The Queensberry Hotel & Restaurant

2.0 star property
Hotel in Dumfries with a coffee shop and a restaurant

Choose dates to view prices

Photo gallery for The Queensberry Hotel & Restaurant

Property entrance
Double Room | Desk, iron/ironing board
Front of property
Interior
Desk, iron/ironing board

Reviews

4.8 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Restaurant

Explore the area

View in a map
12-16 English Street, Dumfries, Scotland, DG1 2BT
  • Place, Robert Burns Centre
    ‪6 min walk‬
  • Place, Old Bridge House
    ‪6 min walk‬
  • Place, Dumfries Ice Bowl
    ‪12 min walk‬

Room options

Single Room

  • Sleeps 1
  • 1 Twin Bed

Double Room

  • Sleeps 3
  • 1 Double Bed

Twin Room

  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Standard Double Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Comfort Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior King Room

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

About the neighborhood

Dumfries

Located within a 5-minute walk of Robert Burns Statue, The Queensberry Hotel & Restaurant is within a 15-minute stroll of Moat Brae National Centre for Children's Literature. This 15-room hotel welcomes guests with a restaurant and a bar/lounge.

What's nearby

  • Robert Burns Centre - 6 min walk - 0.4 miles
  • Old Bridge House - 6 min walk - 0.4 miles
  • Moat Brae National Centre for Children's Literature - 6 min walk - 0.4 miles
  • Dumfries Ice Bowl - 12 min walk - 0.7 miles
  • Dumfries and Galloway Golf Club - 16 min walk - 0.9 miles

Getting around

  • Dumfries Station - 8 min walk
  • Glasgow (PIK-Prestwick) - 96 min drive

Restaurants

  • ‪The Granary - ‬2 min walk
  • ‪The Hole in the Wa' Pub - ‬3 min walk
  • ‪Kings - ‬1 min walk
  • ‪Coach & Horses - ‬4 min walk
  • ‪Costa Coffee - ‬1 min walk

About this property

The Queensberry Hotel & Restaurant

Hotel in Dumfries with a coffee shop and a restaurant
Staff members can help with accommodation requests, and provide luggage storage.
Flat-screen TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, ironing boards, and desks.

Similar properties

Property amenities

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 10:30 AM and 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 10.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 10 for check-in between 10:30 AM and 11:30 AM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Queensberry Hotel Ltd Dumfries
Queensberry Hotel Ltd
Queensberry Ltd Dumfries
The Queensberry & Restaurant
The Queensberry Hotel Restaurant Ltd
The Queensberry Hotel & Restaurant Hotel
The Queensberry Hotel & Restaurant Dumfries
The Queensberry Hotel & Restaurant Hotel Dumfries

Frequently asked questions

What can I see around The Queensberry Hotel & Restaurant?

Located steps from Robert Burns Statue, this hotel is in Dumfries, and within a 10-minute walk of Robert Burns Centre and Moat Brae National Centre for Children's Literature. You'll also find Dumfries Ice Bowl and Dumfries and Galloway Golf Club less than a mile away.

Will I be able to park at The Queensberry Hotel & Restaurant?

No, there isn't parking available at the hotel.

Does The Queensberry Hotel & Restaurant have a casino on the premises?

No, The Queensberry Hotel & Restaurant doesn't have a casino.

Will I find an indoor pool at The Queensberry Hotel & Restaurant?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Queensberry Hotel & Restaurant?

Amenities that appeal to couples at this hotel include a bar and a restaurant.

Are there hot tubs at The Queensberry Hotel & Restaurant?

No, this hotel doesn't have a spa tub.

Does The Queensberry Hotel & Restaurant have a restaurant that serves breakfast?

No, The Queensberry Hotel & Restaurant doesn't have a restaurant that serves breakfast.

Will The Queensberry Hotel & Restaurant allow pets to stay free of charge?

No, pets aren't allowed at The Queensberry Hotel & Restaurant.

Does The Queensberry Hotel & Restaurant have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at The Queensberry Hotel & Restaurant?

No, there aren't any guestrooms with balconies at The Queensberry Hotel & Restaurant.

