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Best Western Comfort Business Hotel

4.0 star property
Pet-friendly hotel with free parking connected to the convention center in Neuss

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Photo gallery for Best Western Comfort Business Hotel

Exterior
Hypo-allergenic bedding, down comforters, individually furnished, desk
Food and drink
Lobby
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Pet friendly
  • Housekeeping

Explore the area

Map
Hammer Landstr. 89, Neuss, NW, 41460
  • Marina Düsseldorf
    ‪8 min drive‬
  • Konigsallee
    ‪9 min drive‬
  • Messe Düsseldorf
    ‪13 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪15 min drive‬

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Room options

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Neuss

Best Western Comfort Business Hotel places you within a 10-minute drive of popular sights such as Marina Düsseldorf and Marktplatz. This 4-star hotel has 75 guestrooms and offers conveniences like 24-hour room service, free in-room WiFi, and free self parking. It's connected to the convention center in central Neuss and also close to Rhine Promenade.

What's nearby

  • Marina Düsseldorf - 8 min drive - 3.9 miles
  • Konigsallee - 9 min drive - 4.5 miles
  • Rhine Promenade - 10 min drive - 5.1 miles
  • Marktplatz - 11 min drive - 5.3 miles
  • Messe Düsseldorf - 13 min drive - 6.2 miles

Getting around

  • Neuss Holzheim Station - 8 min drive
  • Langemarckstraße Tram Stop - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 23 min drive

Restaurants

  • ‪Hafenbar GmbH - ‬2 min drive
  • ‪Bao Anh Deluxe - ‬7 min walk
  • ‪Restaurant Spitzweg - ‬19 min walk
  • ‪Eiscafé Gelati - ‬8 min walk
  • ‪Han Palas Restaurant Esat Göregen - ‬18 min walk

About this property

Best Western Comfort Business Hotel

Pet-friendly hotel with free parking connected to the convention center in Neuss
Best Western Comfort Business Hotel features free WiFi in public areas, a conference center, and a 24-hour business center. A stay here includes free parking. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and slippers, and beds sport down comforters. Other standard amenities include sitting areas, coffee makers, and free newspapers.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Arabic, English, French, German, Italian, Russian, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Extended parking on site (EUR 5 per day)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • On a river
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2000
  • Renovated entire property - February 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 25 per pet, per day
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Extended parking fee: EUR 5 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

CB Comfort Business
CB Comfort Business Hotel
CB Comfort Business Hotel Neuss
CB Comfort Business Neuss
Comfort Business
Best Western Comfort Business Hotel Neuss
Best Western Comfort Business Neuss
Best Western Comfort Business
Best Western Comfort Business Hotel
Comfort Business Hotel Neuss
Best Western Comfort Business Hotel Hotel
Best Western Comfort Business Hotel Neuss
Best Western Comfort Business Hotel Hotel Neuss

Frequently asked questions

What is there to do within easy reach of Best Western Comfort Business Hotel?

This hotel is located in Neuss within a short 13-minute walk of Port of Neuss. You'll also find Konigsallee and Marina Düsseldorf within a short drive.

Will I be able to park at Best Western Comfort Business Hotel?

Yes, self parking is offered for free at the hotel. Extended parking is available for EUR 5 per day. Though parking is limited, accessible parking and RV/bus/truck parking are also available.

Does Best Western Comfort Business Hotel feature a casino at the property?

No, Best Western Comfort Business Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Comfort Business Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Comfort Business Hotel?

Amenities that appeal to couples at this riverfront hotel include a meal delivery service, a down comforter, and slippers.

Are there hot tubs at Best Western Comfort Business Hotel?

No, this hotel doesn't have a spa tub.

Does Best Western Comfort Business Hotel feature a restaurant that includes a breakfast menu?

Yes, Best Western Comfort Business Hotel serves buffet breakfast each morning for a surcharge from its cafe.

Will Best Western Comfort Business Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Comfort Business Hotel for a fee of EUR 25 per pet, per day.

Does Best Western Comfort Business Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Best Western Comfort Business Hotel?

The closest major airport to Best Western Comfort Business Hotel is Düsseldorf Intl. Airport (DUS), which is 18.9 mi away (23 minutes by car). Another top airport is Cologne - Bonn Airport (CGN), which is around 28.1 mi away.

Are there rooms with balconies that I can book at Best Western Comfort Business Hotel?

No, at Best Western Comfort Business Hotel, there aren't any guestrooms that list a balcony.

Best Western Comfort Business Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 30 out of 131 reviews
Rating 8 - Good. 47 out of 131 reviews
Rating 6 - Okay. 32 out of 131 reviews
Rating 4 - Poor. 15 out of 131 reviews
Rating 2 - Terrible. 7 out of 131 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ian

Business traveler
Disliked: Property conditions & facilities, room comfort

Stay away!

very basic hotel, no restaurant (misleading description given). Had to ask multiple times for fresh towels, coffee, milk, sugar etc as the maid kept forgetting to replace. Very noisy outsound during the night. Drunks seems to congregate outside. Bottle of water €6:50, which is a disgrace. Beakfast very basic, with little seating area. Definitely wont be staying again, worse hotel. I've stayed in during my visits to Dusseldorf.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
alles super. Frühstück ok
Stayed 2 nights in Dec 2024

8/10 Good

Toshikazu, Commerce Township

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough for business trip
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2024

10/10 Excellent

Samiksha

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Property and Staff are 10 Stars Negative - no air conditioning, no lunch/ dinner dining.
Stayed 2 nights in Aug 2024

10/10 Excellent

Klaus

Traveled with family
Liked: Cleanliness, property conditions & facilities
Convenient location!
Stayed 7 nights in Jul 2024

8/10 Good

scott

Stayed 1 night in Oct 2023

8/10 Good

Lisa-marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

LIZICA

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and hospitable. Excellent breakfast, varied and tastefully prepared. Staff from the kitchen and housekeeping are very polite , friendly and helpful. The room was spacious, with high ceiling and large windows. Very nice stay.
Stayed 5 nights in Nov 2023

8/10 Good

Shannen, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a decent budget hotel to stay overnight. Free and sufficient parking space. The staff at the breakfast was super friendly and very nice to our kids!

6/10 Okay

Ashraful

Business traveler
Liked: Cleanliness
Stayed 2 nights in May 2023

4/10 Poor

Kim

Stayed 1 night in Aug 2022

6/10 Okay

mahmoud

Disliked: Staff & service
Stayed 2 nights in Jun 2022

10/10 Excellent

Graham Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient with tram stop reasonably nearby. No local shops i could find. Good breakfast and helpful staff. Limited hotel facilities.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay but I would not rate it as 4 star

Stayed 1 night in Aug 2021

2/10 Terrible

Hedde

Traveled with family
Disliked: Staff & service, room comfort

Not what I am used to from Best Western.

No one at the hotel to check us in for over 30 minutes. There was one towel, and one shower towel for 2 people in the room. I had reserved a room with a king size bed. The room only had a queen size.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Stayed 6 nights in Nov 2019

6/10 Okay

Bo

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019

10/10 Excellent

Yekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Business location

Hotel is located next to the office i was visiting, main reason for choice. comfortable and very helpful receptionist late at night - but no air conditioning!
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness

Just okay

Ticks all boxes on paper, not so great in reality
Stayed 12 nights in Sep 2018

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Businesshotel, in walking distance of a mall

Businesshotel, in walking distance of a shopping mall. But in the evening there ist nothing but the hotel and a closed mall. Was OK for a one night business stay because of a quit and clean room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant experience and comfortable. The staff...for a long stay they are very accommodating and professional.