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ISKÖ Chalets Hotel

4.0 star property
Mountain ski retreat with restaurant and bar/lounge

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Photo gallery for ISKÖ Chalets Hotel

Seasonal outdoor pool
Superior Chalet, 2 Bedrooms, Mountain View | Living area | 30-cm TV with cable channels, fireplace
Family Chalet, 3 Bedrooms | Premium bedding, pillowtop beds, in-room safe, individually decorated
Exterior
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Spa

Explore the area

View in a map
711 route de Gourette, Eaux-Bonnes, 64440
  • Place, Gourette Ski Resort
    ‪11 min walk‬
  • Place, Formigal Ski Resort
    ‪43 min drive‬
  • Place, Basilica of Our Lady of the Rosary
    ‪48 min drive‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪59 min drive‬

Room options

View all photos for Deluxe Chalet, 1 Bedroom

Deluxe Chalet, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Chalet, 1 Bedroom

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Chalet, 2 Bedrooms, Mountain View

Premium Chalet, 2 Bedrooms, Mountain View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Chalet, 2 Bedrooms, Mountain View

  • 527 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Superior Chalet, 2 Bedrooms, Mountain View

Superior Chalet, 2 Bedrooms, Mountain View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Chalet, 2 Bedrooms, Mountain View

  • 614 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Chalet, 3 Bedrooms

Family Chalet, 3 Bedrooms | Premium bedding, pillowtop beds, in-room safe, individually decorated

Family Chalet, 3 Bedrooms

  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Chalet Privilege 4 pers

Premium bedding, pillowtop beds, in-room safe, individually decorated

Chalet Privilege 4 pers

  • Sleeps 4

View all photos for Suite Chalet 4 pers

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite Chalet 4 pers

  • Sleeps 4

View all photos for Chalet Deluxe 2 pers

Premium bedding, pillowtop beds, in-room safe, individually decorated

Chalet Deluxe 2 pers

  • Sleeps 2

View all photos for Family Lodge 6 pers

Premium bedding, pillowtop beds, in-room safe, individually decorated

Family Lodge 6 pers

  • Sleeps 6

About the neighborhood

Eaux-Bonnes

ISKÖ Chalets Hotel is within a 15-minute walk of popular attractions such as Gourette Ski Resort. This 4-star aparthotel has 47 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.
View more Aparthotels in Eaux-BonnesOpens in a new window

What's nearby

  • Gourette Ski Resort - 11 min walk - 0.6 miles
  • Pyrénées National Park - 28 min drive - 20.6 miles
  • Formigal Ski Resort - 43 min drive - 29.4 miles
  • Basilica of Our Lady of the Rosary - 48 min drive - 31.3 miles
  • Massabielle Grotto - 49 min drive - 31.9 miles

Getting around

  • Buzy en Bearn Station - 32 min drive
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 95 min drive

Restaurants

  • ‪Artouste - ‬65 min drive
  • ‪Le Pamplona - ‬14 min drive
  • ‪Hôtel d'Ossau - ‬14 min drive
  • ‪Igloo - ‬13 min walk
  • ‪Maison Cazaux - ‬14 min walk

About this property

ISKÖ Chalets Hotel

Mountain ski retreat with restaurant and bar/lounge
Guests of ISKÖ Chalets Hotel enjoy access to free WiFi in public areas, meeting rooms, and spa services. There's free parking and a free ski shuttle. Staff members can help with accommodation requests, and provide front-desk service during limited hours. Other amenities at this ski aparthotel include a seasonal outdoor pool, a terrace, and a reception hall.
Each apartment is individually decorated and features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. Guests can expect to find free WiFi and a 30-cm TV with cable channels. Pillowtop beds sport premium bedding and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a fireplace, an espresso maker, and a safe.
Recreational amenities at the aparthotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

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  • Parking included
  • Restaurant
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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Snowboarding nearby

Pool/Spa

  • Deep-tissue massages
  • Fenced pool
  • Hot springs nearby
  • Pool gate
  • Seasonal outdoor pool
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site

Family friendly

  • Baby bath
  • Bed rails
  • High chair
  • Pool gate

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 19 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant
  • Dining table

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace

Entertainment

  • 30-cm TV with cable channels

Outdoor areas

  • Deck/patio
  • Outdoor furniture
  • Terrace

Work spaces

  • 2 meeting rooms
  • Coworking space

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board on request
  • Limited-hour front desk
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a national park
  • In the mountains
  • Near the boardwalk/promenade
  • On the riverwalk

Things to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Rock climbing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 47 units
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors, and return the keys

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to May 31:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 350 per stay
  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 11 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 5:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from July to September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services. Contact the aparthotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

ISKÖ BaseCamp Hôtel
Les Chalets de l'Ossau
Isko Basecamp & Eaux Bonnes
ISKÖ BaseCamp & Hôtel Aparthotel
ISKÖ BaseCamp & Hôtel Eaux-Bonnes
ISKÖ BaseCamp & Hôtel Aparthotel Eaux-Bonnes

Frequently asked questions

Is free cancellation available at ISKÖ Chalets Hotel?

