Elite Venue Selection Felbridge - Gatwick

4.0 star property
Suburban hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Elite Venue Selection Felbridge - Gatwick

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Reception
Indoor pool, open 8:00 AM to 9:00 PM, sun loungers
Body treatments, aromatherapy, body wraps, body scrubs, facials

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar

Explore the area

Map
London Road, Felbridge, East Grinstead, England, RH19 2BH
  • Queen Victoria Hospital
    ‪5 min drive‬
  • Tulley's Farm
    ‪8 min drive‬
  • Lingfield Park Racecourse and Golf Club
    ‪8 min drive‬
  • London (LGW-Gatwick)
    ‪17 min drive‬

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Room options

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Executive Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

East Grinstead

Elite Venue Selection Felbridge - Gatwick places you within a 10-minute drive of popular sights such as Tulley's Farm and Wakehurst Place. This 116-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Queen Victoria Hospital - 5 min drive - 2.2 miles
  • Tulley's Farm - 8 min drive - 5.1 miles
  • Lingfield Park Racecourse and Golf Club - 8 min drive - 4.7 miles
  • Ashdown Forest - 11 min drive - 8.0 miles
  • Hever Castle and Gardens - 20 min drive - 11.2 miles

Getting around

  • East Grinstead Station - 4 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Railway Tavern - ‬3 min drive
  • ‪The Bridge Bar - ‬3 min drive
  • ‪Peacock Lodge Newchapel - ‬2 min drive
  • ‪Rumblin' Tums Cafe - ‬3 min walk

About this property

Elite Venue Selection Felbridge - Gatwick

Suburban hotel with a full-service spa and a fitness center
At Elite Venue Selection Felbridge - Gatwick , guests enjoy a full-service spa, an indoor pool, and a gym. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Coffee makers, safes, and ironing boards are also standard.
Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • <
  • This property uses wind and solar energy.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Elite Venue Selection Felbridge - Gatwick Hotel
Elite Venue Selection Felbridge - Gatwick East Grinstead
Elite Venue Selection Felbridge - Gatwick Hotel East Grinstead

Frequently asked questions

Is free cancellation available at Elite Venue Selection Felbridge - Gatwick ?

Elite Venue Selection Felbridge - Gatwick offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Elite Venue Selection Felbridge - Gatwick ?

As of May 13, 2025, prices found for a 1-night stay for 2 adults at Elite Venue Selection Felbridge - Gatwick on May 23, 2025 start from $97.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Elite Venue Selection Felbridge - Gatwick ?

This hotel is located in East Grinstead, close to London England Temple The Church of Jesus Christ of Latter-day Saints, Lingfield Park Racecourse and Golf Club, and Tulley's Farm. You'll also find High Weald and Standen House and Garden within a short drive.

Is there parking available at Elite Venue Selection Felbridge - Gatwick ?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Elite Venue Selection Felbridge - Gatwick ?

Chakra Spa is the hotel's spa and services include body wraps, aromatherapy, and mani/pedis. The spa is not open daily but only on select days.

Does Elite Venue Selection Felbridge - Gatwick have a casino at the property?

No, Elite Venue Selection Felbridge - Gatwick doesn't have a casino.

Will I find an indoor pool at Elite Venue Selection Felbridge - Gatwick ?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Elite Venue Selection Felbridge - Gatwick ?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Elite Venue Selection Felbridge - Gatwick ?

No, but this hotel does have a steam room.

Does Elite Venue Selection Felbridge - Gatwick feature a restaurant that includes a breakfast menu?

Yes, Elite Venue Selection Felbridge - Gatwick serves buffet breakfast each morning for a surcharge from its restaurant.

Will Elite Venue Selection Felbridge - Gatwick allow pets to stay free of charge?

No, pets aren't allowed at Elite Venue Selection Felbridge - Gatwick though service animals are welcome.

Are there connecting rooms at Elite Venue Selection Felbridge - Gatwick ?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Elite Venue Selection Felbridge - Gatwick ?

The closest major airport to Elite Venue Selection Felbridge - Gatwick is Gatwick Airport (LGW), which is 9.5 mi away (17 minutes by car). Another top airport is London City Airport (LCY), which is around 25.5 mi away.

Are there rooms with balconies at Elite Venue Selection Felbridge - Gatwick ?

No, you won't find guestrooms with balconies at Elite Venue Selection Felbridge - Gatwick .

Does Elite Venue Selection Felbridge - Gatwick host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Elite Venue Selection Felbridge - Gatwick .

Elite Venue Selection Felbridge - Gatwick Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 425 out of 864 reviews
Rating 8 - Good. 247 out of 864 reviews
Rating 6 - Okay. 99 out of 864 reviews
Rating 4 - Poor. 57 out of 864 reviews
Rating 2 - Terrible. 36 out of 864 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Stayed 2 nights in Jan 2025

8/10 Good

Mr Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing celebration stay.