Reviews

The Queensberry Hotel & Restaurant Reviews

4.8

5.4/10

Cleanliness

5.4/10

Staff & service

3.6/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness
Rating 10 - Excellent. 8 out of 63 reviews
Rating 8 - Good. 8 out of 63 reviews
Rating 6 - Okay. 9 out of 63 reviews
Rating 4 - Poor. 11 out of 63 reviews
Rating 2 - Terrible. 27 out of 63 reviews

Reviews

2/10 Terrible

Neil

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Fiona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a scam - do not book. No access instructions provided, no confirmation from hotel, no contact phone number. Info provided after booking states need to contact hotel over 24hrs before check-in but Expedia provided this booking less than 24hrs before check-in. Then the only way to contact hotel is via Expedia message which states can take up to 72hrs for response. Turned up and parked in the supposed dedicated parking area but no signage stating for hotel use, and a sign stating for another business only. Hotel building looked run down with no visible access point. Walked round trying any visible door but all unsigned and locked. No visible staff or window to grab their attention. No response to Expedia messaging and nobody to phone. Out of pocket not just for this hotel but had to find another hotel at 6pm for that night.
Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Stayed 1 night in Jul 2025

2/10 Terrible

Kimberley

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

M

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SLUM

Absolutely the most run down hotel I have ever seen. Should not be operating. Staff terrible - awful place.
Stayed 1 night in May 2025

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
water leaking all over the place had to slam the door two or three times to close would not let a dog stay in there. cheaked out within the hour found another hotel.fire exit was jamed shut sould not be open.
Stayed 2 nights in Jan 2025

4/10 Poor

andy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A old hotel which is mostly shut down , has some rooms which are clean and comfortable, but you come in off side street and side door. I wouldn't want to stay here as a women.
Stayed 2 nights in Aug 2024

2/10 Terrible

Gary

Stayed 1 night in Jul 2024

2/10 Terrible

Julie

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The most bizarre place I have ever encountered. There are no food or drink facilities at all and the room was basic in the extreme. It seems that 40-50 years ago it was a thriving hotel and restaurant but now looks and feels derelict. Do not ever book this place, I felt very unsafe as I think we were the only people in the building. I cannot understand why Expedia still have it on their website. It really needs to be closed for good. If it hadn’t been so late in the day when we arrived we would have left before we went inside.
Stayed 1 night in Jul 2024

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Lance, Ashburn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is abandoned!! Arrived there on a Sunday night for reservation but hotel is empty. Don’t book!
Stayed 1 night in Jun 2024

2/10 Terrible

Elizabeth

Stayed 1 night in May 2024

2/10 Terrible

josh

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Pat

Stayed 1 night in Apr 2024

2/10 Terrible

Tony

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

Arrived at property at3.30 as stated waited till4 o clock no one came hotel looked closed down and in bad condition I don’t expect to have to ring people to let me in when I’ve been charged £198 spoke to hotels.com not received a refund
Stayed 1 night in Jan 2023

10/10 Excellent

Jason

Stayed 1 night in Dec 2022

8/10 Good

David, Knott End

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convienent for the town centre. Our room was basic, but clean with a very good shower.
Stayed 2 nights in Oct 2022

2/10 Terrible

deborah

Stayed 1 night in Oct 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Ok night

Comfortable bed, little bit noisy outside had to close the window, little bit dated.
Stayed 1 night in Sep 2022

4/10 Poor

Audrey

Traveled with group
Disliked: Staff & service, property conditions & facilities

Oh no

Got to hotel and thought omg what have I booked, place was closed, in darkness and a sign on door to phone to get let in. Had to be let in through the side door, stairs up,stairs down,doors n corridors. Knackered by the time we got to the room. Bed was clean but very very soft. Mirror broken. Wouldn't recommend this hotel at all.
Stayed 1 night in Sep 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room. Staff very friendly and welcoming. Would stay again. Thankyou
Stayed 1 night in Aug 2022

2/10 Terrible

Mike

Stayed 1 night in Aug 2022

6/10 Okay

M.

Liked: Cleanliness, room comfort

Self service

No reception or bar. No restaurant. Everything was in the hotel was closed.
Stayed 1 night in Jun 2022

2/10 Terrible

STEPHEN

Stayed 1 night in May 2022