I didn’t like the parking being apart from the villas. Not in the same lot. But, the car was safe
Amazing hotel! Located in a small town but easy to find and close to major highway. Clean and comfortable room. Beautiful lush gardens. It included a free breakfast and it was delicious. We will definitely stay here again
Honestly, this is a very strange review to have to give. The check-in was fine. The rooms were fine. The property was great. The kitchen was good and all the staff was nice and accommodating... at the start. Our host was extremely nice and gave us recommendations and even rented us a car to go on a perfect wine tasting tour. We had requested that they warm the hot tub up for us when we got back around 8 pm, but when we got back it was cold. I asked our host about it and he turned into Dr. Jekyll and Mr. Hyde. He seemed to be having a party or something on the property and was intoxicated, argumentative, and frankly, aggressive. I felt threated and was confused about how he could be so nice our entire stay, and then flip a switch like that. As I said, the rest of the staff was really nice and the food and rooms were great. I don't know what the guy's problem was but after that altercation, I won't be back, ever.
We were beyond pleased with our stay this week! It couldn't have been better. The views were spectacular and the staff was extremely attentive. I hope to visit again ASAP! Thank you so much to Victor, Lucia, and the staff.
Great hospitality, the host Victor was awesome very informative of area and he even went out of his way to make reservations for us for dinner. If you want to relax this is the spot. I would recommend this to family and friends. We will definitely come back.
Property is beautiful! Staff was very attentive, rooms were nice and clean. We were greeted and assisted every step of the way. Breakfast was delicious. Property is at the start of “Ruta Del Vino”, it is easy to access but it is still a drive to most wineries.
After a day of touring the wine valley, we arrived at Quinta Arratz. Even though we stayed in February when the weather is mild, a summer stay would be very comfortable because of the many trees for shade and of course the large pool. Our breakfast was absolutely delicious. Reserve early; there are only 6 rooms.
Quinta Arratz places you 1.2 mi (1.9 km) from Winery Santo Tomas. This 6-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free self parking.
Free full breakfast is served each morning from 9:00 AM to noon. Satisfy your hunger from the comfort of your room with room service.
Quinta Arratz's 6 rooms provide free bottled water, phones, and ironing boards. Beds sport premium bedding and bathrooms offer free toiletries. Wardrobes or closets are also included.
Guests of Quinta Arratz enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. If you plan to drive, free parking is available. Front-desk staff can assist with luggage storage and tours/tickets. Additional amenities include a picnic area, wedding services, and a garden.
I didn’t like the parking being apart from the villas. Not in the same lot. But, the car was safe
Gracias por su comentario
Amazing hotel! Located in a small town but easy to find and close to major highway. Clean and comfortable room. Beautiful lush gardens. It included a free breakfast and it was delicious. We will definitely stay here again
We appreciate your comments, as they are very valuable to us. We are very glad you enjoy your stay with us, we hope to have you soon again.
Honestly, this is a very strange review to have to give. The check-in was fine. The rooms were fine. The property was great. The kitchen was good and all the staff was nice and accommodating... at the start. Our host was extremely nice and gave us recommendations and even rented us a car to go on a perfect wine tasting tour. We had requested that they warm the hot tub up for us when we got back around 8 pm, but when we got back it was cold. I asked our host about it and he turned into Dr. Jekyll and Mr. Hyde. He seemed to be having a party or something on the property and was intoxicated, argumentative, and frankly, aggressive. I felt threated and was confused about how he could be so nice our entire stay, and then flip a switch like that. As I said, the rest of the staff was really nice and the food and rooms were great. I don't know what the guy's problem was but after that altercation, I won't be back, ever.
Dear guest, we really appreciate your comments as they are very valuable to us in order to review them and improve our services. In which were very happy to hear that you had a great time Wine tasting. Upon your request of the hot tub, we did had note on it. Unfortunately we could not make your request on time due to weather conditions, since our hot tub seats in an open area and when rainy conditions are in favor, our pool facilites are out of service. We take very serious our guest, that is why our staff is always looking after our guests under any of their condition. We are very sorry if you felt any agression from our staff as we are pretty sure it was never the intention, they were also looking for the others guests request of a private gather in other area of our facilites. We were glad that at the end of the night the rain stopped and we achieved to heat it and you enjoyed your stay at the hot tub. We can assure you that we would look into, and see if any of our staff is miss behaving in any manner. Again, thank you for your remarks. Kind regards Quinta Arratz
We were beyond pleased with our stay this week! It couldn't have been better. The views were spectacular and the staff was extremely attentive. I hope to visit again ASAP! Thank you so much to Victor, Lucia, and the staff.
Thank you very much. We appreciate your preference by staying with us. It was a pleasure having you as guest at Quinta. Nuestra casa su casa.
Great hospitality, the host Victor was awesome very informative of area and he even went out of his way to make reservations for us for dinner. If you want to relax this is the spot. I would recommend this to family and friends. We will definitely come back.
Thank you very much Joe for your recommendation. It is good to know that you enjoyed your staying. It will be our pleasure to host you again whenever you would like to come back.
Property is beautiful! Staff was very attentive, rooms were nice and clean. We were greeted and assisted every step of the way. Breakfast was delicious. Property is at the start of “Ruta Del Vino”, it is easy to access but it is still a drive to most wineries.
We appreciate very much your review. We are very glad that you enjoyed your staying with us.
After a day of touring the wine valley, we arrived at Quinta Arratz. Even though we stayed in February when the weather is mild, a summer stay would be very comfortable because of the many trees for shade and of course the large pool. Our breakfast was absolutely delicious. Reserve early; there are only 6 rooms.
Thank you for your comment.