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Quality Inn

2.5 out of 5.0

Recent guest reviews

Good rooms and pretty good service. A great place to go with a large group of friends. The Continental breakfast was disappointing with hardly any fruit, for some reason. Had to try and scrounge fruit from the little place in the hotel that sells an amazing quinoi salad with veggies.

This place has a small pond size lake with about a hundred ducks swimming around. Woke up early the next morning and there wasn't one in sight. Went for a nice walk around the pond and then in for a great breakfast. On leaving about an hour later, noticed the pond full of ducks again...not sure where they disappeared to during the night. Nice hotel and great quiet location.

On our second last night of our business trip, my Husband and I stay at the Quality Inn, Grand Falls. A very nice setting, with a pond and ducks outlining the parking lot. The hotel itself looks grand, and the lobby area is modern and exceptional. We climbed the stairs to our room, and entered a really old unrenovated room. There was a double bed and 2 single beds. In my opinion, too cluttered. The bathroom was clean, but very 'tired', needs repair badly. The second floor rooms have a small balcony. That needed cleaning badly. It was home to spiders and their webs!! Breakfast was simple too. Don't expect a large variety. A comfortable quick stay. Recommend if nothing else available

As the title of my review indicates, this isn't a great hotel. "Près du Lac" is very misleading, it's near a man made pond. Everything about the motel is outdated including the very sad looking breakfast spread.

Great cabin that allows dogs. Fridge, TV, deck and a great view of the duck pond!! Queen size bed was comfortable. Great spot to stay near Grand Falls. Nice little road going from the hotel to the cabins gives additional privacy while being close to the hotel. Also get to cross the worlds shortest covered bridge.

We stayed in a cabin by the pond with young children. Very nice to sit on the porch and have a few drinks while the kids fed the ducks in the pond. This isn't the Hilton, so don't come here expecting fine dining and white linens. Everything was clean and comfortable and the water pressure in the shower was fantastic. The breakfast was nice and the service from everyone was excellent.

While there are updates to the lobby and resturant the room (cabin) we were given for the night was awful. We must have been the first people to stay in it for months. The carpets, mattress, and broadlooms need replacing heck never mind it needs to be completely renovated. Oh and the continental breakfast was less than desirable. We will not stay there again.

Hotel: recently updated, old, cut up layout, roadside hotel unfortunately re-badged to Quality Inn. Advertised free wi-fi, free breakfast, standard Quality Inn stuff. On check in, we were booked upstairs (had booked ground floor). Took 20 minutes to fix it. Checked in to the smallest room I have ever stayed in. Room is average clean. One desk in the room (very limited place to put your things). One bed. Basic bed, obviously newer mattress, no pillowtop, you can feel the coils. Sheets were clean. No WiFi. Owners were in the building and wandered around after I made several complaints, waving their phones to see if they could find a signal. Even came in the room, but didn't do anything to fix it. They verified we had no signal, then had me call their tech line because they couldn't explain the problem to the tech. SO I called the tech, he said he would try to fix it remotely - no luck, had to use my cell data. WiFi still out when we left the next day. We paid a premium price for this hotel, the highest I have paid at ANY Quality Inn before - a shocking price. I rate this hotel in the seventy dollar roadside hotel class - we paid well over double my rating for this hotel. Breakfast - it's advertised as Quality Inn complimentary - be prepared for a shock: In the morning we went to the breakfast. It is NOT free - go to the front counter and get a coupon for $5 off. One Coupon you can use at the cafe located in the hotel, but operating as a separate business. For that $5 you get a free coffee and one of the cheapest sandwiches they have in the Cafe - you can't buy but two of their choices for the $5 coupon. We took the egg mcmuffin. Breakfast is prepared behind the counter by three very slow staff. Despite the pre-made food being stacked in bins (obviously purchased somewhere else), it took 9 minutes to heat the two sandwiches and the coffee. Tasty, but very tiny sandwich. Nothing is free here. There is No fountain for drinks. You can buy a $3 bottle of water or $3 juice. I am used to Quality Inn providing a full buffet breakfast - you know, waffles, eggs, muffins, cereals and drinks. Not so here. The hotel was perhaps 20% capacity. Not sure what they would do if they were full. There is a train track runs by. The train blows its whistle when it passes. Location is convenient, just off the TCH, but I cannot recommend this hotel for any reason - although a fresh facelift was given, it is still a very old building, and is just a roadside Inn that somehow the owners were able to badge as Quality Inn. That badge was the only reason I booked here. Here's some kickers: Flies in the room. The hotel amenities advertise free breakfast - I dispute that completely, it is misleading. The WiFi claim was also misleading - clearly it is not reliable and they can't service you if there's an issue. Carry a turbo stick if you are like me and require internet for work. Don't get lost - this place has a very confusing layout, no signage for rooms and the front staff couldn't tell us how to find it - took three tries to find the room, and one other couple trying to find a room completely lost when we were trying to check in - they were more than 20 minutes leaving the lobby then coming back to complain they couldn't find it - front clerk had no idea how to direct them to the right "arm" of the hotel - more like spider legs. I don't know if they ever found their room. The pool looked nice, we didn't try it though. I took pics but can't post from my mobile for some reason, will probably be able to edit this review with pics when we get home. DEPOSIT: despite paying up front (pre-paid hotel), when we arrived, they took my card and then charged an additional 200 deposit. To be fair, the expedia ad did say the hotel charged a 100 percent deposit - I missed that in the fine print - but the deposit grossly exceeded that 100 percent mark. Supposedly, it is in case you have a wild party. We got it back the following day... but this is new, never had it happen at a Quality Inn and will not happen again (we switched chains for the rest of the trip). There is No microwave. No fridge. Nothing really to redeem this property. I'm afraid the owners will have a hard time even making the property taxes on an annual basis if they can't pick up their socks. Oh - I did ask for a cut on the rate the next day, since their was no internet. They owners refused, but said they would speak to Choice hotels and see if they would give me a reward point for my inconvenience. I have stayed in hotels that were worse, but they were cheap and I knew it going in. This one is a cheap hotel masquerading under the Quality Inn banner. Both thumbs down I'm afraid.

