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West End Hotel - Hostel

2.0 out of 5.0

Recent guest reviews

This hotel was very convenient to many places. The rooms were very good but the service was outstanding. We got a daily continental breakfast that was pretty good. They had everything except hot foods.I would definitely recommend them.

Stopped at The West End Hotel whilst on a trip up to the Christmas Markets.Staff were ever so welcoming ,the hotel is well located and our room was very clean and comfortable,breakfast was fantastic....will use this hotel again if up in Edinburgh.

This hostel would have been fab if the room had actually been finished. We were with a uni trip so understand there was a lot of us to find room for but we paid full price for a bed the same as everyone else and the room was not finished. We were unable to check in until a lot later in the day (early evening) rather than 2 o'clock. There was no toilet seat in our bathroom!! many of us bought this up over the weekend and we received no apology or effort to rectify situation. In fairness, we got a drink each but honestly it doesn't make up for the fact there was no toilet seat. We also weren't allowed to shower on our first night because that was also unfinished. This would probably be a nice hostel had the room been complete but we weren't offered an apology for the room and I think it was unfair we paid for a full price room when it was incomplete. Sorry to be such a negative nancy but we were disappointed

I had stayed here a few times a couple of years before my recent visit so it was interesting to find if anything had changed. So decor hadn't changed at all, still the same, in a combination of brown and black colours, the entrance and bar still the same, clean and attractive, not a bad place to visit if you want a drink. The building itself is nice and in an attractive setting, quite far from the city centre compared with other hostels but not if you're a keen walker, then it's probably fairly close. Parking is easy and free after 6.30pm so you can get your car close by which is useful because the dorms don't have any lockers so you may want to keep valuables in your car. Which leads us to the main problem with this hostel because if you're staying in a dorm with strangers then it's a hostel and not a hotel. If you have a private room then it becomes a hotel. Unfortunately the dorms don't have full size lockers you can put a bag in and the necessity of having lockers was brought home on my second night when this Eastern European guy in his 20's, I think he may have been Ukranian or Russian from the language, would come in and out of the dorm throughout the night, wander about muttering to himself, had a fetish for bag zips, all I could hear was zips being opened and closed all night and on one occasion he had a rake through my rucksack. I noticed other people were sleeping with their bags on their beds probably for that reason. So I got up and stashed my stuff in the car and just slept on the dorm bed fully clothed because I did not feel safe with this guy around. To round it off a full compliment of three fire engines, police and ambulance turned up to a fire across the road which had them all up out of bed to watch the spectacle between 5am and 6am. At this point I had a shower , left the hostel and got a couple of hours sleep in the car. Which brings me to the showers. I remember them being a lot cleaner than this, certainly the shower room could use a lick of paint because there's a lot of mould appearing and I don't think showers or dorms are cleaned daily. Only one toilet as well to serve dozens of people so hopelessly inadequate if you need the toilet. Finally I would say the hostel is understaffed. I only saw one guy the whole time that worked there. He was pleasant enough but I think his bar duties in addition to everything else was too much for one young guy and if there was any trouble I don't think he could provide much security on his own. Probably another reason cleaning is sub par at this hostel in the dorms and shower areas. Everywhere else is clean enough.

Hotel-like atmosphere with a clean dorm (female only). Dorm room was small but area is residential and quiet. Few minutes walk from city centre and close to Haymarket station. Inexpensive breakfast available.

Stayed here while attending the Military Tattoo in August. At about a mile and a half walk from the castle, it's not exactly super close. The rooms are nicely apportioned, though already showing signs of wear, the carpets weren't amazingly clean, and we had issues with some things working correctly in the room. Expensive, but on par with others in Edinburgh. Service was okay, but not anything special.

Ended up stuck in Edinburgh for a night after getting lost in Waverly train station and missing the last train! Found the West End Hotel and got a bed for £14 (think a room was £70 something, which is probably reasonable on a week day having checked around). I did get a little lost trying to find it after my phone died (it's in a very pleasant residential area just out of the city centre); but the next day i found it to be about a 20 min walk from the station. So far enough you don't have any drunks singing outside all night but only a short stroll to go and get merry yourself. Hotel/ hostel itself is also very pleasant. Nice and clean in this grand old former-apartment building (I'm assuming). Staff were all very lovely and great fun, particular shout-out to Aussie lad from reception/bar (Michael i think?) who checked us in and served us most the night. Don't know if he was gunning for sales or for tips but he was definitely earning both, and whilst I was gone before breakfast in the morning the restaurant looked very nice when it was all set up the evening before. Didn't actually get much sleep after going out for dinner and coming back to a snorer in the bunk one over but not exactly the hotels fault, and I'd hopefully be back again.

Make sure you don't get a room on the top floor of you have heavy cases as no lift and four flights of stairs was a joy! Friendly staff and nice bar. Clean room and good shower. Breakfast was chaotic if you came late! Untidy....Food ok though

To see Leona Rae and food. All excellent, food is large portions and bar is reasonably priced. Staff very friendy, decor is really good. Would recommend as live music on a Friday and Saturday night and relaxed atmosphere.

Found this place on google as the nearest place to where we were called and managed to get a table within ten minutes. We only had burgers and a drink but the burgers were delicious and the staff were friendly. I would return.

35 Palmerston Place Edinburgh Scotland

Hotel highlights

  • Walking distance to Edinburgh International Conference Centre and Scottish National Gallery of Modern Art
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Laundry facilities

Located in Haymarket, West End Hotel - Hostel is a leisurely stroll from popular sights such as Edinburgh International Conference Centre and Scottish National Gallery of Modern Art. This 10-room hostel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and laundry facilities. It's also close to Princes Street Gardens and Murrayfield Stadium.


Start your day off with full breakfast, available for a fee. At the end of the day, unwind with a drink at the bar/lounge.


Guests can expect to find free WiFi. Hair dryers are also included.

Property features

Guests staying at West End Hotel - Hostel enjoy free WiFi in public areas, laundry facilities, and a garden. Front-desk staff can assist with luggage storage and tours/tickets.

Room options

18 Bed Mixed Dorm with Shared Bathroom – Room 2

Twin 1 | Sleeps 2

24 Bed Mixed Dorm with Shared Bathoom – Room 1

Twin 1 | Sleeps 1

9 Bed Mixed Dorm Ensuite – Room 3

Twin 1 | Sleeps 1

12 Bed Female Dorm Ensuite – Room 4

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend this hotel

Total of 294 reviews