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Hotel Panorama & Spa

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Panorama & Spa

A covered outdoor seating area with wicker furniture and a view of a mountainous town.
A breakfast setting with croissants, a donut, a glass of orange juice, a plate of sliced apples, a cup, and a plate with tomato slices.
A snow-covered village with traditional buildings, a church, and mountains in the background.
A modern hotel with a swimming pool, a glass facade, and a mountain backdrop.
A modern hotel lobby with a reception desk, seating area, and a large screen displaying a scenic view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carretera de l'Obac, 64, Escaldes-Engordany, AD700
  • Place, Caldea Spa
    ‪8 min walk‬
  • Place, Fountain Circuit 1 Trail
    ‪8 min walk‬
  • Place, Pyrenees Andorra Shopping Centre
    ‪18 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 1 Double or 2 Twin Beds

A hotel room with two beds, a chair, a small table, a nightstand, and a window with curtains.

Standard Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(32 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, City View (Spa access)

A hotel room with two beds, a desk, a chair, a mirror, and a television.

Superior Room, City View (Spa access)

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

A hotel room with three beds, a desk, a telephone, and a window with curtains.

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

View all photos for Junior Suite

A modern hotel room with a round glass table, a comfortable chair, a bed with a black and white patterned bedspread, and a desk with a lamp.

Junior Suite

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

A hotel room with a large bed, bedside tables, a desk, and a chair.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Quadruple Room

A hotel room with two beds, a desk, a chair, a mirror, and a television.

Superior Quadruple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Triple Room (2+1)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Triple Room (2+1)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room (2+1)

A hotel room with a large bed, bedside tables, a desk, and a chair.

Triple Room (2+1)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

A hotel room with a bed, desk, chair, and a television.

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Quadruple Room (2+2)

A hotel room with two beds, a desk, a chair, a mirror, and a television.

Superior Quadruple Room (2+2)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Quadruple Room (2+2)

A hotel room with a bed, desk, chair, and a television.

Quadruple Room (2+2)

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Les Escaldes

Caldea Spa is a short stroll from Hotel Panorama & Spa, and other popular attractions like Madriu-Perafita-Claror Valley are within a mile (2 km). This 177-room, 4-star hotel has a full-service spa along with an indoor pool and free in-room WiFi. It's connected to a shopping center in central Escaldes-Engordany and also close to Sant Miquel d'Engolasters.

What's nearby

  • Sant Pere Martir Church - 2 min walk - 0.1 miles
  • Caldea Spa - 8 min walk - 0.4 miles
  • Illa Carlemany Shopping Center - 8 min walk - 0.4 miles
  • Fountain Circuit 1 Trail - 8 min walk - 0.4 miles
  • Pyrenees Andorra Shopping Centre - 18 min walk - 1.0 mile

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • Barcelona El Prat Airport (BCN) - 166 min drive

Restaurants

  • ‪Hotel Tudel - ‬5 min walk
  • ‪La Tagliatella - ‬7 min walk
  • ‪L'informal - ‬8 min walk
  • ‪Alt Benestar Cafè - ‬7 min walk
  • ‪Noranta Tres - ‬7 min walk

About this property

Hotel Panorama & Spa

At Hotel Panorama & Spa, guests enjoy a full-service spa, an indoor pool, and a children's pool. If you drive, self parking is EUR 17 per day, and there's also an area shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this hot springs hotel include a gym, a sauna, and a rooftop terrace.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other amenities include minibars, safes, and phones.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Similar properties

A spacious lobby with a central spiral staircase, multiple levels, and indoor plants.
Hotel Roc Blanc & Spa
Escaldes-Engordany
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.4 out of 10, Very good, 729 reviews
$122 nightly
The price is $133
Oct 25 - Oct 26
Total with taxes and fees
Hotel Roc Blanc & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Covered self parking on site (EUR 17 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Restaurant Panoramic
  • Snack-Bar

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,444 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Electric bike charging
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 16 2026 to November 22 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 5 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for EUR 3.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Covered self parking fee: EUR 17 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 3.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hotel Panorama Escaldes-Engordany
Panorama Escaldes-Engordany
Hotel Panorama & Spa Hotel
Hotel Panorama & Spa Escaldes-Engordany
Hotel Panorama & Spa Hotel Escaldes-Engordany

Frequently asked questions

Is free cancellation available at Hotel Panorama & Spa?

