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Hotel on the Park

3.0 star property

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Photo gallery for Hotel on the Park

Breakfast, lunch, dinner and brunch served
Interior detail
Shower, free toiletries, hair dryer
xDouble room | Premium bedding, Select Comfort beds, desk, WiFi (free)
Reception

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
296 Stephen Dlamini Rd. Musgrave, Durban, KwaZulu-Natal, 4001
  • Place, The Internet Cafe
    ‪3 min walk‬
  • Place, Durban Botanical Gardens
    ‪10 min walk‬
  • Place, Musgrave Centre
    ‪11 min walk‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, Select Comfort beds, desk, WiFi (free)

Standard Double or Twin Room

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Durban

Located in Musgrave within a 5-minute walk of The Internet Cafe, Hotel on the Park is within a 15-minute stroll of St. Thomas' Church. This 20-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • The Internet Cafe - 3 min walk - 0.2 miles
  • Durban Botanical Gardens - 10 min walk - 0.6 miles
  • Musgrave Centre - 11 min walk - 0.6 miles
  • Greyville Race Course - 5 min drive - 1.2 miles
  • Florida Road - 6 min drive - 1.6 miles

Getting around

  • King Shaka Intl. Airport (DUR) - 37 min drive

Restaurants

  • ‪Nouvelle - ‬5 min walk
  • ‪Rusty Hook - ‬7 min walk
  • ‪The Bread Mill - ‬12 min walk
  • ‪Chippewa Spur Steak Ranch - ‬8 min walk
  • ‪Durban Botanic Gardens - ‬16 min walk

About this property

Hotel on the Park

Guests of Hotel on the Park enjoy free WiFi in public areas, conference space, and express check-in. There's free parking, as well as an airport shuttle for a fee (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. This hotel also has express check-out.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Desks are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: ZAR 50 to 150 for adults and ZAR 50 to 150 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 463 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately ZAR 50 to 150 for adults, and ZAR 50 to 150 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Hotel on the Park.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Park Durban
Hotel on the Park Hotel
Hotel on the Park Durban
Hotel on the Park Hotel Durban

Frequently asked questions

Is a free cancellation option available at Hotel on the Park?

Hotel on the Park provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see around Hotel on the Park?

This hotel is situated in Musgrave within a short 12-minute walk of Durban Botanical Gardens and also 9 minutes on foot from Musgrave Centre. You'll also find Greyville Race Course and Florida Road within a short drive.

Is parking available on site at Hotel on the Park?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel on the Park have a casino at the property?

No, Hotel on the Park doesn't have a casino.

Will I find an indoor pool at Hotel on the Park?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel on the Park?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and a bar/lounge.

Does Hotel on the Park have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel on the Park have a restaurant with a breakfast menu?

Yes, Hotel on the Park serves a cooked-to-order breakfast for a surcharge from its restaurant.

Will Hotel on the Park allow pets to stay free of charge?

No, pets aren't allowed at Hotel on the Park.

Does Hotel on the Park have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel on the Park?

The closest major airport to Hotel on the Park is King Shaka Intl. Airport (DUR), which is 22.3 mi away (37 minutes by car).

Are there rooms with balconies that I can book at Hotel on the Park?

No, you won't find guestrooms with balconies at Hotel on the Park.

Hotel on the Park Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

7.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Kgomotso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfactory

The agent sold me a dummy all because the other hotels were full. Don't believe what the website photo show. I will never recommend the hotel to anyone.
Verified review

2/10 Terrible

luyanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel without hospitality

Reception no hospitality,room too hot airconditioning not working,beakfast not good at all ,linen was not changed until i told them to the second day.its like they were doing me a favour by staying there no hospitality
Verified review

6/10 Okay

Lydia

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Very untidy outside.

The bed was comfortable and the room was clean. The breakfast was not good, there was no variety to choose from. We were served toast and chicken strips since we arrived. The patio were we were eating breakfast was dirty and tables were not stable.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

great service

Excellent service.
Verified review

2/10 Terrible

nigel

Disliked: Staff & service, property conditions & facilities

New management. No idea. Much worse

Phones removed from rooms.ittle choice for breakfast. Had to pay for second coffee ( bad coffee). Internet not working. TV not working. Had stayed there severall times before and it was decent. Very poor now.
Verified review

2/10 Terrible

jenifaer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointing, to say the least

was extremely dissatisfied with the entire experience !! complained more than once to the owner/manager - with no joy. was an absolute disaster ! will never, ever stay here again, nor recommend this place to anyone !
Verified review

4/10 Poor

Mike

Disliked: Staff & service

Shambles

Don't book this hotel through hotels.com...they didn't have my booking and said they were no longer trading with this website. Fortunately, they weren't full but they asked me to pay for the room again. I refused, saying I'd already paid hotels.com and the matter was dor them to sort out. I arrived at 20.30, no food becasue the chef had knocked off, but I was given a Mr Delivery menu...unfortunately they close early on a Tuesday! What's the matter with this place? In parts of Europe you can't eat dinner until 21.00! Eventually the nice young lad on reception rustled up a sandwich for me.
Verified review

8/10 Good

DDR

Liked: Cleanliness, staff & service, room comfort

Great Location

I stayed for 3 nights in 2 rooms with my family.The Hotel is situated at center and near to all. The staff are friendly and good service.Everything is good.
Verified review

8/10 Good

Kinga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy hotel with superior staff.

