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Best Western Plus Palais Des Congres

4.0 out of 5.0

Recent guest reviews

Good quality hotel, helpful staff but the reception was somewhat under staffed at peak periods when the bar was busy. The room was excellent with everything expected, certainly worthy of the 'plus' rating by Best Western. Breakfast was a plentiful buffet.The town is well worth a stroll a mix of old & new, the cathedral far bigger than expected. Overall a good experience.

The hotel is very modern with large clean rooms that look like they have been recently refurbished. The Car parking is plentiful and easy to access. The only complaint we had was that they could use more staff on in the early afternoon. The lady on reception was also doing the bar and sorting out booking for everything else so drinks were a bit slow. I will say that all the staff were great and helpful and made our stay.

this newer hotel has a great lobby with piano and bar, where we watched the Monaco Grand Prix in style. Room 122 was comfortable with excellent AC and linens. The Best Western Salade was terrific, full of meats and veggies for only 12E. Free parking and WIFI, and Great Front Desk Staff at all times.( only Con; The snooty, blond girl in the restaurant who laughed at us needs further service training.) We would come here again.

Excellent hotel in a lovely town in France. Stayed here for a business trip and the hotel is very welcoming and comfortable. Ideally situated a short walk from the town centre and approx. 15min walk from the train station, Evreux is a lovely place in Normandy. Although the town has plenty of options to eat and drink we decided to eat in the hotel after a day travelling and for the convenience. The restaurant is excellent for dinner with a wide choice of food and drinks. The breakfast is continental as you would expect in a French hotel and again set you up well for the day. The rooms are comfortable and very clean so the hotel met all of the expectations of a Best Western. I asked reception the night before to book me a taxi for the following morning which was done with little fuss and the car arrived exactly on time. definitely worth another stay.

An upmarket hotel for a reasonable price. Modern, clean, very friendly and helpful English-speaking staff. Excellent restaurant for dinner and breakfast which is open every day. We use this hotel as an overnight stop on our way back from holiday in central France so our holidays always end with an excellent dinner and a good night's sleep. The hotel also has good parking facilities.

I stayed with a school group at the Best Western in Evreux. All the staff 'bent over backwards' to be helpful... the students were very impressed by the rooms... all en suite with lovely decor. They were more impressed by the breakfasts which were abundant...and enjoyed the pancakes and bacon! We had a lovely stay and this hotel should be recommended for its positive ambiance.

I haven't found a better hotel for our stopover on the way to Calais from S.W. France. Most rooms have showers, but you can request a bath at no extra cost, the beds are large and comfortable with good linen. The restaurant is good and service is efficient and friendly One complaint is the coffee and tea maker which is in a very dark corner in the passageway. A chair or stool in the bathroom would also be appreciated.

My wife and I have stayed at this hotel several times. In fact, we always stay here when we are in Evreux. Unfortunately, we will not be staying at this hotel again unless the following issue is addressed by the manager and we receive assurances that it will not happen again. In fact, we will report this issue to the Best Western Head Office if we do not receive a satisfactory response. The issue is as follows: On leaving our room on the morning of our departure on Sunday 8 January, we were shocked to see that the 'clean' sheets for the bed had been placed on the floor in the corridor outside our room. In other words, they had been placed directly on the carpet where people and dogs (the hotel is, unfortunately, pet-friendly) walk every day. Those sheets are then placed on the bed where people sleep. This is disgusting! Disconcertingly, when we reported the issue to one of the ladies on the reception, she looked at us as if we were stupid. She told us that it was perfectly normal to place the clean bed sheets on the floor and that other hotels do this as well. Her attitude was, quite frankly, very disturbing and very insulting. We have just spent the last 110 days staying in hotels all over Europe (we are business travellers) and not once have we seen clean sheets and towels places on the floor. It was normal to see this in hotels across Europe 10 or 20 years ago, but these days, most decent hotels have realized that not only is it extremely unhygienic to place 'clean' bed linen and towels directly on the floor, it is also very dangerous for people who suffer from allergies. Floors and carpets, no matter how clean they look, contain dirt, dust and germs. All in all, it is a disgusting and negligent practice and it should be stopped. Most hotels take the clean bed linen and towels directly from the trolley to the room. Sadly, not the Best Western in Evreux. The most disconcerting thing for us was that the lady on the reception thought that what we were saying was nonsense. The look on her face was that of ridicule. She clearly did not take our complaint seriously. That was a mistake. My wife and I take matters of hygiene very seriously. If we stay in a hotel where hygiene is not satisfactory, we make certain that this is made public and that the head office is informed. Bad hygiene in hotels is unforgivable and we find it sad that a reputable chain like Best Western does not enforce high standards of hygiene. If the receptionist in this Best Western thinks that a complaint about hygiene is a joke, what other things are wrong with that hotel? It does not bear thinking about. The receptionist half-heartedly told us that she would pass our complaint on to the manager. I very much doubt that she did this. We will not stay here again until we are reassured that the practice of placing 'clean' bed linen and towels on the floor is stopped. PS: In our photo, you will see that the clean sheets are actually on the pillow cases which are in direct contact with the carpet. Just to remind you, you put your face on the pillow cases when you sleep :(

Good hôtel for business Travel, restaurant open until around 9/10PM, breakfast are very complete, hôtel very clear, quality of food are OK, just be careful, parking outside is small and full quickly .

Very comfortable, clean and attentive staff - would recommend you stay here if in town. Although on the main road is very quiet and parking easy - 4 mins walk into the town centre and good restaurants around.

100 Boulevard de Normandie Evreux Eure

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Best Western Plus Palais Des Congres places you next to Le Cadran and within a 15-minute walk of Evreux Cathedral. This 4-star hotel welcomes guests with 60 rooms and conveniences like free in-room WiFi, free self parking, and a fitness center. It's in central Evreux and also 1.4 mi (2.2 km) from Garden Golf d'Evreux.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


All of Best Western Plus Palais Des Congres's 60 soundproofed rooms provide minibars, espresso makers, and free newspapers. Guests can expect to find free WiFi and satellite TV. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Safes and phones are other standard amenities.

Property features

Renovated in 2012, Best Western Plus Palais Des Congres offers a fitness center, free WiFi in public areas, and conference space. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include express check-out and free newspapers.

Room options

Standard Room, 2 Single Beds

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 284 reviews