Hotel Panorama & Spa offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Panorama & Spa?

As of Oct 19, 2026, prices found for a 1-night stay for 2 adults at Hotel Panorama & Spa on Oct 20, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Panorama & Spa?

This hotel is located in Escaldes-Engordany, a short 10-minute walk from Caldea Spa and also 20 minutes on foot from Pyrenees Andorra Shopping Centre. You'll also find Fountain Circuit 1 Trail and Illa Carlemany Shopping Center less than a mile away.

Will I be able to park at Hotel Panorama & Spa?

Yes, covered parking is offered for EUR 17 per day. Though parking is limited parking, an electric car charging station, electric bike charging, and wheelchair-accessible van parking are also available.

Is there a spa available at Hotel Panorama & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Hotel Panorama & Spa have a casino?

No, Hotel Panorama & Spa doesn't have a casino.

Will I find an indoor pool at Hotel Panorama & Spa?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Hotel Panorama & Spa?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and proposal/romance packages.

Does Hotel Panorama & Spa have a restaurant with a breakfast menu?

Yes, Hotel Panorama & Spa has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Panorama & Spa allow pets to stay free of charge?

No, pets aren't allowed at Hotel Panorama & Spa though service animals are welcome.

What is the closest airport to Hotel Panorama & Spa?

The closest major airport to Hotel Panorama & Spa is La Seu d'Urgell (LEU), which is 17.2 mi away (46 minutes by car).

Does Hotel Panorama & Spa have a wedding venue?

Take advantage of the wedding venue at Hotel Panorama & Spa if you plan to say "I do" during your trip.

Hotel Panorama & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 182 out of 583 reviews
Rating 8 - Good. 235 out of 583 reviews
Rating 6 - Okay. 110 out of 583 reviews
Rating 4 - Poor. 39 out of 583 reviews
Rating 2 - Terrible. 17 out of 583 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Standard hotel - make sure you request a double room if required as twin seems to be the default
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
The hotel areas are clean and modern. Our room was very run down, almost stuck in the 90s era with the decor. I try to pull out my charger from the socket and the whole socket came out the wall. Breakfast was lovely, staff really helpful. Great location I would just recommend updating the rooms.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Perfect location. However, parking is not enough for number of rooms and regretfully, rooms looks old and they don't even have something as basic as a coffee brewer.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Pool was okay. Great views from rooms and rooftop. Some areas a little dated. Dinner was quite nice.
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We got one of the rooms on the lower floor and it was obviously poorer quality than the photos above. The room was a smokers-beige and looked like it hadn’t been updated since the 80s. When we walked into the bathroom, there was long hairs on the floor (we both have short hair) and the blanket they gave us was literally just a sheet. Warning: the car park is very very tiny and scraping your car is likely. The staff is nice and the pool and gym was fantastic
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stop-over!

Would return as all aspects of cleanliness were adhered to! Had half board which was really good value and good service! Great views over the city from restaurant!
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Bit old, but cleanness and nice staff. Bf was not included was very good though, Parking and taxes were not included either. Fare price for good location. Hot tub is small. Avg 8 out 10. :)
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The rooms were clean and the staff on reception were friendly and attentive. The bar staff were rude and demanding and the food in the restaurant was poor. It is buffet style and I'm sure it would be nice if it were warm, but a lot of it was cold from being out too long without proper heat.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and service

We were greeted with big smiles, and super fast professional service. We asked, and got lots of good advice. Breakfast , very good choices ; wished for maybe turkey sausage ( many pork varieties)
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, clean and the staff was very helpful. I travel with my dad in a wheel chair and although I tried to get a room with accessibility and Expedia did not help me, the staff of the hotel was able to help me with a room with our needs. It was great.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Lovely hotel with a great city view. Easy access to the center of town. Parking basement was challenging due to tight spaces. Breakfast lacked cereal options and cold milk, but all the meat, vegetables and eggs were delicious!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Value money
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Staff & service, room comfort

Amazing Views and Amenities

Amazing views!! Lovely rooftop terrace with amazing views, lounge chairs, and a pool, hot tub, sauna, and workout area! Nice big breakfast! Only thing that could be better is the cleaning of the room (The bathroom wasn’t cleaned very well when I arrived), and some of the furniture could be updated. Other than that, it was wonderful!!!
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Liked: Staff & service
This is not a 4* hotel, rooms are very old (like the 80’s). If you want to stay close to city center is a good option considering the location, but if you want to stay close to the sky resorts this is not the best option (you will have to drive 10-15’ to get there).
Verified review

