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Best Western Cowichan Valley Inn

3.0 out of 5.0

Recent guest reviews

Stayed 2 nights for a wedding with a large group. Not told about major renovations happening at the hotel during our stay (adding a whole new level to the hotel). No elevators. Pool was closed for the whole season due to the renovations. Hallways were very dirty. Rooms were clean and average decor. Staff were friendly and helpful. Experienced a long lasting power outage on the last day of our trip, hallways were pitch black with no back up lights. Wifi was good other then the fact it would logout every time I closed my phone.

Went for our sons wedding , manager was not helpful at all , did not inform us of the renovations until 2 days prior to our visit. No pool and was a fight getting a room opened so we could change into our wedding garb

Dirty feeling not nice at all!! Hallways stunk of vomit, very hot and humid and workout room and our bathroom was leaking water from light fixture in roof. Told front desk lady and she didn't even seem surprised.

This Best Western was adding a third floor which resulted in no elevator nor a pool to relax in after a long day of driving. Restaurant/pub had great food but not part of the hotel association. Not the easiest to drive into.

It is under renovation and looked decidedly dodgy upon arrival in the dark. It does not look much like its website photos so we were quite taken aback. There is no lobby, no elevator, no breakfast, and the upstairs hallways were dirty. The room itself was fine; it was clean (though aging) and had a good bed and linens. It is noisy in the morning from trucks. Tim Hortons is next door. If you need a place to sleep in Duncan, this will do. If you are on holiday, maybe choose a different town.

I can't say I recommend staying here. We made a last minute decision to go to Vancouver Island and when most of the other chain hotels didn't have room, this one did. I'm not saying it was bad but I would spend $20 more to stay somewhere else. They are renovating but I think they are making a bad decision on how they are doing that but let's see.

We were attending a wedding at Bird's Eye Cove Farm. We were allowed to check in 2 hours early which was very helpful and allowed us to get ready with plenty of time to get to the celebration. Bed was very comfortable with crisp, clean sheets. Clean bathroom with plenty of towels. Internet reception was good, overall would recommend for families.

Looks like it was built in seventies and maybe renovated in eighties. You can hear traffic all night with trucks down shifting. The bathroom is right out of the 80's as well. The place smelled like cigarettes covered up with cleaners.

They were in the middle of renos so the outside looked kinda sketchy however the interior was clean and fairly up to date. It was nice to have the bar/restaurant on site. Room was fairly spacious. Could've used a magnifying mirror in the bathroom but, how picky are ya gonna get? Lol.

Comfortable hotel with a friendly, helpful staff conveniently located a couple of miles from downtown Duncan. The hotel is currently undergoing some renovation but inconvenience to guests is minimal. Breakfast is not included with room, but had some great eggs Benedict at the attached restaurant.

6474 Trans Canada Highway Duncan BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Within a short walk of BC Forest Discovery Centre, Best Western Cowichan Valley Inn is within 2 miles (3 km) of World's Largest Hockey Stick. This 42-room, 3-star hotel has 2 restaurants along with conveniences like free in-room WiFi and free self parking. Also close to this Duncan hotel are Cowichan Aquatic Centre and Duncan Meadows Golf Course.


Enjoy dining at one of 2 onsite restaurants including Choices, which specializes in American cuisine. Quench your thirst with a drink at the bar/lounge. For your convenience, a full breakfast is served each morning for a fee.


Best Western Cowichan Valley Inn's 42 rooms are air-conditioned and provide refrigerators, coffee makers, and free local calls. 32-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.

Property features

At Best Western Cowichan Valley Inn, guests have access to a fitness center, free WiFi in public areas, and 2 meeting rooms. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and express check-out.

Room options

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

Queen 1 | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Queen Murphy Bed Only)

Queen 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator

King 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 235 reviews