Hangaroa Eco Village & Spa5.0 out of 5.0
Recent guest reviews
This is the best on the island and does not leave you wanting. The rooms are sizeable and nice but certainly not elegant. The property is quite spread out so if you have a little walking difficulty be sure to bring that up during booking. We were travelling with Nat Geo and found they picked the best everywhere. The breakfast buffet was very well done.
As some others pointed out large protest signs exist outside the property where they are visible when having breakfast. Having been told the story of how some Rapa Nui people were misled into signing a lease which resulted in their loss of the property we would probably hesitate to stay there again. However that is something those considering a hotel to book need to consider for themselves. Our room was large and attractive with a patio facing the ocean. It was very clean as well. Breakfasts were good but not exceptional for a hotel charging this much. Staff were polite. They provide transportation to and from the close-by airport but do not have a shuttle to town where most restaurants are about a 15-20 minute walk away. We walked it but one can take a taxi. Again for the price of this hotel some sort of shuttle into town might be recommended. We did not dine at the restaurant as dinner begins at 6:30 and we preferred to dine earlier. There are some good restaurants in town so taking the hotel package with dinners included might not be best if you wish more variety. The restaurant is attractive though but some smaller ones on the shore had beautiful ocean views we enjoyed. Overall this is a good hotel and we cannot compare it to others on the island.
If you are going to Easter Island, you are going to see the moai (the stone heads of course, pronounced Mow-eye) and while we stayed here, and it was very good, most of your time will be spent out, so it's a debatable proposition. You should see every moai you can, and the craters etc. And dine at Tataku Vave restaurant (on the waterfront just west of this hotel) whether staying here or not. I must say the attention to design detail and construction 'fit-and-finish' is amazingly impressive here. Has a pool. Huge and good included buffet breakfast.
This hotel is probably the nicest place you can stay in this small town of Hanga Roa. The rooms are well appointed with artistic furniture and local views. There were some demonstration signs outside the facility, which did not directly influence any of our opinions about this place. The breakfast is really delicious. Dinner was good, but it took a long time to get our food. Overall, no complaints about this hotel on Easter Island. If you are going to make it there, you may as well stay at the nicest place.
Beautiful hotel, that marvelously blends the service of a 5-star hotel with the natural environment around it. It is a collection of buildings, all of them with no more than the ground floor. Rooms are built as sequences of chalets, one beside the other, at different levels of the hills. All rooms are accessed from the outside, have grass on the roof, and a small terrace with view to the sea (and a nearby moai, in our case). The bed and shower are excellent. The swimming pool is kind of contorted, but by going through all the twists, one gets to swim a pretty long distance. I did not try out the gym, nor the spa. The whole hotel is built with either curved lines (curved walls, curved desks and tables, curved shower, etc.), or straight but broken ones (broken swimming pool, broken decorations, etc.), producing a really nice effect. There are big trunks, straw, and stones decorating all the rooms and common spaces. There is no TV in the bedrooms (that’s a plus for me), and wifi works well. The hotel is a few blocks away from the town center. The staff is super friendly, and very well coordinated to attend all the needs of demanding guests. The food is delicious, the breakfast is abundant, fresh and varied, and dinner is truly artful. We bought a 5-day plan that included also some touristic visits organized by an agency that has a stand inside the hotel. We rented bicycles from the agency (they were in good condition). Our guide through the tours was excellent, she was born in the island, and gave us a lot of precise information, both in historic, geologic or anthropologic facts and figures, and from her personal experience of her childhood and family. She also explained to us the present disputes in Easter Island, regarding the ownership of the land. We also chose to have one of the visits before sunrise, to see the statues at dawn.
While rooms and concept of hotel are great, the hotel is WAY overpriced and would not stay there again at the rates they charge and level of customer service they provide. No coffee or WiFi available in room - not even complimentary water in room. Breakfast is average.
Charming, yet luxurious, eco- spa hotel with excellent facilities, spa and dining. Sunset cocktails and wide range of menus for lunch and supper including mouth watering tuna and wide range of seafood. The 3 tours we arranged through the hotel were excellent and highly recommended.
Overall I very much enjoyed my stay here. The tours, staff, and food were all very good. But it's the little things that prevented me from rating it excellent. One example is after checking in I was told I could avail myself of lunch and my luggage would be waiting for me by registration desk. I'm thinking to myself, "you mean you aren't going to have my bags delivered to my room?" In the main dining room, I was surprised how stained the bench cushions were. It looked like they could have used a good cleaning. But I still whole heartedly recommend staying here if you find yourself on Easter Island. A note about visiting Rapa Nui National Park--your US $80 pass does not include bathroom privileges. It cost 1 USD or 500 CLP. At Akivi it was 2 USD or 1000 CLP.
The food was absolutely delicious, high recommended the rich gastronomy of its two restaurants. The chef Adan Hidalgo cooks delicious local food, the kanakana fish, the camote and their exquisite desserts conquered us. A delicious dessert named childhood memories, brings them and gets stick in your mind. The hotel is a modern accommodation with many amenities, get also excursions included for a complete package.
The staff were promptly waiting at the airport, the hotel is 5 min drive away from the airport, the spa is excelente. The staff was very helpful and friendly, the room was very beautiful and I'd definitely come back to that hotel. Although there were some peaceful, silent protest against them by local Rapa Nui..
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 491 reviews