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Hotel Bannatyne Durham

3.0 star property

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Photo gallery for Hotel Bannatyne Durham

Indoor pool
Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Body treatments, hot stone massages, Swedish massages, body wraps
Restaurant
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Gym
  • Bar

Explore the area

View in a map
Eden Terrace, Durham, England, DH1 2HJ
  • Place, Top Gear Karting
    ‪6 min walk‬
  • Place, Sherburn Leisure Centre
    ‪2 min drive‬
  • Place, Durham University
    ‪4 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

8.6 out of 10
Excellent
(39 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Premium Double or Twin Room

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Durham

Within a short walk of Top Gear Karting, Hotel Bannatyne Durham is within 2 miles (3 km) of Gala Theatre Durham. This 3-star hotel has 50 rooms and welcomes guests with a bar/lounge, a full-service spa, and an indoor pool.

What's nearby

  • Top Gear Karting - 6 min walk - 0.4 miles
  • Sherburn Leisure Centre - 2 min drive - 2.0 miles
  • Durham Castle - 3 min drive - 2.2 miles
  • Durham Cathedral - 3 min drive - 2.4 miles
  • Durham University - 4 min drive - 2.6 miles

Getting around

  • Durham Station - 4 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Bell's Fish & Chips - ‬12 min walk
  • ‪Belmont Tandoori - ‬12 min walk
  • ‪China Diner - ‬18 min walk
  • ‪Beefeater - ‬11 min walk

About this property

Hotel Bannatyne Durham

At Hotel Bannatyne Durham, guests enjoy a full-service spa, an indoor pool, and a gym. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and a hair salon.
Guests can expect to find TVs and stay connected with free WiFi. Other amenities include coffee makers, hair dryers, and desks.
Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Steam room

Family friendly

  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 27:
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool
The following facilities are closed on New Year's Day:
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Frequently asked questions

Is free cancellation available at Hotel Bannatyne Durham?

Hotel Bannatyne Durham offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see close to Hotel Bannatyne Durham?

This hotel is located in Durham within a short 13-minute walk of Top Gear Karting. You'll also find Gala Theatre Durham and Durham Castle within a short drive.

Is parking available on site at Hotel Bannatyne Durham?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Hotel Bannatyne Durham?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, and body wraps.

Does Hotel Bannatyne Durham feature a casino on the premises?

No, Hotel Bannatyne Durham doesn't have a casino.

Will I find an indoor pool at Hotel Bannatyne Durham?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Hotel Bannatyne Durham?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a full-service spa.

Are there hot tubs at Hotel Bannatyne Durham?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Bannatyne Durham have a restaurant that serves breakfast?

No, Hotel Bannatyne Durham doesn't have a restaurant that serves breakfast.

Will Hotel Bannatyne Durham allow pets to stay for free?

No, pets aren't allowed at Hotel Bannatyne Durham.

Are there connecting rooms at Hotel Bannatyne Durham?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Bannatyne Durham?

The closest major airport to Hotel Bannatyne Durham is Newcastle Intl. Airport (NCL), which is 24.6 mi away (31 minutes by car). Another top airport is Durham (MME-Teesside Intl.), which is located 23.8 mi away (42-minute drive).

Are there rooms with balconies at Hotel Bannatyne Durham?

No, there aren't any guestrooms with balconies at Hotel Bannatyne Durham.

Hotel Bannatyne Durham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 371 out of 992 reviews
Rating 8 - Good. 344 out of 992 reviews
Rating 6 - Okay. 186 out of 992 reviews
Rating 4 - Poor. 60 out of 992 reviews
Rating 2 - Terrible. 31 out of 992 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

David

Stayed 1 night in Oct 2025

8/10 Good

John Terence

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food service in the Spa cafe and bar was poor. The staff seemed to be unfamiliar with areas of the job, attendance to potential customers poor at times, i.e, serving staff not behind the counter but in the kitchen area no means of calling them, e.g. a bell, ordered food detail wrong more than once, long waiting time for drinks and food. Observed servive staff handling unwrapped baked goods items with bare hands, not using tongs. Overall cafe service was poor.
Stayed 2 nights in Oct 2025

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Did not have breakfast we were up and away early Bed was comfy, used a local pub for food at night 5 mins walk, The Sportsman.
Stayed 1 night in Oct 2025

8/10 Good

Angela

Stayed 1 night in Sep 2025

8/10 Good

Cairine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean friendly. The reception staff were delightful and so very helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

ASHANK

Stayed 1 night in Sep 2025

8/10 Good

Philip

Stayed 1 night in Oct 2025

6/10 Okay

Martynas

Business traveler
Disliked: Staff & service, property conditions & facilities
Check-in was good, but the toilet was a bit of a problem. The flush buttons didn’t work; you needed both hands and pressed both buttons to flush. I had to take a shower before going to sleep, and the water drained so slowly that I had to switch it off to wait for it to drain, afraid it would overflow. Standing in water was unpleasant, but the worst part was that I went to the receptionist to complain, and she explained that the flushes would be gradually changed throughout the hotel (I won’t comment on that). She also said someone would look into the water issue. After a long day at work, I returned and asked a new receptionist if the problem had been fixed. She didn’t know anything; no one had mentioned it before, and nothing was written in the book. She said she would speak with the manager tomorrow. (I was there for three nights, and no one came to fix or talk to me. I can’t understand how a hotel like this, without breakfast (I know I had to go to the spa), can have three stars. Unfortunately, it was the worst stay of the year for me.)
Stayed 3 nights in Sep 2025

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant spacious room with comfortable bed. Dated decor. Restaurant is across the car park in the health club not in the hotel itself.
Stayed 1 night in Oct 2025

4/10 Poor

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Suzanne

Traveled with family
Liked: Cleanliness, staff & service
The spa is in a different building and closes at 8pm at the weekend. Breakfast took 40 minutes from the spa restaurant, allow plenty of time. Fire alarm went off at 1.15am, no reason given when checked out. Rooms are clean with usual tea/coffee facilities. Large walk in shower. 7-8minute drive away from Durham City Centre.
Stayed 1 night in Sep 2025

10/10 Excellent

anil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff and clean room.
Stayed 1 night in Sep 2025

8/10 Good

Isobel

Stayed 4 nights in Sep 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel with helpful staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for uni visit

All as described/expected
Stayed 1 night in Sep 2025

8/10 Good

Mr Cyrus

Stayed 1 night in Sep 2025

8/10 Good

Melony

Stayed 3 nights in Sep 2025

8/10 Good

Lou

Stayed 1 night in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were extremely comfortable. Nice big room which was well furnished with everything you need.
Stayed 2 nights in Sep 2025

6/10 Okay

Caroline

Traveled with family
Liked: Cleanliness, staff & service
Staff were very welcoming and also helpful over the phone.
Stayed 1 night in Aug 2025

4/10 Poor

ashley

Stayed 1 night in Aug 2025

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