Amanda the owner has phenomenal communication skills. I had some internet issues when making the reservations. She was patient and kind in walking me three each step. This unit was the perfect size for my husband, myself and our BoBo, a 13 yr old canine. The rental was sparkling clean, bright, & cheerful with no clutter. The unit was private & quiet with its own parking spot, easy combination entry. The king size bed comfy, black out curtains perfect for sleeping in. In the Kitchen was a bonus coffee/tea station, ‘smote kits.