting while management sat down.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service staffwent above and beyond. From front desk to service staff. I will definitely be making this my number one choice when looking to stay in Exeter. Lovely rooms, great central location 10/10
Stayed 1 night in Nov 2025

10/10 Excellent

Yan Yu Christy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The location is right near the city center. The room is clean, tidy and comfortable. The breakfast is semi buffet and the hot dish cooked is with good standard. It is great that the room have hot water kettle!
Stayed 5 nights in Nov 2025

10/10 Excellent

Dawn

Stayed 1 night in Nov 2025

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 3 nights in Nov 2025

8/10 Good

gemma

Stayed 1 night in Nov 2025