Hotel Des Iles4.0 out of 5.0
Recent guest reviews
Hotel got great location and it’s two steps from the beach and ocean, 5 min walk from fish market/port and just next to the medina. I have stayed in the hotel for 7 nights. All in all I was very happy. Staff is absolutely lovely and kind, always happy to help. I’d loved the fact that my room got cleaned every morning, I’ve been given fresh towels and nee supplies of cosmetics. Hotel do have restaurant but I would not recommend going there as it’s more expensive than dining in medina. Swimming pool is small but clean and it seems like it wasn’t too busy at the time of my stay. Overall hotel is clean and tidy but they could work on the garden design. There is a free wi-fi which may not work everywhere- I had a room next to swimming pool and had difficulties accessing it. Unfortunately the lack of air conditioning is a bit of an issue. While being there in October temperatures were quite high and it was way too hot to be able to sleep. When I left balcony doors open mosquitoes bitten me everywhere so I ended up having sleepless nights. Nevertheless I would definitely recommend. Rooms are very spacious, bed big and comfortable and the rooms itself got very nice specific style.
My friend & I stayed here from 3rd to the 10th October, 2018. Check-in was speedy & professional. We were shown to our bungalow, which was 211, conveniently close to the pool. The room was a little dated but clean, beds comfortable, not much drawer storage space, but we managed, we requested more coathangers & they were delivered quickly. The bathroom was in need of refurbishment but functional, shampoo & shower gel were supplied. Water was very hot! We stayed full board. Breakfast was self service apart from drinks, freshly squeezed orange juice, carrot juice, cucumber juice, tea & coffee were waiter served. Boiled eggs, tomatoes, olives, cucumber, cereals, breads (butter), brioche, Danish pastries, cakes, jams, honey & yoghurts. Lunch was a 3 course meal usually starting with prawn salad or salad nicoise. Tagine or fish for main course dessert was cheesecake or fruit. Dinner was quite similar, but usually soup starter. Usually dinner was waiter service but a couple of nights it was buffet style, self service. The package was extremely good value. Free WiFi reached to our room, which is unusual & appreciated. The staff in every area of the hotel were great, reception staff were helpful & polite, speaking very good English & other languages for International visitors. An equal mix or English, German, American & Moroccan guests. Reception & public areas were clean, elegant & comfortable. There was a singer in the bar but we preferred to go into the Medina for the evening. The gardens & pool area are well kept & plentiful sunbeds, chairs & tables by the pool. The seagulls were sometimes noisy, but to be expected with the proximity to the beach. The hotel has a few friendly cats. We were treated really well by all the staff & they are a credit & asset to the hotel. I will definitely return to Essaouira as I found it to be much more laid back & 'safer for women' than Marrakech. I heard many travellers from Marrakech (I stayed there in March 2017) saying they would have preferred to spend more time Essaouira. My friend & I were able to visit the Orson Welles Suite & Bar which is an interesting facet to Hotel Des Iles. Bathroom refurbishment would be well received by guests I think. Thank you for a relaxing break. Sjx
My girlfriend and I visited this hotel for a week on half board basis. I'll be honest up front, we got a bit of a steal and this review would have been more scathing had it not been for the price we paid. The best thing about this place is the staff, they are all very friendly, polite and eager to please, they're basically doing all they can with what they're given. Unfortunately what they're given could use a few hundred thousand pounds of investment. We didn't notice and sort of went with what we had, we're easy to please, but the place needs painting throughout. The soft furnishings need replacement, and some new linen would really perk the place up. The food was good, but a little repetitive, I also got the impression that they were toning down a lot of the flavours as nothing really had much of a kick or strong taste to it. The lack of variety on breakfast meant you'd really notice when something wasn't on that day, but in fairness if you asked the staff would soon arrive with a fresh batch of your request. Showers were brilliant, always hot and plenty of water, cleaning team always returned our room to a clean and tidy state after we'd trudged our sandy selfs through it. If you're going for kiteboarding please don't be fooled like we were, you can't do it from outside the hotel, it's so gusty we actually nearly got in a nasty mess on the first day, and moved to the far end of the beach. It's probably only a 20 minute walk, but with all your gear and into the wind in the faces on the way back it's not as close as we were led to believe. Our room was pretty basic, but opened up on to the pool which was nice. We didn't pay much and were pretty happy because of the effort the staff put in. But the owners would benefit from sticking bit of paint about and investing in some new soft pieces. Have a joke with Hussain in the restaurant whilst you're there, he really makes meal times a laugh. Would I go back? If it was cheap enough...
The office manager Hassan was very accommodating as he Immediately changed a room which we were dissatisfied with and gave us another room which we were satisfied with. No problems no fuss. Great members of staff such as Mustafa who looks after the pool and is cleaning it early in the morning and is always helping guests with sunbeds and genuinely tries to please all guests requests around the pool . Mustafa cares for the pool and the gardens around it and that's why it is such a great place to rest . The cleaners work hard everyday and will make sure the room is cleaned and tidied evryday , Fawziyya is so good that she even cleaned the cups for my tea in my room , fantastic and hard-working . I would suggest that the hotel invests in air conditioning and provide fans in the rooms . However sitting on the porch near the pool is very nice as the natural cooling wind gently flows in and when it's a hot day it's very nice relaxing on the sunbeds with the umbrella providing shades. Kids have so much fun in the pool and it never gets too crowded . Essauria is a place which grows on you so that you will enjoy the friendly nature and this hotel is just outside the walls of the old city and the entrance to the old city through Bab sbaa is just one minute walk from hotel and the beach is 30 seconds away where you can rent a sunbed and relax all day listening to the waves and seeing all people enjoying themselves , lots of vendors selling ice cream, drinks ,popcorn, candy floss, corn on the cob etc .there is a lot of history in essauria and I think hotel Des iles is also part of the history , due to it being old and due to new 5 star hotels being built in essauria , hotel Des iles may get bad reviews but I never had any problems with staff except for the girl on reception who was very rude to me when I said that I didn't have any towels and I said " I haven't seen a hotel like this " she replied " now you see it" which shows she doesn't apply hospitality training codes or customer service skills which she needs to as each person is an ambassador to the hotel . As I said before , Hassan is impeccable and a very good ambassador for the hotel . If you want a five star hotel then probably you may be disappointed here but if you want somewhere to stay so you can investigate and learn about essauria and it's people whilst relaxing then hotel Des iles will be good place for you to stay . My suggestion to the hotel are a/c in rooms, fans in room, update the TV's so more channels available, make sure shower heads are good , change keys so it's not on big wooden holders, and get a good maintenance team in to fix everything bit by bit .
