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Orsett Hall Hotel

4.0 star property
Hotel in Grays with a full-service spa and bars

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Photo gallery for Orsett Hall Hotel

Exterior
Indoor wedding
Indoor pool
Sauna, steam room, body treatments, aromatherapy, hot stone massages
Executive Double | Premium bedding, in-room safe, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Prince Charles Avenue, Grays, England, RM16 3HS
  • Place, Essex Wildlife Trust Thameside Nature Discovery Park
    ‪5 min drive‬
  • Place, Arena Essex Raceway
    ‪7 min drive‬
  • Place, Lakeside Shopping Centre
    ‪8 min drive‬
  • Airport, London (STN-Stansted)
    ‪49 min drive‬

Room options

View all photos for Executive Double

Executive Double | Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Double

9.0 out of 10
Wonderful
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room

8.8 out of 10
Excellent
(33 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Grays

Located 2.8 mi (4.4 km) from Essex Wildlife Trust Thameside Nature Discovery Park, Orsett Hall Hotel is within a 10-minute drive of Lakeside Shopping Centre. This 56-room, 4-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Essex Wildlife Trust Thameside Nature Discovery Park - 5 min drive - 3.5 miles
  • Mardyke Valley Golf Club - 6 min drive - 4.5 miles
  • Arena Essex Raceway - 7 min drive - 5.9 miles
  • Lakeside Shopping Centre - 8 min drive - 6.1 miles
  • Thames River - 8 min drive - 6.6 miles

Getting around

  • Stanford-Le-Hope Station - 4 min drive
  • Stansted Airport (STN) - 39 min drive

Restaurants

  • ‪The Bell Inn - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Hardie Park Cafe - ‬4 min drive
  • ‪Wild Bean Cafe - ‬3 min drive
  • ‪Aroma Cafe - ‬6 min drive

About this property

Orsett Hall Hotel

Hotel in Grays with a full-service spa and bars
A full-service spa, a sauna, and free WiFi in public areas are featured at Orsett Hall Hotel. Onsite parking is available for a fee. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a hot tub, meeting rooms, and a terrace.
Guests can expect to find TVs and stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a hot tub and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Exterior
Mercure Thurrock Stifford Hall
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  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very Good, 926 reviews
$108 nightly
The price is $130
Jan 25 - Jan 26
Total with taxes and fees
Mercure Thurrock Stifford Hall

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Restaurant
  • Sartoria Cafe

Things to do

  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16 per person
  • Late check-out fee: GBP 20

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Orsett Hall Grays
Orsett Hall Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel Grays

Frequently asked questions

Is free cancellation available at Orsett Hall Hotel?

Orsett Hall Hotel offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Orsett Hall Hotel?

As of Jan 19, 2026, prices found for a 1-night stay for 2 adults at Orsett Hall Hotel on Jan 25, 2026 start from $115.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Orsett Hall Hotel?

This hotel is located in Grays, close to Lakeside Shopping Centre, Langdon Hills Country Park, and Tilbury Fort. You'll also find Essex Wildlife Trust Thameside Nature Discovery Park and Mardyke Valley Golf Club within a short drive.

Is there parking available at Orsett Hall Hotel?

Yes, uncovered parking is offered for GBP 0 per day.

Is there a spa at Orsett Hall Hotel?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, and aromatherapy.

Does Orsett Hall Hotel feature a casino on the premises?

No, Orsett Hall Hotel doesn't have a casino.

Is there an indoor pool at Orsett Hall Hotel?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at Orsett Hall Hotel?

This boutique hotel offers plenty of amenities for couples including 2 bars, a restaurant, and a full-service spa.

Are there hot tubs at Orsett Hall Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does Orsett Hall Hotel have a restaurant that serves breakfast?

Yes, Orsett Hall Hotel serves an English breakfast for a surcharge each morning at Garden Restaurant.

Does Orsett Hall Hotel allow pets to stay for free?

No, pets aren't allowed at Orsett Hall Hotel though service animals are welcome.

Are there connecting rooms at Orsett Hall Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Orsett Hall Hotel?

The closest major airport to Orsett Hall Hotel is London City Airport (LCY), which is 19.1 mi away (26 minutes by car). Another top airport is London (SEN-Southend), which is located 17.8 mi away (27-minute drive).

Can I book a room with a balcony at Orsett Hall Hotel?

No, there aren't any guestrooms with balconies at Orsett Hall Hotel.

Does Orsett Hall Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Orsett Hall Hotel.

