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El Cielo Resort

Property class: 5 and above
VIP Access

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Photo gallery for El Cielo Resort

Exterior
Exterior
Chapel
Lake view
Owners | Jetted tub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Valle de Guadalupe, BC, 22755
  • Place, Bibayoff Winery
    ‪4 min drive‬
  • Place, Adobe Guadalupe Vineyard
    ‪8 min drive‬
  • Place, Monte Xanic Winery
    ‪12 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(53 reviews)
  • Vineyard view
  • 479 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Master Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Master Suite

10.0 out of 10
Exceptional
(11 reviews)
  • Vineyard view
  • 1052 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Residence

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Residence

7.4 out of 10
Good
(3 reviews)
  • Vineyard view
  • 2669 sq ft
  • 3 bedrooms
  • Sleeps 4
  • 2 King Beds, 2 Queen Sofa Beds, 2 Double Beds and 1 King Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(23 reviews)
  • Vineyard view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Valle de Guadalupe

El Cielo Resort places you 20.3 mi (32.6 km) from El Mirador and 20.6 mi (33.1 km) from Caracol Museum. This 95-room, 5-star hotel welcomes guests with 2 restaurants, a winery, and an outdoor pool.

What's nearby

  • Bibayoff Winery - 4 min drive - 1.7 miles
  • Ejidal El Porvenir Park - 5 min drive - 2.1 miles
  • Adobe Guadalupe Vineyard - 8 min drive - 2.8 miles
  • Monte Xanic Winery - 12 min drive - 5.4 miles
  • L.A. Cetto Winery - 27 min drive - 11.4 miles

Getting around

  • Tijuana Intl. Airport (TIJ) - 112 min drive

Restaurants

  • ‪La Cocina de Doña Esthela - ‬9 min drive
  • ‪Decantos vinícola - ‬12 min drive
  • ‪Bloodlust Winebar - ‬8 min drive
  • ‪Finca Altozano - ‬9 min drive
  • ‪La Lupe en Finca Altozano - ‬9 min drive

About this property

El Cielo Resort

El Cielo Resort features a winery, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, a seasonal outdoor pool, and express check-in.
50-inch flat-screen TVs are available for entertainment, and guests can stay connected with free wired internet. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include balconies or patios, iPod docks, and private yards.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Latitud 32
  • Polaris

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace
  • Vineyard

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 2 floors
  • 33 buildings
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 75 per pet, per day
  • Dogs only
  • 1 total (18 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 10 to 20 for children
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to October.
  • Pool access available from 8 AM to 8 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

El Cielo Winery Resort Karisma Valle de Guadalupe
El Cielo Winery Resort Karisma
El Cielo Winery Karisma Valle de Guadalupe
El Cielo Winery Karisma
El Cielo Winery Resort By Karisma
El Cielo Resort Hotel
El Cielo Winery Resort
El Cielo Winery Resort By Karisma
El Cielo Resort Valle de Guadalupe
El Cielo Resort Hotel Valle de Guadalupe

Frequently asked questions

Is free cancellation available at El Cielo Resort?

El Cielo Resort offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at El Cielo Resort?

As of Apr 14, 2026, prices found for a 1-night stay for 2 adults at El Cielo Resort on Apr 15, 2026 start from $481, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of El Cielo Resort?

This hotel is located in Valle de Guadalupe, close to Las Nubes Wineries and Vineyards, Winery Vena Cava, and Ejidal El Porvenir Park. You'll also find Adobe Guadalupe Vineyard and Parque La Joya within a short drive.

Does El Cielo Resort feature a casino?

No, El Cielo Resort doesn't have a casino.

Will I find an indoor pool at El Cielo Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8 AM and 8 PM and the seasonal pool is normally open from March until October.

Does El Cielo Resort have a restaurant that serves breakfast?

Yes, El Cielo Resort has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will El Cielo Resort allow pets to stay for free?

Although they can't stay for free, dogs are welcome at El Cielo Resort for a fee of USD 75 per pet, per day. The property also provides food and water bowls.

Does El Cielo Resort have a wedding venue on site?

Take advantage of the wedding venue at El Cielo Resort if you plan to say "I do" during your trip.