ISKÖ Chalets Hotel provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do within easy reach of ISKÖ Chalets Hotel?

This aparthotel is located in Eaux-Bonnes within a short 12-minute walk of Gourette Ski Resort. You'll also find Col d'Aubisque and Ossau Valley Trail within a short drive.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Is there a spa at ISKÖ Chalets Hotel?

Spa services at the aparthotel include deep-tissue massages.

Does ISKÖ Chalets Hotel have a casino?

No, ISKÖ Chalets Hotel doesn't have a casino.

Is there an indoor pool at ISKÖ Chalets Hotel?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool is normally open from July until September.

What will couples enjoy most about a stay at ISKÖ Chalets Hotel?

There are many amenities for couples at this aparthotel, including a fireplace as well as a bar and a restaurant.

Are there hot tubs at ISKÖ Chalets Hotel?

No, this aparthotel doesn't have a spa tub.

Does ISKÖ Chalets Hotel feature a restaurant that includes a breakfast menu?

Yes, ISKÖ Chalets Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does ISKÖ Chalets Hotel allow pets to stay for free?

No, pets aren't allowed at ISKÖ Chalets Hotel though service animals are welcome.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

Where is the closest airport to ISKÖ Chalets Hotel?

The closest major airport to ISKÖ Chalets Hotel is Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.), which is about 23.1 mi away. Another top airport is Pau (PUF-Pau - Pyrenees), which is around 29.1 mi away.

Are there rooms with balconies that I can book at ISKÖ Chalets Hotel?

Yes, every apartment at ISKÖ Chalets Hotel comes with a deck with some featuring mountain views.

ISKÖ Chalets Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 35 reviews
Rating 8 - Good. 9 out of 35 reviews
Rating 6 - Okay. 2 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

9.4/10

Cleanliness

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

nathan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful property mid way up the into the mountains. Cabin was a little small for our family of five. About 15 minutes to the Col d'Aubisque and 15 minutes down into Larun. It is a well placed property. The pool was a great way to relax after a day in the mountains. The hotel attendants were very nice, multi-lingual, and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Roch

Excellent endroit où demeurer, personnel très professionnel et courtois.
Stayed 1 night in Jun 2025

10/10 Excellent

Elisabeth

Traveled with family
Liked: Cleanliness, room comfort

Cozy chalet near Gourette ski resort

Cozy chalet, very nicely renovated and perfectly equipped, with beautiful restaurant / reception area - we visited in the winter but would also love to see it in the summer! Great for families or groups of friends. Well situated.
Stayed 7 nights in Feb 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness
Stayed 4 nights in Jul 2024

8/10 Good

GUILLAUME

Liked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

peter

Stayed 3 nights in Aug 2022

8/10 Good

Chrystelle

Liked: Cleanliness, room comfort

Bel endroit

Nous avons passé 3 nuits dans un chalet prestige qui était très bien équipé et confortable avec une vue magnifique sur la montagne. Toutefois je pense que certaines choses pourraient être améliorées pour que le rapport qualité prix soit plus pertinent. Le tapis dans le salon est usé et taché, le canapé en tissu et les chaises sont aussi tâchés et ne donne pas trop envie de s'y asseoir. Nous avons mis des foutas dessus. Et les draps, bien que propres, avaient plein de petites taches noires. Le lino aussi étaient plein de petites tâches noires qui pourtant pouvaient s'enlever en frottant. Bref, quelques efforts à faire niveau entretien surtout pour le tarif élevé de la nuit mi-septembre. De plus nous avons eu des odeurs d'égouts dans la chambre et des petits vers dans le lit un soir qui étaient tombés d'une poutre. Nous l'avons signalé et nous avons eu des excuses mais aucun geste commercial pour autant. Je suis donc assez mitigée pour conseiller ce lieu, même si le cadre est magnifique, la piscine parfaitement équipée avec une vue époustouflante et le personnel très sympathique. Dernière précision, pas de clim dans les châlets et il a fait très chaud dans la chambre du haut alors que nous sommes mi-septembre, donc à éviter l'été je pense.
Stayed 3 nights in Sep 2025

10/10 Excellent

S

Liked: Cleanliness, amenities, property conditions & facilities
Super location très bon service . Top
Stayed 2 nights in Aug 2025

10/10 Excellent

Marloes

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Alles is aanwezig. Huisje in prima staat, alleen de bedden zijn wat zacht naar ons idee. Zwembad top, restaurant is aanwezig, maar ook ben je snel in andere dorpjes
Stayed 5 nights in Jul 2025