6/10 Okay

Liked: Cleanliness
The parking area cost 16€ extra. The sauna is noisy, because of the gym, which is the next room.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I did not like that except the front desk, the restaurant staff did not speak any English. Everything else was great!
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find, being right on the main road through Andorra La Vella. The only problem we had was with the parking. There is a small parking area by the front door (only realistically approached coming downhill) for brief use while checking in. Unfortunately someone decided to spend 20 mins in reception causing a backlog onto the main road for several cars. The parking costs €17 per night, which is ok given that parking is at a premium. Once you enter the underground car park things get a bit testing. It was obviously created when cars were much smaller and there is very little room for manoeuvre in what feels like a cave. The room was spacious & clean, perfectly adequate for our one night stay. The hotel clearly caters for many coach parties. The dinner & breakfast are buffet style and a queue forms quickly at ‘opening time’. There is a bit of a scrum for seats & food so it may be best to be first in line or go half an hour later! Overall, the hotel was good but our stay was rather spoiled by anxiety about the parking as we saw a few fresh dents on other cars. On reflection, we would have preferred another hotel further up the hill in another village, with less traffic & open parking.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking in the garage can be a challenge due to very varying sizes of the parking lots - it's quite narrow manuevering as well. Nice staff. Somewhat hard to get a good overview of the breakfast - there are many different serving stations. When making the reservation at Hotels.com we thought we were staying in a completely different hotel as the booking site showed pictures from another hotel in Andorra...
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
The room was in pretty bad shape (peeling floors, old peeling bath tub). It obviously hadn’t been renovated in a long while. Under the bed was full of dust bunnies
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy and dodgy hotel. Don't be fooled by photos and reception area. Rooms are very dirty and old. FAMILY & COUPLE don't book this, we booked double bed and got 2 single bed. Receptionist and manager too rude when we ask for change. Once you paid your money gone, they never gonna help. This is not 4 STAR hotel, just fooling people with photos. Highly recommend stay safe elsewhere than wasting your money here.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness
The hotel has a great location, just a 1 minute walk from the town center and main street and offers a very pleasant view. The leisure area also does its job. However, for a 4 star hotel, there are several points that need attention: The room feels a bit outdated and could use a renovation. In the bathroom, we noticed the absence of shampoo and conditioner, which are basic amenities expected at this category. The parking is paid, but highly disappointing. The spaces are extremely tight, with just a few centimeters of clearance from the pillars. The access ramp is spiral shaped, leaving drivers completely blind to oncoming vehicles. There is no staff coordinating the flow of cars in and out, and no signage indicating whether a car is coming down the ramp. On top of that, the parking organization is poor: small cars were occupying large spaces, while the smaller spots sat empty because larger cars couldn't fit. Another disappointing point: there are no bathrobes in the rooms. When heading to the rooftop pool, we were surprised to be charged $5 for a bathrobe, something completely unacceptable at a 4 star hotel. Bottom line: the location and the view save the experience, but the facilities and services need to improve to match the advertised category.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible le parking inadmissible 17€ pour sortir c’est le même accès que pour entrer impossible de manœuvrer la personne qui s’occupe du parking est ignoble. Le déjeuner dur dur pour trouver une place et si vous déjeuner trop tard il reste les miettes , le dîner du soir idem attention au sel poivre vide et huile sur les tables il sont Collants horrible les sets de table avec de la confiture collé . Mieux vaut payer un peu plus cher et être au propre ,
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique séjour! Piscine, sauna, salle de sport bien fournis, bain à remous à 37 degrés, emplacement de choix, à 50m de la rue piétonne descendant jusqu’au centre de Andorre la vieille! Franchement, j’y retournerai absolument !
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel agréable et idéalement situé à l'entrée d'Andorre. Chambre très agréable confortable. Piscine jacuzzi salle de sport salle de jeu d'arcade. Accès direct à la ville. Personnel accessible et accueillant. Le petit déjeuner est à ne pas manquer. Tout était parfait. Je recommande
Stayed 3 nights in Jul 2026