This is an ok hotel, we had no problems staying here. Both French and English are spoken here. Plenty of room to park a large vehicle, rooms are a bit dated, but clean and everything in the room worked ok. Hotel restaurant was painfully slow, and breakfast is not complimentary, you only get a $5 off coupon. Staff was friendly.

We were eager to stay once again at this Quality Inn, based on past positive experiences and fond memories. We checked in and asked for a room on the 2nd floor so we wouldn't have anyone overhead. Considering the few cars in the parking lot, that was probably an unnecessary precaution. It was 6 pm as we made our way to the dining room, looking forward to a bowl of their excellent seafood chowder on a chilly March evening. Not too be!! Though the dining area was still there, the hotel kitchen had been replaced by pret-a-manger counter that also handled drive-by orders. No seafood chowder, no hot meals, though the pleasant server said she could heat up any sandwich we chose. Disappointed, we opted to eat out. That night after an acceptable supper at PizzaBoy in Grand Falls, we turned in. I was awakened by voices at 3:30 am coming from the room beneath ours. A troubled sleep followed until we woke at 7am. We went for our complimentary breakfast after asking why in an mostly empty hotel, they would put us in a room over another occupied room. The hotel's complimentary breakfast turned out to be a $5.00 coupon off the cost of whatever we chose. The restaurant part of the hotel is managed by a separate entity. My wife discovered she had selected a petrified muffin which needed a dunking in her hot tea before she could bite through it. Needless to say, we will only return to the memories of what once was a favourite stop.

10039 Route 144 St. Andre NB

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Quality Inn places you within a few miles (5 km) of Grand Falls and Commission Des Chutes and De La Gorge. This 80-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. In central St. Andre, the hotel is also close to Grand Falls Golf Club.


Dining

Free full breakfast is served each morning from 6 AM to 10:30 AM.


Rooms

All of Quality Inn's 80 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers, ironing boards, and desks are also available.


Property features

Guests staying at Quality Inn enjoy an indoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. A multilingual staff is on hand to help with luggage storage, and offer sightseeing advice. Additional amenities include a sauna, free WiFi in public areas, and 6 meeting rooms.

Room options

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Queen 1 | Full 1 | Sleeps 4

Room, 1 Double Bed

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

65% of guests recommend this hotel

Total of 132 reviews