El Hierro Vacation Packages

We arrived late at night to find our room infested with cockroaches. Reception tried to play it down to climate but in all honesty, the room condition probably could be improved to prevent this from happening. This wasn’t our first stay in Tenerife or Canary Islands in general- never experienced this before. We changed rooms the same night. The room was very spacious with lots of storage and comfortable bed. The doors to the bathroom kept getting stuck, however, which might cause issues for children staying. The breakfast was nice, however arriving at 10am there was not much left and it was not refilled anymore. The pool area is ok, after rain, or kids splashing it would not be swept dry at all, similar to staircases which I found dangerous. Equally, nobody collecting the horrible PAPER cups they serve your drinks in. Bins are provided but not many people do it themselves. The two bars are very slow, day or night with one person serving at a time. The lunch menu at the bar is limited and just ok. We ended up going out for most meals. Most restaurants were 20 mins walk away or a short taxi ride away. We did dine at the hotel Asian restaurant one night which was pretty good. Overall we will not be returning to this hotel.

Had a great stay, the room was clean, spacious and the beds were comfortable. Great location to the main strip and shops. Would stay again :)