El Cielo Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1006 reviews
Rating 8 - Good. 140 out of 1006 reviews
Rating 6 - Okay. 69 out of 1006 reviews
Rating 4 - Poor. 26 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Haikui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lakes and vineyards were beautiful. The villas were clean and staff was efficient.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marcy

Stayed 2 nights in Dec 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

yansy

Stayed 2 nights in Dec 2025

10/10 Excellent

Rumman, Costa Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing experience
Stayed 2 nights in Dec 2025

10/10 Excellent

ERNESTO, CALEXICO

Stayed 1 night in Dec 2025

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities
Great vineyard immersion experience
Stayed 3 nights in Nov 2025

10/10 Excellent

Walter

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
First time at El Cielo, and we were so glad we decided to stay there. The service we received was top level. We have visited Valley de Guadalupe several times, but this is the first time we experience this level of excellence. The room is nicely decorated, well kept, and very clean. I definitely recommend this resort, and we look forward to staying there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

raffi

Stayed 2 nights in Nov 2025

10/10 Excellent

april

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful setting and our rooms for the different family members for a wedding were very clean and roomy. Thank you Expedia & El Cielo for the bottle of wine left for us complimentary.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities
Padrísimo todo. Alex de recepción fue muy amable, nos dio miles de recomendaciones y un upgrade. El hotel está perfecto y precioso. Regresaría 100%
Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Stayed 3 nights in Nov 2025

4/10 Poor

Ricardo

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We visited this resort to celebrate our 1 year anniversary. We were very happy to hear our room had been upgraded to a better room. The evening we decided to fill up the hot tub and have a romantic evening. Well that turned bad quickly. We tried to drain some of the water and realized the drain was clogged and black sand and dirty sewer water came out the shower drain. We didn’t realize it until the smell came from the shower. We quickly called room service and a lot of people came to the room to contain the flooded bathroom. The quickly dried and unclog the drains and clean up the dirty sand. After they left the smell was still present but led the door closed hoping the smell would have gone away only to see that in the morning some of that smell was still present. I mentioned it to the service representative upon check out and as she was very nice on check in didn’t seem to really have compassion of the situation we endured. I honestly think we would’ve told to move but I think because of how booked the resort was they didn’t offer. For how much the expectation was when we arrived based on the resort itself we were very disappointed in the way it was handled.
Stayed 2 nights in Oct 2025

10/10 Excellent

Isaiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had very easy check in and the views were amazing. Wonderful weekend getaway will definitely visit again and recommend to family/friends. Felt very safe thank you el cielo!
Stayed 2 nights in Oct 2025

10/10 Excellent

Pablo

Stayed 4 nights in Sep 2025

2/10 Terrible

Magali

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not Luxury at All – Total Waste of Money I booked this hotel through Expedia expecting a luxury experience, but it was anything but. The room was part of new construction, but the quality was shockingly poor — sloppy finishes, grout residue everywhere, and a generally unfinished feel. It looked like no one bothered to do a final clean after construction. The cleanliness was unacceptable. I found makeup residue on the vanity from a previous guest, dirty windows, and linens that didn’t seem fresh. Several surfaces were clearly not cleaned properly — definitely not the standard you'd expect from a “luxury” hotel. Service was just as disappointing. Despite visiting in low season with the hotel nearly empty, the management refused to accommodate a late checkout or room change. They blamed an “event,” but a staff member later admitted there was no such event happening. It felt dishonest and unprofessional. This hotel is all about appearances and false advertising. Definitely not worth the high price. I would not stay here again and strongly recommend others look elsewhere.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jaime Zenizo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and areas
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Edvard

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 4 nights in Sep 2025

10/10 Excellent

Lara Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le doy 100 en todo

Todo estuvo simplemente perfecto ! Si por algo se distinguen en por ese excelente nivel de servicio que tienen, el compromiso de su gente en maravilloso. Instalaciones limpias, ordenadas cuidando cada detalle para hacer de nuestra estancia algo inolvidable.
Stayed 1 night in Oct 2025

8/10 Good

Janelle

Stayed 3 nights in Sep 2025

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great weekend getaway!
Stayed 1 night in Sep 2025

10/10 Excellent

hasmik

Stayed 3 nights in Sep 2025

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