Our room was a spacious “club” room looking out towards a large courtyard area. It was far too cold to explore outside! I had reserved and I had paid for four “club” rooms as this was a celebratory occasion for my wife’s 80th birthday. Reception were very helpful in providing one twin room, at check in, which I had originally requested. The heating in our elder son’s room was not working properly and although reception undertook to resolve this the room did not achieve an acceptable temperature until breakfast time! He has independently taken this up with management after our departure. The buffet style breakfast was of excellent quality and well presented. The staff were courteous and helpful. We had intended to take dinner in the restaurant. Regrettably the menu, although extensive, did not provide suitable choices for several of our family. Too many of the offerings were not unadulterated, the exception being fish & chips which was hardly a celebratory dinner! I was advised that the menu provided was dictated by Head Office - clearly they need to address this! We therefore were obliged to eat elsewhere which was not the same as eating in the hotel restaurant and partially defeated the purpose of our stay. From this experience I would not choose the Crown Plaza group for any future celebration. Although children were accommodated they were poorly catered for regarding use of the swimming pool -only available during breakfast or after 6p.m. - during dinner time!
Stayed 1 night in Jan 2025

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Kitchen closed, club room poor, room cold

Unfortunately after a few stays I decided to take my husband away for his birthday, on arrival we found a used glass in our room. We booked the club room and after using this in many Crown plaza we were looking forward to it, we arrived at around 17:15 and most the food put out was gone but we knew this would be replenish, it wasn’t, no one came back and we stayed until 19:45! Total waste of money. We decided to get room service and I double checked with reception to be told it ends at 21:30 I said we would go to the spa and be back to order at around 9pm, we went for a swim to get out appetite ready, jacuzzi at most was warm, we rang to order at 21:05 to be told the kitchen was shut! We had to order a take away and not being local didn’t know where to start and then had to wait over an hour for it! The room was incredibly cold! I had to sleep in my clothes, every time we increased the temperature it went back to 28•c and believe me this was not the temperature! Even my husband who’s always hot said it was too cold, i was incredibly upset by our stay and wish we had stayed at home for the cost of the room
Stayed 1 night in Jan 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Ellen

Traveled with partner
Liked: Staff & service
Very spacious king-size room however considering it was a spa hotel, I'd have thought the en suite bathroom would be in better condition. The staff were very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Parikshit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Gatwick . Great spa facilities and large rooms for families!
Stayed 1 night in Dec 2024

10/10 Excellent

Jing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely experience at the hotel

We spent a night at this hotel to be able to catch an early-morning flight at Gatwick the next day. It’s only 15-20 min drive from the long stay car park of the north terminal. Our room was clean, modern and had everything we needed. We particularly liked the restaurant/bar and the swimming pool at the hotel. The food was delicious. The pool was clean and had a nice jacuzzi, a sauna room and a steam room. Using the pool must be prebooked but is only a phone call away. The staff members at the hotel were friendly and courteous. Overall, our experience at the hotel was highly positive.
Stayed 1 night in Jan 2025

4/10 Poor

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was very noisy with children and very busy. Not relaxing at all. Room request was for a quiet room and room was facing main road, not soundproofed, over the main Reception entrance and with a very loud boiler noise continuously coming from the bathroom. Staff were very nice and friendly, in particular in the bar area.
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful staff and service across the hotel.
Stayed 1 night in Dec 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Mike

Stayed 3 nights in Nov 2024

8/10 Good

Alun

Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent spa facilities - Relaxing environment. Staff went out of there way to look after me.
Stayed 5 nights in Nov 2024

10/10 Excellent

David, Lincoln

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff, enjoyable food options. We stayed just the one night, looking primarily for convenient parking options within a short drive of Gatwick. This hotel fitted this bill ... and so much more. Thank you for such a pleasant stopover
Stayed 1 night in Nov 2024

10/10 Excellent

Becky

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. The hotel was spotlessly clean the staff were fantastic. Will definatly book again
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Very good
Stayed 1 night in Nov 2024

10/10 Excellent

Kirsty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Diana

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown Plaza Felbridge

The Hotel was pefect. The pool and spa facilities were great. We ate in the restaurant, the menu was good, and the food was excellent. The room was spacious, and very well appointed. Will be staying here again in the future.
Stayed 2 nights in Nov 2024

8/10 Good

Alastair

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very relaxing stay

Have stayed here twice. Both times have been incredible. Front of house staff have gone above and beyond to accommodate us. Young lady called Sofia was excellent. A real.credit to the hotel. Facilities where great. Pool.was lovely.
Stayed 1 night in Jul 2024