Orsett Hall Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 338 out of 634 reviews
Rating 8 - Good. 170 out of 634 reviews
Rating 6 - Okay. 68 out of 634 reviews
Rating 4 - Poor. 31 out of 634 reviews
Rating 2 - Terrible. 27 out of 634 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd stay at the Orsett Hall Hotel we have never been disappointed. We booked a couples spa package, that included afternoon tea.massage, and then relaxing in the steam room jacuzzi and pool. Our suite was so nice clean spacious with a four poster bed. We will be coming back for a 4th visit.
Stayed 1 night in Oct 2025

10/10 Excellent

Nikki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Wonderful staff, very accommodating and nice restaurants. Location was great for access. Gym is on the small side, but adequate facilities. In room AC didn't go below 19 degrees, so room was a warm. However still a great place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. The restaurant staff were amazing and the meal was fabulous. All staff were really welcoming. I do not think paying guests should pay to use the spa facilities however.
Stayed 1 night in Sep 2025

4/10 Poor

Merlene

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are old furniture held together by a rope. Carpets were dirty. Pillows were hard and so was the bed. The room for breakfast was filthy. I.e the table and chairs. The only thing that was move and clean was the bathroom. The entire hotel needs to be redone,
Stayed 2 nights in Sep 2025

6/10 Okay

Bennet

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Bhavesh

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and friendly staff. Really enjoyed my stay at this Hotel. The breakfast was delicious and it wasn’t the usual buffett, they seat you down and there is breakfast menu, place the order and they make it fresh which was a wonderful experience. I would definitely stay at this hotel next time. Thank you for making my stay a wonderful experience
Stayed 1 night in Sep 2025

8/10 Good

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for a wedding which was wonderful. We booked an executive double which was huge, although my parents had the same category of room and it was much smaller, and had views of the gardens. The grounds are lovely, staff polite and dairy intolerance was well catered for. Two choices of places to eat and food selection of food. Breakfast was pricey at £16 each though. Especially if you only eat cereal! Would stay again though.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rishiyan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Had a great stay!
Stayed 2 nights in Aug 2025

8/10 Good

JACQUELINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, free parking.
Stayed 1 night in Aug 2025

6/10 Okay

Lisa-marie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Picturesque and Relaxing Stay

The hotel is so beautiful and all the grounds well kept. It was so relaxing and picturesque. Our room was very nice, clean and well organised. Breakfast was tasty and absolutely fresh. The staff were all helpful, friendly and welcoming. Thank you Orsett Hall for a lovely stay I will definitely be staying with you guys again!
Stayed 1 night in Aug 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

John

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

DON'T BOTHER GIVING REQUESTS, THEY WILL BE IGNORED

I booked 2 rooms, one for ourselves and 1 for my friends. I booked well in advance to ensure we got what we wanted. I entered a request for an accessible room due to my limited mobility. They ignored this request and put me in a room a long walk away from reception in a completely different building. I asked when booking in if our 2 rooms could be close to us and was assured they would be. That again was ignored and the other room was on a different floor altogether. Furthermore despite the fact they were aware of my limited capabilities, they gave us a room with a bath only, which i could not get in and out of so could not use. Very disappointed and would not rec omend to anyone.
Stayed 1 night in Aug 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Lovely stay.
Stayed 2 nights in May 2025

8/10 Good

tracy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

This hotel is a little gem - the room we were in was a little tired but very clean and everything else was great
Stayed 1 night in Aug 2025

2/10 Terrible

Ahmed

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No customer complaint caring neither hotel image.

I have booked this hotel for me and my wife as were at a wedding close by and we are based in north of England. We checked in and all good. At 12:30 AM called reception to report the loud noise of people having sex and chatting very loud from the room next to us. The personnel at the reception mentioned that will do something about it. As the noise didn’t stop at all tried to phone reception again and the noise have not stopped at all and no answer from reception. This is terrible attitude from the staff member that don’t care about either the customer complaint and also the image of the hotel instead of being a high rating hotel now it will be advertised for the image that it has given us during our stay. I travel every week for business purposes so do lots of my colleague and we are a team of 121 people, just a start everyone of those 121 knows for sure to avoid this hotel. I travel every week for business purpose and every week in a different country/hotel and can reassure you never had such a bad attitude of customer caring.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service

Romantic weekend

We stayed in one of the suites. It was a Lovely quiet romantic weekend
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positive help and constructive criticism

Spot staining on carpets in room clearly careless from other guests but cleaners could do more ,large gap under main door to room 30 could do with strip also shower controls in bathroom looks like bits missing eg,chrome covers etc ,wardrobe in room simply needs hand handy man to cut 2 inches off bottom and push up to wall under electricity box ,if all these small jobs are done in room 30 will be perfect ,my past job was quality controls in 5 star hotels so I can spot minor irritations easily and advise on all your rooms if you want any help regards Dave
Stayed 1 night in Jul 2025

10/10 Excellent

Lewis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect as always

I travel to London a few times a month and this is always my go to hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Marva

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and courteous. Helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Simon

Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

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