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Hesperia Andorra

4.0 star property
Hotel with a full-service spa, a short walk to Caldea Spa

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Photo gallery for Hesperia Andorra

Sauna
Reception
Snack bar
Snack bar
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Pet friendly
  • Room service
  • Breakfast available
  • Parking available

Explore the area

Map
Carrer del Prat Gran 3-5, Les Escaldes, Escaldes-Engordany, Escaldes-Engordany, AD700
  • Caldea Spa
    ‪5 min walk‬
  • Andorra Massage
    ‪12 min walk‬
  • Pyrenees Andorra Shopping Centre
    ‪17 min walk‬
  • La Seu d'Urgell (LEU)
    ‪125 min drive‬

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Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • 129 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Triple Room (2 adults + 1 child)

Premium bedding, in-room safe, desk, laptop workspace

Standard Triple Room (2 adults + 1 child)

  • 129 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room Single Use

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Triple Room

  • 129 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

About the neighborhood

Les Escaldes

Caldea Spa is a short stroll from Hesperia Andorra, and other popular attractions like Pyrenees Andorra Shopping Centre are within a mile (2 km). This 4-star hotel welcomes guests with 120 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Caldea Spa - 5 min walk - 0.3 miles
  • Andorra Massage - 12 min walk - 0.7 miles
  • Pyrenees Andorra Shopping Centre - 17 min walk - 0.9 miles
  • Church of Saint Stephen - 20 min walk - 1.1 miles
  • Casa de la Vall - 2 min drive - 1.1 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • La Seu d'Urgell (LEU) - 33 min drive

Restaurants

  • ‪La Tagliatella Escaldes - Engordany. Andorra - ‬3 min walk
  • ‪Excalibur - ‬2 min walk
  • ‪Marisqueria Don Denis - ‬6 min walk
  • ‪VIENA - ‬5 min walk
  • ‪Bar Restaurante Els Jardins - ‬4 min walk

About this property

Hesperia Andorra

Hotel with a full-service spa, a short walk to Caldea Spa
Guests staying at Hesperia Andorra enjoy access to a full-service spa, an indoor pool, and a sauna. Self parking is offered for EUR 24 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this hot springs hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, safes, and phones are also standard.
Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Languages

Catalan, English, French, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (EUR 24 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 to 20 for adults and EUR 8 to 10 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Restaurante Kronos

Things to do

  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
This property's pool and sauna is closed 1-4:30 PM

Access methods

Staffed front desk, key retrieval

Pets

  • This property welcomes pets for EUR 20 per pet, per night (maximum EUR 20 per stay)
  • Pet weight must not exceed 44 lbs per pet
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 to 20 for adults, and EUR 8 to 10 for children
  • Covered self parking fee: EUR 24 per night
  • Pet fee: EUR 20 per pet, per night (maximum EUR 20 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: EUR 7.00 per person, per stay and includes use of: sauna; spa; swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Fènix Escaldes-Engordany
Hotel Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix Hotel Escaldes-Engordany
Goln Tulip orra Fènix EscalsE
Golden Tulip Andorra Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix
Fenix Hotel Escaldes Engordany
Golden Tulip Andorra Fenix Hotel Escaldes-Engordany

Frequently asked questions

Is a free cancellation option available at Hesperia Andorra?

Hesperia Andorra offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hesperia Andorra?

As of May 9, 2025, prices found for a 1-night stay for 2 adults at Hesperia Andorra on May 19, 2025 start from $59.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hesperia Andorra?

This hotel is located in Escaldes-Engordany, a short 5-minute walk from Caldea Spa and also 17 minutes on foot from Pyrenees Andorra Shopping Centre. You'll also find Illa Carlemany Shopping Center and Andorra Massage less than a mile away.

Is there parking available at Hesperia Andorra?

Yes, covered parking is offered for EUR 24 per night. Though parking is limited, electric car charging is also available.

Is a spa located at Hesperia Andorra?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Hesperia Andorra feature a casino at the property?

No, Hesperia Andorra doesn't have a casino.

Is there an indoor pool at Hesperia Andorra?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What amenities will couples enjoy at Hesperia Andorra?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a restaurant.

Are there hot tubs at Hesperia Andorra?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Hesperia Andorra have a restaurant with a breakfast menu?

Yes, Hesperia Andorra serves buffet breakfast for a surcharge each morning at Restaurante Kronos.

Does Hesperia Andorra allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hesperia Andorra for a fee of EUR 20 per pet, per night.

