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Thames Hotel

3.0 star property
Family-friendly hotel with a water park connected to a shopping center in Entebbe

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Photo gallery for Thames Hotel

Bar (on property)
Free daily breakfast
Garden
Twin Room | Desk, soundproofing, iron/ironing board, rollaway beds
Desk, soundproofing, iron/ironing board, rollaway beds

Reviews

6.2 out of 10

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet friendly
  • Breakfast included
  • Room service
  • 24/7 front desk

Explore the area

Map
17 Mile Entebbe Road Off Mpala Trading, Centre, Entebbe, 00256
  • Kitubulu Forest and Beach
    ‪6 min drive‬
  • Victoria Mall
    ‪8 min drive‬
  • Entebbe Botanical Garden
    ‪9 min drive‬
  • Entebbe (EBB-Entebbe Intl.)
    ‪17 min drive‬

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Room options

View all photos for Deluxe Room

Deluxe Room | Desk, soundproofing, iron/ironing board, rollaway beds

Deluxe Room

  • 474 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Room service - dining

Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, soundproofing, iron/ironing board, rollaway beds

Twin Room

  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | Desk, soundproofing, iron/ironing board, rollaway beds

Single Room

  • 344 sq ft
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Entebbe

Thames Hotel is located 2.6 mi (4.2 km) from Kitubulu Forest and Beach and within a 10-minute drive of Sesse Islands. This 75-room, 3-star hotel has conveniences like a water park, free in-room WiFi, and free self parking. It's centrally located in Entebbe, connected to a shopping center,3.8 mi (6 km) from Lake Victoria, and also 4.7 mi (7.6 km) from Victoria Mall.

What's nearby

  • Kitubulu Forest and Beach - 6 min drive - 2.8 miles
  • Sesse Islands - 8 min drive - 3.9 miles
  • Victoria Mall - 8 min drive - 3.9 miles
  • Entebbe Botanical Garden - 9 min drive - 3.7 miles
  • Ugandan Wildlife Education Centre - 11 min drive - 5.0 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 17 min drive

Restaurants

  • ‪Café Javas - ‬10 min drive
  • ‪KFC - ‬10 min drive
  • ‪Gaucho Grill - ‬10 min drive
  • ‪S&S Bar & Restaurant - ‬9 min walk
  • ‪4 Points Bar and Restaurant - ‬13 min drive

About this property

Thames Hotel

Family-friendly hotel with a water park connected to a shopping center in Entebbe
Guests of Thames Hotel enjoy features like a water park, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this golf hotel include a business center, express check-in, and free newspapers.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sitting areas, free newspapers, and ceiling fans are also available.
Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free roundtrip airport shuttle on request
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Free extended parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Playground
  • Water park

Family friendly

  • Free babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for UGX 100000 per stay

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: UGX 100000 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 7:00 AM—-11:30 PM
  • Check-out: 10:30 AM
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available on request). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No cribs or infant beds are available.

Property is also known as

Thames Entebbe
Thames Hotel
Thames Hotel Entebbe

Frequently asked questions

Are free cancellation options available at Thames Hotel?

Thames Hotel offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What's there to see within easy reach of Thames Hotel?

This hotel is located in Entebbe, close to Victoria Mall, Entebbe Botanical Garden, and Kitubulu Forest and Beach. You'll also find Lake Victoria and Sesse Islands within a short drive.

Is parking available on site at Thames Hotel?

Yes, self parking and long-term parking are offered for free at the hotel. Though parking is limited, accessible parking and RV/bus/truck parking are also available.

Does Thames Hotel have a casino on the premises?

No, Thames Hotel doesn't have a casino.

Is there an indoor pool at Thames Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Thames Hotel?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and free Internet access as well as a bar.

Does Thames Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Thames Hotel have a restaurant with a breakfast menu?

Yes, Thames Hotel serves free breakfast each morning from its restaurant.

Does Thames Hotel allow pets to stay free of charge?

Yes, pets stay free at Thames Hotel.

Does Thames Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Thames Hotel?

The closest major airport to Thames Hotel is Entebbe Intl. Airport (EBB), which is 8.6 mi away (17 minutes by car).

Can I book a room with a balcony at Thames Hotel?

No, there aren't any guestrooms with balconies at Thames Hotel.

Does Thames Hotel have a wedding venue on site?

There are wedding services available at Thames Hotel if that's in your vacation plans.

Thames Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 0 out of 22 reviews
Rating 8 - Good. 9 out of 22 reviews
Rating 6 - Okay. 7 out of 22 reviews
Rating 4 - Poor. 4 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gal named Brenda was capable excellent cook n hostess very friendly n helpful
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Interesting location in Entebbe

The hotel had engaged a driver to pick us up from the airport and he was there despite the fact that the 'plane was delayed which we appreciated - interesting vehicle but it went. Hotel was not what we expected as it had no ac and the rooms were airless and stuffy and when we got there there was no power. The most helpful person was the driver who took us to the Zoological Park (well worth an visit) and then suggested where we ate supper (really good food and fab view of Lake Victoria) and picked us up afterwards. Overall disappointed in the hotel as it looked nothing like the 'photo on Expedia.

4/10 Poor

Unhappy!

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not Happy!

Management failed to provide staff that I needed transportation from airport. There was no hot water. There was only one cable channel. The electricity was turn off during the day.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Bed was uncomfortable, no hot water as advertised, the hotel was much farther from the airport than other similarly priced hotels, and the other guests in the hotel were loud all night.

