SureStay Hotel by Best Western Ottawa

Hotel in Ottawa with free breakfast and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
24/7 front desk
Air conditioning
Parking included

Explore the area

212 E 23rd Street, Ottawa, KS, 66067

Place, Ottawa University
‪3 min drive‬
Place, Forest Park
‪6 min drive‬
Place, Old Depot Museum
‪6 min drive‬

Room options

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Exceptional

Sleeps 2
1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
1 King Bed and 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Very good

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

Sleeps 4
2 Queen Beds

About the neighborhood

Ottawa

SureStay Hotel by Best Western Ottawa places you within a short walk of Prairie Spirit Trail State Park and within a mile (2 km) of Teen Park. This 52-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

Teen Park - 20 min walk - 1.1 miles
Ottawa University - 3 min drive - 2.0 miles
City Park - 4 min drive - 2.5 miles
Forest Park - 6 min drive - 3.4 miles
Old Depot Museum - 6 min drive - 3.4 miles

Getting around

Kansas City International Airport (MCI) - 69 min drive

Restaurants

‪Love's Travel Stop - ‬15 min walk
‪Smoked Creations BBQ - ‬6 min drive
‪McDonald's - ‬4 min walk
‪Dairy Queen - ‬2 min drive
‪Sonic Drive-In - ‬2 min drive

About this property

SureStay Hotel by Best Western Ottawa

Hotel in Ottawa with free breakfast and a 24-hour front desk

SureStay Hotel by Best Western Ottawa features an indoor pool, free WiFi in public areas, and a business center. There's free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This hotel also has express check-out.

32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Weekly housekeeping is available.

Recreational amenities at the hotel include an indoor pool.

Similar properties

Deluxe Studio Suite, 1 King Bed, Non Smoking | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Breakfast included
Pet friendly
Parking included
Free WiFi

$81 nightly

Oct 12 - Oct 13

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

Indoor pool

Family friendly

Crib (surcharge)
In-room microwave
In-room refrigerator
Indoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (weekly)

Business services

Business center

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Stair-free path to entrance
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible van parking

Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Crib (surcharge)
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch flat-screen TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in fee: USD 25.00

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 25.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 25.00 per pet, per day
2 total (80 lbs is the maximum weight per pet)
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 12.0 per night
Cribs/infant beds are available for USD 5.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 25.00 per pet, per day
Service animals are exempt from fees
Early check-in fee: USD 25.00 (subject to availability)
Late check-out fee: USD 25.00 (subject to availability)
Crib (infant bed) fee: USD 5.0 per night
Rollaway bed fee: USD 12.0 per night
Administrative fee: USD 1.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 3:00 PM—-2:00 AM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Pool access available from 10:00 AM to 10:00 PM.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Ottawa

SureStay Ottawa

Ottawa Best Western

SureStay Best Western

SureStay Hotel Ottawa Best Western

SureStay Ottawa Best Western

SureStay Hotel Best Western Ottawa

SureStay Best Western Ottawa

SureStay Hotel Ottawa by Best Western

SureStay Hotel Ottawa

Best Western Ottawa Inn

Surestay By Best Ottawa Ottawa

SureStay Hotel by Best Western Ottawa Hotel

SureStay Hotel by Best Western Ottawa Ottawa

SureStay Hotel by Best Western Ottawa Hotel Ottawa

Frequently asked questions

What can I see within easy reach of SureStay Hotel by Best Western Ottawa?

This hotel is located in Ottawa within a short 13-minute walk of Prairie Spirit Trail State Park. You'll also find Old Depot Museum and Forest Park within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Ottawa?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ottawa on Oct 19, 2025 start from $71.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Hotel by Best Western Ottawa?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western Ottawa have a casino at the property?

No, SureStay Hotel by Best Western Ottawa doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Ottawa?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What amenities will couples enjoy at SureStay Hotel by Best Western Ottawa?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include free Internet access.

Are there hot tubs at SureStay Hotel by Best Western Ottawa?

No, this hotel doesn't have a spa tub.

Does SureStay Hotel by Best Western Ottawa feature a restaurant that includes a breakfast menu?

SureStay Hotel by Best Western Ottawa offers free continental breakfast each morning though there is no restaurant.

Does SureStay Hotel by Best Western Ottawa allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at SureStay Hotel by Best Western Ottawa for a fee of USD 25.00 per pet, per day.

Does SureStay Hotel by Best Western Ottawa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at SureStay Hotel by Best Western Ottawa?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western Ottawa.

SureStay Hotel by Best Western Ottawa Reviews

7.6

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Okay

Barbara

Traveled with family

Jul 1, 2025

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

poor

We had trouble with the card entering the room every time, when we were ready to leave the card didn't work at all. Had to get 2 different people to help from the desk to get our door open. The room could of been swept better. I wouldn't stay here again, members of the family were in a different part of the hotel and it was better.

Stayed 2 nights in Jun 2025

4/10 Poor

Gale

Traveled with family

Jun 30, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

I'll never stay here again. Card key barely worked, ice machine was not working, swimming pool was shut down.

Stayed 1 night in Jun 2025

8/10 Good

Desiree

Jun 30, 2025

Stayed 2 nights in Jun 2025

6/10 Okay

Kimberly

Jun 28, 2025

Stayed 1 night in Jun 2025

2/10 Terrible

Rainer

Jun 25, 2025

Stayed 3 nights in May 2025

8/10 Good

Colleen

Jun 22, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

David

Jun 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Stayed 4 nights in May 2025

2/10 Terrible

Erick

Jun 1, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They have a high cost of too much stay.

Stayed 1 night in May 2025

6/10 Okay

Charles

Business traveler, Traveled with family

May 10, 2025

Liked: Cleanliness, staff & service

It was ok

Stayed 1 night in May 2025

10/10 Excellent

Evelio

Traveled with family

May 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

4/10 Poor

Daisha

May 3, 2025

Stayed 1 night in May 2025

6/10 Okay

Greg

Apr 27, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Riley

Apr 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Apr 2025

8/10 Good

Terra

Apr 25, 2025

Stayed 1 night in Mar 2025

6/10 Okay

Bonnie J

Apr 21, 2025

It was not anything like the pictures. The beds were comfortable. But all in all I was disappointed because I was expecting it to be like the pictures.

Stayed 2 nights in Apr 2025