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Hotel Riviera

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Lake
Terrace/patio
Exterior
Restaurant
Premium Single Room | In-room safe, iron/ironing board, free WiFi

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
127 Margaret Mncadi Avenue, Esplanade, Durban, KwaZulu-Natal, 4001
  • Place, Harbour
    ‪2 min walk‬
  • Place, Durban City Hall
    ‪8 min walk‬
  • Place, Durban International Convention Centre
    ‪16 min walk‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪27 min drive‬

Room options

View all photos for Family Room

Family Room | In-room safe, iron/ironing board, free WiFi

Family Room

  • Harbor view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, iron/ironing board, free WiFi

Standard Triple Room

  • Harbor view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, iron/ironing board, free WiFi

Standard Quadruple Room

  • Harbor view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Premium Double Room

Premium Double Room | In-room safe, iron/ironing board, free WiFi

Premium Double Room

  • Harbor view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Single Room

Premium Single Room | In-room safe, iron/ironing board, free WiFi

Premium Single Room

  • Harbor view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, iron/ironing board, free WiFi

Standard Twin Room

  • Harbor view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Durban

Located in Durban Central Business District, Hotel Riviera is adjacent to Harbour and within a 10-minute stroll of Old House Museum. This 66-room hotel welcomes guests with a restaurant and conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Harbour - 2 min walk - 0.1 miles
  • Durban City Hall - 8 min walk - 0.5 miles
  • Playhouse - 8 min walk - 0.5 miles
  • Workshop Mall - 10 min walk - 0.6 miles
  • Durban International Convention Centre - 16 min walk - 0.9 miles

Getting around

  • King Shaka Intl. Airport (DUR) - 34 min drive

Restaurants

  • ‪KFC - ‬11 min walk
  • ‪Piatto Cafe The Royal Hotel Durban - ‬9 min walk
  • ‪KFC - ‬7 min walk
  • ‪KFC - ‬12 min walk
  • ‪KFC - ‬5 min walk

About this property

Hotel Riviera

Guests of Hotel Riviera enjoy features like a full-service spa, free WiFi in public areas, and spa services. Self parking is offered for ZAR 30 per day. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations.
Guests can stay connected with free WiFi. Safes and ironing boards are other standard amenities. Change of towels is available on request.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sphumz Beauty & spa. Services include massages. The spa is open select days.

Similar properties

Exterior
Parade Hotel
Durban Beachfront
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
8.0 out of 10, Very Good, 479 reviews
$46 nightly
The price is $53
May 29 - May 30
Total with taxes and fees
Parade Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (ZAR 30 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:00 AM to noon for a fee: ZAR 50 for adults and ZAR 50 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Riviera Cafe

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: ZAR 50 per accommodation, per stay
  • Breakage deposit: ZAR 50 per stay
  • Administrative fee: ZAR 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately ZAR 50 for adults and ZAR 50 for children
  • Covered self parking fee: ZAR 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 2:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 2015/263343/07

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

Hotel Riviera Hotel
Hotel Riviera Durban
Hotel Riviera Hotel Durban

Frequently asked questions

Is free cancellation available at Hotel Riviera?

Hotel Riviera provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What is there to do close to Hotel Riviera?

This hotel is situated in Durban Central Business District, just steps from Harbour, and within a 10-minute walk of Durban City Hall and Old House Museum. You'll also find Playhouse and Port Natal Maritime Museum less than a mile away.

Will I be able to park at Hotel Riviera?

Yes, secured parking is offered for ZAR 30 per day.

Is there a spa available at Hotel Riviera?

Sphumz Beauty & spa is the hotel's full-service spa and services include massages. The spa is not open daily but only on select days.

Does Hotel Riviera have a casino?

No, Hotel Riviera doesn't have a casino.

Will I find an indoor pool at Hotel Riviera?

No, there is no indoor pool at this hotel.

Is Hotel Riviera good for couples?

Couples staying at this hotel will appreciate amenities like a restaurant and massages plus some guestrooms include a harbor view.

Does Hotel Riviera have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Riviera have a restaurant with a breakfast menu?

Yes, Hotel Riviera serves an English breakfast for a surcharge each morning at Riviera Cafe.