This location isn't exactly in the hub of things but I went to Durban for business so the location was perfect for my needs. The hotel is across from a beautiful park so each morning I ate a lovely breakfast looking onto the greenery. It's a quaint hotel with only 20 rooms but because of this, service is very attentive. Most people in the comments scoffed at the shower being in the bedroom but it was actually a smart move. Had the shower and sink been walled off, both the bathroom and bedroom would have been extremely cramped. This opened everything up nicely. As I said, service is very attentive and pleasant. Be aware that room service is not available round the clock. I believe they stop taking orders at 8:30PM for a final service at 9PM. This is important to know if you are jet-lagging on your first day in the country or arrive back to your room after the cut-off time. The staff were kind enough to call me in my room on the first night of my stay to give me a "last call" for dinner. I was very grateful b/c had they not done so, I would have gone to bed hungry (I traveled 35+ hours from Texas and was exhausted). I had the 200g steak. OMG, it was huge and delicious. There are delivery services around so you can always call up dinner if you miss the room service time. Bring slippers for the carpeted floors in the bedroom. I was there for a week and they could use a good vacuuming and honestly, probably a shampoo. Otherwise, this place ranks highly on my list of hotels.
Verified review

6/10 Okay

Sanjeev

Liked: Cleanliness, room comfort

Hotel has potential to do better

Drinking water to be provided in the room. Breakfast needs improvement. No internet facility in room. Wi fi signals are only available in restaurant. Hotel has potential to do much better.
Verified review

10/10 Excellent

rachel dunsdon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in local Berea - safe area.

Very nice rooms, modern. Strangely had shower in room but very new. Service was good and the rooms were very clean. Breakfasts were freshly cooked and excellent with a good choice of different dishes like srambled eggs and smoked salmon on a croissant. Omlettes were excellent. The hotel is close to the botanic gardens - very steep hill down to the gardens. good bus service around Durban but not as far as the hotel. we walked the last bit. Felt safe. Couple of good local restaurants nearby.
Verified review

8/10 Good

Robert van Druten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient for all our needs

We were very satisfied with our stay. The hotel was exceptionally clean and all the staff were very friendly and helpful with all our needs. Food in the restaurant was very good. Also felt very secure, as it has electric gates and your car is very safe overnite as well. Would certainly stay again when in Durban.
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall, staff very helpfull and understanding.
Verified review

10/10 Excellent

E McSorley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

central location

The hotel was great. The staff were very helpful. Secure off street parking. One thing that surprised us was the shower was not separate from the bedroom. Shower tho got top marks. Bed was king size. You need to drive to the beaches. Overall my partner and I had a good few days stay at this hotel.
Verified review

10/10 Excellent

Fred Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for biz travellers

I had the most pleasant stay of 8 days this past week, and thoroughly enjoyed everything the hotel and the top drawer service by the staff. this is a small place, with only twenty room, but it has a full service kitchen that actually serves real food. what a treat! excellent location that is quiet but close to the Musgrave shopping mall, with many good restaurants close by. For a biz traveller, this is truly home away from home - intimate, accommodating, attentive and yet never overbearing. I cannot thank the hard working staff enough for making my stay comfortable - exactly what I needed as I travelled a long way, from San Francisco. Five stars, for overall experience, and value. Thank you.
Verified review

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, Comfortable and Amazing Staff!!

What a great hotel! Small, safe and comfortable. Rooms are not the largest but well equipped and clean. Everything was great. The staff are exceptional, we had a problem with our car and they went out of their way to help, well done Lauren and Jason (and our waiter who also helped out). Restaurant staff are friendly and professional and breakfast on the terrace everymorning was fab! Best eggs Benedict, just perfect. We were greeted warmly but every member of staff we came into contact with. It is a small hotel and if you are travelling alone, know that you would feel very comfortable and secure.Well done Hotel on the Park, we will be back!!
Verified review

8/10 Good

Bavani

Liked: Staff & service, property conditions & facilities

Hotel on the park- Excellent

Excellent hotel and affordable. Close to all locations. Stunning modern rooms.
Verified review

6/10 Okay

Laurence

Liked: Cleanliness, staff & service