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Mercure Hotel Düsseldorf Kaarst

4.0 star property
Suburban hotel with a fitness center and a 24-hour front desk

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Photo gallery for Mercure Hotel Düsseldorf Kaarst

Front of property - evening/night
Privilege, Suite, 1 Queen Bed | Living area | 32-inch LCD TV with satellite channels, TV
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Reception
Breakfast, lunch, dinner served; international cuisine, garden views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

Map
Königsberger Strasse 20, Kaarst, NW, 41564
  • Konigsallee
    ‪10 min drive‬
  • Messe Düsseldorf
    ‪12 min drive‬
  • Merkur Spiel-Arena
    ‪13 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪14 min drive‬

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Room options

View all photos for Standard Room, 1 Twin Bed

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Twin Bed

8.4 out of 10
Very good
(8 reviews)
  • 258.3 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Privilege, Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Suite, 1 Queen Bed

Privilege, Suite, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Suite, 1 Queen Bed

  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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Aug 15 - Aug 16
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About the neighborhood

Kaarst

Mercure Hotel Düsseldorf Kaarst places you within a 15-minute drive of popular attractions such as Düsseldorf Christmas Market and Rhine Promenade. This 192-room, 4-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Konigsallee - 10 min drive - 8.8 miles
  • Rhine Promenade - 10 min drive - 8.9 miles
  • Düsseldorf Christmas Market - 11 min drive - 8.8 miles
  • Messe Düsseldorf - 12 min drive - 9.4 miles
  • Merkur Spiel-Arena - 13 min drive - 10.0 miles

Getting around

  • IKEA Kaarst Station - 9 min walk
  • Kaarst Mitte/Holzbüttgen S-Bahn - 20 min walk
  • Düsseldorf Intl. Airport (DUS) - 20 min drive

Restaurants

  • ‪IKEA Restaurant Kaarst - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪China-Restaurant Neu Shanghai - ‬4 min drive
  • ‪R-Kauf Lange GmbH & Co - ‬4 min drive
  • ‪IKEA Bistro - ‬3 min drive

About this property

Mercure Hotel Düsseldorf Kaarst

Suburban hotel with a fitness center and a 24-hour front desk
At Mercure Hotel Düsseldorf Kaarst, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is EUR 14.00 per day, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include sitting areas, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Secured self parking on site (EUR 14 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar High-Light
  • Carolus Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (15,069 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Friday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 19 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Secured self parking fee: EUR 14.00 per day (in/out privileges)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Radisson Düsseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst
Mercure Düsseldorf Kaarst
Mercure Dusseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel
Mercure Hotel Düsseldorf Kaarst Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel Kaarst

Frequently asked questions

Is free cancellation available at Mercure Hotel Düsseldorf Kaarst?

Mercure Hotel Düsseldorf Kaarst offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What can I see near Mercure Hotel Düsseldorf Kaarst?

This hotel is located in Kaarst, close to Merkur Spiel-Arena, Marktplatz, and Konigsallee. You'll also find Lake Kaarster and Golfclub Duvenhof within a short drive.

Will I be able to park at Mercure Hotel Düsseldorf Kaarst?

Yes, secured parking is offered for EUR 14.00 per day with in/out privileges. Accessible parking, electric car charging, and bicycle parking are also available.

Does Mercure Hotel Düsseldorf Kaarst have a casino at the property?

No, Mercure Hotel Düsseldorf Kaarst doesn't have a casino.

Will I find an indoor pool at Mercure Hotel Düsseldorf Kaarst?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Mercure Hotel Düsseldorf Kaarst?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a garden-view restaurant.

Are there hot tubs at Mercure Hotel Düsseldorf Kaarst?

No, this hotel doesn't have a spa tub.

Does Mercure Hotel Düsseldorf Kaarst have a restaurant with a breakfast menu?

Yes, Mercure Hotel Düsseldorf Kaarst serves buffet breakfast for a surcharge on weekday mornings at Carolus Restaurant.

Will Mercure Hotel Düsseldorf Kaarst allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mercure Hotel Düsseldorf Kaarst for a fee of EUR 19 per pet, per night. The property also provides food and water bowls.

Does Mercure Hotel Düsseldorf Kaarst have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Mercure Hotel Düsseldorf Kaarst?

The closest major airport to Mercure Hotel Düsseldorf Kaarst is Düsseldorf Intl. Airport (DUS), which is 13.6 mi away (20 minutes by car).