10/10 Excellent

CAROLINE

Traveled with family
Liked: Cleanliness, room comfort
Hotel tres confortable pour un séjour en famille. Je recommande.
Stayed 2 nights in Jun 2025

6/10 Okay

Alain

Traveled with family
Liked: Cleanliness
Le chalet est très bien équipé sauf pour le chauffage.
Stayed 1 night in Jan 2025

10/10 Excellent

Agathe

Traveled with family
Liked: Cleanliness, room comfort

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bébé d’un an. Le lit parapluie et la chaise haute nous ont été mis à disposition. Les chalets sont très confortables et la décoration soignée, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. Nous n’avons pas profité de la piscine car un peu froide (20 degrés) mais le cadre est idéal pour finir ses journées avec un petit cocktail ! L’accueil et le service sont irréprochables. Bref, je recommande. La vue sur les montagnes (quand le ciel est dégagé) est à couper le souffle. Si vous venez à Gourette, c’est ici qu’il faut séjourner !
Stayed 2 nights in Aug 2024

10/10 Excellent

Agathe

Traveled with family
Liked: Cleanliness, room comfort

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bébé d’un an. Le lit parapluie et la chaise haute nous ont été mis à disposition. Les chalets et la décoration sont super, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. On a dîné sur la terrasse les 2 soirs car bébé dormait mais l’hôtel propose un restaurant qui a l’air super. Nous avons profité de cocktails au bord de la piscine c’était un super moment. L’accueil et le service sont irréprochables. Bref, je recommande. La vue (quand le ciel est dégagé) est à couper le souffle : on l’a eu 1 matin sur les 2. L’hôtel est en pleine nature et à 5 min à peine des œufs pour aller se balader en famille… et « suffisamment » excentré du centre de Gourette qui je trouve manque un peu de charme !
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, room comfort

Week-end à Gourette

Notre week-end c'est très bien passé, juste la météo qui n'était pas géniale, mais sinon très beau chalet, très confortable et bonne communication avec le personnel.
Stayed 1 night in Jun 2024

4/10 Poor

Lou-Anne

en arrivant sur place on nous annonce que le restaurant n’est pas ouvert et qu’il n’y a pas non plus de petit déjeuner sur place … le minimum c’est de le préciser lors de la réservation… car compliqué de s’organiser … en arrivant nous trouvons un chalet propre, bien équipé mais cependant quelques détails laissent à désirer : plus d’eau chaude au bout de 3mn, machine à café défectueuse et les femmes d’entretien viennent nous réveiller à 9h alors que nous devons quitter le chalet à 10h…. bref nous sommes déçus de notre séjour et nous aurions aimé un geste de la part de l’établissement……..
Stayed 2 nights in Jun 2024

10/10 Excellent

Marie laure

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

anthony

Traveled with family
Liked: Cleanliness, room comfort

vue superbe sur la montagne

Parfait avec vue superbe sur la montagne
Stayed 5 nights in May 2024

10/10 Excellent

Harmony

Traveled with family
Liked: Cleanliness, room comfort

Détente au milieu des montagnes

Un havre de paix merci pour l’accueil qui était formidable et le chalet vraiment reposant et parfait pour se ressourcer
Stayed 1 night in Apr 2024

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, room comfort
Localisation géographique parfaite (800m au pied de la station) avec navette gratuite. Le personnel est exemplaire : aimable, souriant et bienveillant. Rien à redire. Le restaurant est a recommandé également.
Stayed 1 night in Mar 2024

10/10 Excellent

PHILIPPE

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jade

Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Stayed 2 nights in Aug 2023

10/10 Excellent

Joris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mooie accommodatie. Van binnen veel vernieuwd; van buiten nog renovatiewerk te doen. Centrale voorzieningen (oa zwembad) zijn heel prettig. Voor dinner bestond keuze vooral uit Franse culinaire hoogstandjes terwijl het voor de kinderen simpeler had gemogen. Veel mooie wandelingen zijn met de auto goed te bereiken.
Stayed 6 nights in Aug 2023

8/10 Good

Olivier

Liked: Cleanliness, room comfort

Espérons mieux après les travaux de rénovation en

Le séjour s’est bien passé,,le chalet est par lui-même très bien équipé et confortable…Mais ,,,,pour ce qui est de l’extérieur ( balcon,,terrasse et état des façades en bois ,, ) c’était très dégradé !! La télévision par fibre ne fonctionnait pas,, et la piscine et restaurant étaient en travaux !! Non accessibles !! Il faut ajouter qu’il a été promis un geste commercial à ce propos,, ce qui a été apprécié
Stayed 6 nights in Sep 2022

10/10 Excellent

Olivier

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2022