2/10 Terrible

Robert Allen, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel was very bad

it was the worst of my life I( want all my money back

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with friendly staff

This is my go-to hotel to stay in when I am passing through Entebbe. Staff here are very accommodating. They will pick you up at the airport free of charge, and drop you off. Hot water is abundant and the breakfast is great. I highly recommend Thames!

8/10 Good

Patrick, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant quiet hotel

I booked online and then phoned the hotel from Ireland to check I was to be collected from the airport and gave the flight I was coming in on which was late in the evening. I confirmed that I was to be collected and that they had my name. I did not give the arrival time first because if they advertised a collection service the London flight is one they should know and also there could be a delay so they should routinely check before expected arrival. I was not collected and had to take a taxi which substantially increased the cost of my stay and to which they made the most minimal contribution. So although I was well looked after by the staff when I arrived the the owner was never there and was unhelpful. This is the first time that I have been seriously disappointed at my treatment in Uganda which in general is a country I would highly recommend

8/10 Good

Bob, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stopover

Responsive staff, good food. In a major expansion but it didn't affect service. Grew airport shuttle is a real draw. Only thing lacking is A/C.

6/10 Okay

Peter

Liked: Cleanliness, room comfort

6/10 Okay

Traveller, London

Okay for one night stopover

The hotel was quiet and a little out of the way located in local residential area mixture of basic homes and shops. High street busy and plenty of choice of eateries. Area very dark at night and possibly not safe to wander around alone. Hotel claims to have free wi-fi but not working at time of visit and so had to go to local internet cafe and taken there by hotel staff who kindly waited for me and also arranged taxi for early hours departure from Entebe airport. Room comfortable and clean, had to ask for towels, extension lead to plug in air conditioning fan and TV. TV only local channels and no news or english channels available and bad reception. Shower luke warm temperature but good flow and bathroom generally nice, newish and clean. For the one night okay wouldn't wish to stay for longer. Staff friendly and helpful

6/10 Okay

Nina

Liked: Cleanliness

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort

ideal for airport

Perfect location around 15 minutes taxi ride from airport so you don't need to spend a lot of money at a chain type hotel

8/10 Good

carole, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel agréable

Très bon accueil malgré l'heure tardive d'arrivée . Le petit déjeuner était excellent et le personnel très avenant. Je retournerais volontiers dans cet hôtel .

8/10 Good

JAVIER GUILLERMO, Bogotá

Liked: Staff & service, property conditions & facilities

Estancia en el Thames Hotel

El hotel es bueno en comparación de otros hoteles de la zona. El desayuno es aceptable. No tienen adaptador de corriente por lo que la carga de teléfonos, cámaras y computadores debe preverse. Hubo demora en la respuesta de la confirmación de la reserva y en la confirmación de recepción de los datos del vuelo de llegada pero no se presentó ningún problema y el Hotel garantizó el traslado del aeropuerto al Hotel aún sin haber verificado la reserva. Volvería al Hotel y lo recomiendo.

6/10 Okay

Verified traveler

bescheiden hotelletje langs aarden weg.

Thames hotel ligt langs een aarden weg die uitkomt op grote geasfalteerde baan Entebbe-Kampala.Taxi gestuurd door hotel.Taxidriver stond op te wachten met bordje met onze voornamen. Eén nacht verbleven. Ontbijt bescheiden.De taxidriver voor de rit naar grens met Congo stond 's morgens stipt op tijd aan hotel.

8/10 Good

Yohan

Liked: Staff & service, property conditions & facilities

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

sale

Insectes dans la chambre. Pas de papier hygiénique. Pas de savon. Aucun accueil. Pas de réception à l'aéroport alors que signale dans la publicité. En conclusion : Nul, à fuir...

8/10 Good

Per Ola Enander

Liked: Cleanliness, staff & service, property conditions & facilities

Under den afrikanska stjärnhimlen...

...satt vi i den underbara värmen och drack en kall öl och tuggade på lite sockerrör, som en av de anställda just kom hem med och gärna bjöd på. Litet och mysigt "familje"-hotell, som kunde erbjuda oss precis vad vi behövde på genomresa mellan flyplatsen och sedan vidare mot Tanzania. Relativt enkel standard, men rent och snyggt och definitivt helt OK. God frukost.

6/10 Okay

ASF, France

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Proche de l'aéroport

Proche de l'aéroport ,personnel sympa,propreté douteuse,environnement sale. Juste pour une nuit!

4/10 Poor

Mattijs, Den Haag

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

average

The location of the hotel is quiet. The rooms are ok (you have a mosquito net around the bed), but basic. The most irritating issue about the hotel is that there is a family living on the compound of the hotel so that when you are sitting for dinner, you are exposed to normal family life (such as children crying meters away from the breakfast table, or persons of the family taking a shower only meters nearby, or the nearby kitchen engaging in cooking and feeding of the children. Hence, the hotel life is not properly separated from the private life of a family living on the same compound. Another disturbing issue occurred when we ordered dinner. Between the placement of the order and the actual serving of the meal some 2 hours elapsed. Also, there was no menue offered. You have to take whatever was bought before by the family running the hotel. Other than the above, the hotel is quiet and the athmosphere is truely African, meaning relaxed. While we were there spending 2 nights, only 2 other guests stayed at the hotel during one night. So it is a pretty remote place.

6/10 Okay

ida, danmark

Liked: Staff & service
Disliked: Cleanliness
Det var et fint hotel til prisen. Der var rent og pænt dog var der ikke gjort rent under sengen og der lå en kæmpe død kakkelak hvilket var temmelig klamt at opdage. Internettet virkede ikke og det gratis wifi var den primære grund til jeg valgte stedet. Desuden virkede tv sinalet heller ikke.