Can I book a room with a balcony at Mercure Hotel Düsseldorf Kaarst?

No, at Mercure Hotel Düsseldorf Kaarst, there aren't any guestrooms that list a balcony.

Mercure Hotel Düsseldorf Kaarst Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 176 out of 479 reviews
Rating 8 - Good. 205 out of 479 reviews
Rating 6 - Okay. 66 out of 479 reviews
Rating 4 - Poor. 17 out of 479 reviews
Rating 2 - Terrible. 15 out of 479 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kohei, Henderson

Stayed 1 night in May 2025

10/10 Excellent

Gary C

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 10 nights in Feb 2025

4/10 Poor

Mark

Business traveler
Disliked: Staff & service, property conditions & facilities

Not a great hotel just convenient

I would not recommend. Restaurant has a very limited basic menu and was the same menu for the 2 nights I ate there. I asked reception for the shower gel in the bath to be filled up and they failed to fill it up after asking. The corridor was not heated and cold, decor very tired.
Stayed 4 nights in Feb 2025

6/10 Okay

Andreas

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Just OK.

Hotel was just OK for the 3 nights I stayed. If I had to stay there longer I would probably change hotel though. I requested through the app that I would like to have my room cleaned, I got an email confirmation that my request had been accepted, however this never happened. The toilet was leaking all the time and out of the 3 nights I stayed there, it was only the last night when the hot water was stable and consistent to have a shower. Bedside table and the desk that was in the room, had some sticky marks from glasses which apparently were from some sort of juice or beverage. On the bright side, the staff was really helpful, food at the restaurant for dinner and breakfast was really nice.
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient comfortable hotel

The hotel is convenient for Kaarst and is about 20 minutes taxi out of Dusseldorf. I’ve stayed many times and is comfortable. Most of the staff are very helpful and friendly. The breakfast staff are a little surly but efficient. The food from the restaurant is limited but very tasty and the server at dinner is always welcoming and friendly
Stayed 2 nights in Jan 2025

4/10 Poor

Richard

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, overpriced breakfast

I always enjoy staying at the mecure Kaarst. Staff are excellent. My only negative comment is that breakfast is way overpriced, including €7:50 for a cup of make-it-yourself coffee.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort

Conveniently located hotel

I enjoy staying at this hotel. The staff are friendly and welcoming. The food is very good, especially dinner
Stayed 3 nights in Aug 2024

2/10 Terrible

Siddharth, Miami

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We reserved a double bed room but they sold out all the rooms before we arrived so we ended up in a twin room. The front desk staff was very accommodating but for a couple to sleep in 2 separate twin beds and then the coffee maker didn’t work so unfortunately we did not have a positive stay - high water pressure was the only positive aspect of the stay for us
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Zohair

Liked: Cleanliness, staff & service
Good experience
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Stayed 1 night in Jun 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, on an industrial estate
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Stayed 1 night in Mar 2024

6/10 Okay

Javier

Business traveler
Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024

8/10 Good

Luciano

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall.
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and service

Location is good for me in Kaarst, a fair distance away from Dusseldorf. Pleased with staff service and hotel quality. Dinner menu too narrow.
Stayed 2 nights in Nov 2023

10/10 Excellent

Illia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Brandon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious hotel in a good location. Very friendly and helpful staff.
Stayed 1 night in Oct 2023

8/10 Good

Kirsty

Stayed 3 nights in Sep 2023

10/10 Excellent

Marco

Stayed 1 night in Aug 2023

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean. Queen size bed with small duvet (1 person). Breakfast buffet (included) was good, lots of choices and a carafe of coffee. Outdoor patio was available for seating. Staff was pleasant and helpful, despite my lack of German. There was a gate to parking at street. I was dropped off and picked up so there was a bit of a walk to hotel entrance. Overall, a pleasant stay.
Stayed 1 night in Jul 2023

6/10 Okay

AIYMAN

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
AC is not cooling well.
Stayed 1 night in Jun 2023

6/10 Okay

Erik

Liked: Cleanliness, staff & service
We specifically looked for a property with ev charging and this hotel was offered. The night receptionist did not know about any charging station in the premises. The air-conditioning in the hotel room was also very warm even if we choose the lowest Celsius options, it was no use. Other than that, the room was okay.
Stayed 1 night in Jun 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Room was clean and comfortable. Plenty of parking, good breakfast, friendly staff. Location right off highway was great to drive to sights, but not walkable area.
Stayed 2 nights in May 2023

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