This was the 5th or 6th time I have visited this wonderful old hotel situated just across the road from the beach , Check in was painless and for the first time was allocated a room on the other side of the pool , The room was large comfortable and very clean with a nice little terrace. The staff at this hotel are so welcoming and helpful . Breakfast was adequate and certainly filled me up . I look forward to my next stay .
Built in 1947, Hotel des Isles was no doubt grand and refined in its heyday, being the first western-style hotel in Essaouira. It is superbly located just outside the medina walls on the corniche, with ample, convenient and free parking. It’s an elegant building, in neo-colonial style, with a simple and pleasing layout. Staff are generally friendly and helpful. I stayed, just for one night, in a standard room; suites and bungalows by the pool are also available. The pool-side bar was open, although I didn’t try it; the upstairs bar (which looked quite sophisticated) was closed during Ramadan. Pros: • Extremely comfortable bed and bedding • Bath, and good water pressure • Free wifi • Easy parking and easy access (quite different from staying inside the medina) • Quiet (my room was facing the corniche and beach, but there was no intrusive noise) • Calm atmosphere • Friendly staff Cons: • Past its heyday • Extremely thin curtains • Some cheap fittings (toilet seat in particular) • Riad-style breakfast • Stairs, no lift (elevator) I won’t return, because for me two of the cons outweigh the pros. First, the curtains: it gets light in Essaouira shortly after 5:30 (during Ramadan in June, 6:30 otherwise), and so did my room – bright enough to read in. Second, breakfast: bread basket (baguette, Moroccan-style loaf, poor croissant and pain au chocolat, a Danish), a freshly-cooked M’smmen, butter, honey, pot of fruit yoghurt, a cold hard-boiled egg, small plate of cheese & olives, coffee (or tea). Carb-heavy and boring, although the M’smmen was good – no fresh fruit, no choice of eggs, no veg (apart from olives), cheapest pot yoghurt available, waiter sat in the corner watching TV on his phone loud enough to be audible… In terms of comparison, it was probably 100-150 Dirhams more than an average riad. Possibly worth the difference for the ease of access, parking and location, but not for me. However, usually for about 100 Dirhams more the Atlas Spa is available, which has all of the above pros and none of the cons (and is nudging towards a true 5*), and so for me it’s an easy choice (the Atlas breakfast alone is worth the extra 100 Dirhams to me, although it’s not a match for the one at the Sofitel at 230 Dirhams). Also important that the hotel is over two floors, and there’s no lift – and the dining room’s on the upper floor. I understand you can have breakfast in your room if you’re in a suite or a bungalow, but otherwise if you can’t handle stairs then it’s a no-go. If the cons don’t worry you then you’ll enjoy your stay.
Just got back from another great stay at Hotel Des Iles. Always feels like coming home when we arrive, the staff are always so welcoming. If you want a reasonably priced, clean & friendly hotel right opposite the beach & just steps away from the medina then please give this lovely historic hotel a try. So much history, charm & character. I cannot praise the staff enough for always making our stay enjoyable & memorable. Do pop upstairs to the Orson Welles Bar to see photos & memorabilia from the time the great man stayed here.
What a lovely place to stay. Hey don't expect 5 stars, but what you get is a glorious hotel that was once a very very glamorous hotel. Beautiful design, fantastic decor and artefacts from days gone by. I think i fell in love with it. It sits directly opposite the beach, perfect for watching the sun go down. Its located right next to the medina and Scala Port, restaurants, etc. The breakfast is a Moroccan buffet breakfast, its good. Hot drinks, fruit juice, breads, pancakes, honey, you know, the usual. Theres a bar, a pool, what more do you want? We stayed in the chalets around the back of the hotel, they were spacious, comfortable and clean. This hotel does need some love in places, lick of paint here and there, small cosmetic stuff really doesn't bother me, this hotel is value for money, ideally located. The staff are friendly, helpful, good fun and made us very welcome. This could become a regular haunt when visiting Essaouira! Thanks to everyone at Hotel des Iles for a wonderful holiday
Been to Hotel des iles this month on a business trip, had a room with a clear sea view, neat and clean. For sure, when u get inside the hotel which is 50 years old, you will be mesmerized by the variety of the furnitures and the variety of the colorful furnitures but once getting in the room i was so impressed by the renovated rooms. The staff is very friendly and helpful. The only problem was the outlets which are still looking old and mainly opened during the day. I recommend it for every person coming to Essaouira he will definitely be enjoying the beautiful view and the proximity to the old medina and the port where you can enjoy good seafood meals. I enjoyed my stay there so far and will definitely go back there anytime i ll have the chance to.
Not at all as described, I think this is the sort of hotel you would stop for 1 day (not a week as we did) to visit the medina. Not very clean, breakfast awful, only good thing was going home. Must rate as one of the worst hotels we have stayed in !
Reviews from Trip Advisor
47% of guests recommend this hotelTotal of 181 reviews