Are there connecting rooms at Hesperia Andorra?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hesperia Andorra?

The closest major airport to Hesperia Andorra is La Seu d'Urgell (LEU), which is 17.4 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Hesperia Andorra?

No, there aren't any guestrooms with balconies at Hesperia Andorra.

Hesperia Andorra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 149 out of 370 reviews
Rating 8 - Good. 150 out of 370 reviews
Rating 6 - Okay. 40 out of 370 reviews
Rating 4 - Poor. 22 out of 370 reviews
Rating 2 - Terrible. 9 out of 370 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stop

Staff were helpful and warming. The room was good but the hotel is on a busy road so a little noisy at times in the room. Overall good and if going back would stay there again
Stayed 1 night in Feb 2025

10/10 Excellent

Ila, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Harry-Frank

Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well positioned hotel for the shops and restaurants, the staff are very helpful and friendly, the buffet breakfast is superb. All in all a very nice hotel where we have enjoyed staying several times.
Stayed 6 nights in Mar 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stating that the rooms are air conditioned is a lie! The control is with the hotel, and in winter months the conditioner only heats the room, so if it's a warm week they tell you open the window or check out without refund! (Without you mentioning the check out)
Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at check in were great. Very helpful with getting luggage to the room.
Stayed 1 night in Jul 2023

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well placed hotel, convenient for the shops and restaurants.
Stayed 6 nights in Mar 2023

4/10 Poor

Guillermo

Stayed 2 nights in May 2022

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2022

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent and in a good position. The staff are very friendly and helpful. The only thing that was slightly disappointing was the breakfast, we understood that due to COVID restrictions the buffet breakfast was not possible and the food had to be served to us, but even the cooked food was not very hot which was due to the circumstances not the hotel's fault.
Stayed 6 nights in Feb 2022

10/10 Excellent

lorena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent hotel
Stayed 1 night in Nov 2021

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

A wonderful hotel in a great location with stunning views
Stayed 1 night in Oct 2021

10/10 Excellent

Leonardo

Liked: Property conditions & facilities, room comfort

Great location and super clean

Super fast check-in, super clean due to Covid procedures (including free mask and gel) and great location with lots of cafes , supermarkets and at usual shopping street.
Stayed 1 night in Jul 2021

10/10 Excellent

Dennis, Denia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned in the town centre, the staff were friendly and helpful. They do however advertise free coffee and cake in the reception area but the coffee with milk didnt work and there was hardly ever any cake.
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel over new year's

Stayed for a few days over new year Eve. The hotel was clean and the bed actually was pretty good. Would have liked a more full complement of toiletries if I'm being picky. Breakfast was pretty basic and the same each day we were there.Good location for walking into town.
Stayed 3 nights in Dec 2019

8/10 Good

Susan

Traveled with group, Business traveler, Traveled with family
Stayed 1 night in Aug 2019

8/10 Good

Jung kyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staff in Europe!

Was such a great experience in golden tulip fenix. Hotel was clean and great location. Above all, staff were really nice. Especially celeste. Celeste is the kindest person I have ever seen!! She is so helpful and generous. She made sure that we had the best stay and made a call for the bus company to change the schedule for us. I would love to go back to andorra and stay again at golden because of Celeste. Thank you!!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at a great location and a reasonable price (can always be better though). We will be back!
Stayed 16 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a great location. Reasonable prices (could always be better). Will be back.
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned for the town centre, comfortable rooms, friendly helpful staff and a great breakfast selection.
Stayed 6 nights in Mar 2019

6/10 Okay

Phil

Liked: Cleanliness, staff & service
Disliked: Room comfort

A hotel with good location and average comfort.

Convenient location. Staff helpful but some speak only Spanish and Catalan. The bed, pillows and sheets can be more comfortable for a good night sleep. The housekeeping doesn't always show up.
Stayed 4 nights in Jan 2019

8/10 Good

Angel, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a very good location, surrounded by restaurantes, stores and people. Keep in mind that Andorra is very small so you can actually stay wherever you want without being worried of if you are far from any place you would like to visit.
Stayed 2 nights in Apr 2018

10/10 Excellent

Anthony, Beisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was fantastic!

Wotif advised on their billing that a New Years Eve Dinner was included as part of the price but this was not the case. We had to find another New Years Eve event that cost us 380 Euro for four people. Wotif left us thinking we had an event booked and essentially left us out of pocket .
Stayed 3 nights in Dec 2017

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