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Recent guest reviews

Everything about our stay was perfect! The room was very nice and clean and the service was spectacular! We will be coming back for sure!

Room clean and spacious.

Lack of amenities and service

The property is beautiful and very Nice Rooms are spacious and clean Definitely coming back for another stay

Very friendly personal. Beautiful place. We loved it. We will come back!!! Confusing phone communication Room not really clean

The property is very nice but is very american and it does not have the Baja flavor. It looks and feels as you are in a suburb in Florida. There is nothing going on in the lobby for guests, concierge Christian was very helpful though with recommendations and reservations at vineyards and restaurants

This property was gorgeous, and isolated. My only problems I had was that we didn’t have hot water amor a light in the bathroom so they had to fix that. Also we didn’t get any coffee pods and someone had to go get us some. We wished the jacuzzi was free and that the pool was open but you know, covid!

the Master suite was very clean and very spacious.

Our stay here was excellent. The staff was all very friendly and helpful as well as english speaking. The room and location is extremely tranquil and beautiful. We had breakfast in one of the properties restaurants which was delicious. My only comment would be that they need room service and maybe a spa.

Great hotel next to all the wineries , but still missing a spa and things to do with kids in the same hotel

Carretera Guadalupe-El Tigre Parcela 118 Valle de Guadalupe BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Winery

El Cielo Resort places you 22.9 mi (36.8 km) from Caracol Museum and 22.9 mi (36.9 km) from State Center for the Arts. This 95-room, 5-star hotel welcomes guests with 2 restaurants, a winery, and an outdoor pool.


Dining

Enjoy dining at one of 2 onsite restaurants including Latitud 32, which specializes in fusion cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. Cooked-to-order breakfast is offered for a fee each morning from 8:00 AM to 11:00 AM.


Rooms

50-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include balconies or patios, iPod docks, and living rooms.


Property features

Built in 2017, the brand new El Cielo Resort features a winery, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a seasonal outdoor pool.

Room options

Master Suite

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Residence

2 King Beds, 2 Queen Sofa Beds, 2 Double Beds and 1 King Sofa Bed | Sleeps 12

Junior Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Junior Suite, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for El Cielo Resort

Everyone (2) Couples (4) Family (3)
5
Family Partner Couples

Everything about our stay was perfect! The room was very nice and clean and the service was spectacular! We will be coming back for sure!

By on Dec 21, 2021

Review comment responded on Dec 24, 2021

Thank you for your recent positive comments on your stay at El Cielo Winery Resort. It is a privilege to have had you with us and we hope to be the choice of your stay in your upcoming trips to Valle de Guadalupe. Stay tuned for the new Experiences at El Cielo Winery Resort Best Regards

5
Friends

Room clean and spacious.

By , from Newport Coast on Dec 5, 2021

Review comment responded on Dec 8, 2021

We appreciate your comments. We look forward to your visit in our wonderful facilities to continue providing our excellent services! Sincerely, El Cielo Winery & Resort.

3
Family

Lack of amenities and service

By , from Fort Lauderdale on Oct 4, 2021

Review comment responded on Oct 20, 2021

Dear Antonio, thank you for your comments on your recent stay at El Cielo Winery Resort, based on your feedback we acknowledge that your stay was not as prestine as your first Experience. We apologize for the inconvenience suffered, please let us know in advance of your future Travels in order for us to make it extra special. Best regards

5
Family

The property is beautiful and very Nice Rooms are spacious and clean Definitely coming back for another stay

By on Sep 12, 2021

Review comment responded on Oct 20, 2021

Dear Philip, thank you for your recent positive comments on your stay at El Cielo Winery Resort. It is a privilege to have had you with us and we hope to be the choice of your stay in your upcoming trips to Valle de Guadalupe. Stay tuned for the new Experiences at El Cielo Winery Resort. Best Regards

5
Friends

Very friendly personal. Beautiful place. We loved it. We will come back!!! Confusing phone communication Room not really clean

By on Jun 22, 2021

5
Partner Couples

The property is very nice but is very american and it does not have the Baja flavor. It looks and feels as you are in a suburb in Florida. There is nothing going on in the lobby for guests, concierge Christian was very helpful though with recommendations and reservations at vineyards and restaurants

By on Jun 9, 2021

5
Everyone

By on Feb 22, 2021

Review comment responded on Mar 19, 2021

Thank´s for the rating!

4
Partner Couples

This property was gorgeous, and isolated. My only problems I had was that we didn’t have hot water amor a light in the bathroom so they had to fix that. Also we didn’t get any coffee pods and someone had to go get us some. We wished the jacuzzi was free and that the pool was open but you know, covid!

By on Feb 15, 2021

2
Friends

the Master suite was very clean and very spacious.

By on Feb 19, 2020

Review comment responded on Feb 24, 2020

Thank you very much for your comments, this helps us What do we need to improve your rating on us?

5
Partner Couples

Our stay here was excellent. The staff was all very friendly and helpful as well as english speaking. The room and location is extremely tranquil and beautiful. We had breakfast in one of the properties restaurants which was delicious. My only comment would be that they need room service and maybe a spa.

By on Sep 10, 2019

Review comment responded on Oct 10, 2019

Hello very good day We appreciate your feedback and will work on improving every detail you tell us

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