Will Hotel Riviera allow pets to stay for free?

No, pets aren't allowed at Hotel Riviera though service animals are welcome.

Does Hotel Riviera have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Riviera?

The closest major airport to Hotel Riviera is King Shaka Intl. Airport (DUR), which is 21.4 mi away (34 minutes by car).

Can I book a room with a balcony at Hotel Riviera?

No, there aren't any guestrooms with balconies at Hotel Riviera.

Hotel Riviera Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 6 out of 17 reviews
Rating 4 - Poor. 4 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Mpho

Business traveler
Stayed 3 nights in Mar 2024

2/10 Terrible

Precious

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Nobuhle

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Fixing my next vacation

We did like the place but they need to fix a lot of.things 1Receptiom service,on our arrival there was no one to help us at the desk,till the housekeeping lady came and she also not sure what she was doing 2 Our room was nice but the problem was the TV,we couldn't watch it because there was no remote control,if touch it the cabinet was dancing like is going to fall down 3 The ladies who were cleaning they just came to vacuum only,our furniture was dusty everyday 4 please make sure there's is generator during loadshading 5 Our breakfast was nice but our chefs they couldn't make us nice Sunnyside up eggs instead the yolk was broken everyday 6 Please make there's Rooibos tea when I come back because drink caffeine free tea This nice place,it is affordable,next time we will be the group of 15 we will be happy to have a sea view rooms. See you in November not about the date
Stayed 3 nights in Nov 2023

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, Unsafe

The hotel was extremely dirty. We had spider webs and dozens of bugs in our room and one of the beds had blood on it. The hotel was located in a very unsafe area yet the lobby lacked any security measures.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ndizamele Patricia

Stayed 1 night in Apr 2023

6/10 Okay

Wendy

Traveled with group
Stayed 2 nights in Mar 2023

8/10 Good

Mondli

Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Nduduzo

Stayed 1 night in Feb 2023

8/10 Good

Patience

Stayed 1 night in Feb 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The description and photos shown on the website are not what you get. The carpets in our room were filthy dirty. The furniture in the passage was equally dirty. There were people sleeping on the couches in the passage outside our room who were coughing and snorting, not sure why they were not sleeping in their rooms. There is no parking offered by the hotel, you need to use a 3rd party parking facility at R70 per day, and not the R25 as per website. Once you have parked on the 3rd level, you need to walk down dirty stairs to the hotel entrance with all your luggage, were people are sleeping, smoking and drinking on the stairs, it feels very unsafe. The homeless people harass you as you walk from the parking to the entrance. We booked for 4 guests, we were only provided with 2 towels, we had to share towels. The room tv is smaller than the smallest computer monitor I have seen, and there is no remote. There is not even a kettle or fridge in the room. The balcony door does not lock, you just need to hope nobody tries to climb up to the balcony and access the room. On checking in we requested reception to open the normal doors so we could get our luggage in, as the revolving doors were too small, our request was just ignored by reception staff. Unless I was absolutely desperate, I would not stay there again. I have stayed in budget accommodation like Sun 1, which was much better than this facility.
Stayed 2 nights in Jan 2023

4/10 Poor

Christophe

Disliked: Property conditions & facilities
The hotel is a little too expensive for what it is. Everything is so old, there was a stench in the room and it was quite noisy with the road just outside. The hotel really needs to be renovated.
Stayed 2 nights in Dec 2022

6/10 Okay

Nyameka

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Tapiwa

Traveled with family
Disliked: Cleanliness

Could have done better

Disappointing, no wifi in the room, only outside. Cockroaches in the room, the sink quite small. Breakfast was good.
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities

Poor

The hotel needs to be renovated. Still using old lifts and the floors and furniture is old. Carpet is dirty and for people with sinus it was a problem. You also pay a refundable fee to get a room key and a tv remote meaning if you dont have cash you won't play a TV
Stayed 1 night in Dec 2022

10/10 Excellent

Lindani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Athi

Traveled with family
Liked: Cleanliness, staff & service, room comfort

7

Our stay was great but it would have been wonderful if the hotel has free WiFi and mini bar fridges in the room
Stayed 3 nights in Sep 2022